MiraMate strives to bring excellently designed products for helping people to live in peace, harmony and vitality as they restore and renew their lives.
Is MiraMate legit?
MiraMate (miramate.com) has a 4.8 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 27% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-10-25.
i had some questions about my magic pro full body mat and lisa zhang answered all my questions in very fast fashion. now i know that i can play youtube frequency videos through my bluetooth connected iphone; that as long as i’m not muted, the volume i play the videos at do not affect what i get through my mat; i can lay on my mat all night with frequency videos playing; and i can safely lay my mat on my mattress without damaging the discs and i dont have to lay it on the floor. so it was a very productive chat!
If I can give it less than one star, I would. This company is a garbage company. I bought 2 lights that were supposed to come in and be able to change Colors. And instead, what I got were two small white lights, and they don't change colors, look nothing like the product. I ordered and they will not ship me out. New ones to replace the ones that I don't want. Instead, they're offering me a discount. Don't want that either. I want what I ordered.
Reply from MiraMate2026-09-21
We are sorry for the confusion, it seems the lights you mentioned is not purchased from our website: https://www.mm-pemf.com/. If possible, could you please kindly have a check about this?
I needed some help after purchasing the Mini Magic. Jared from Customer Service was amazing to say the least!. Truly, the service was so impressive that the issue we were solving became simple to manage, because I felt so supported by Jared from Customer Service. At the end it all worked out, and we had to have a chuckle at the whole thing. Am very much looking forward to the benefits of the Mini Magic. I feel confident with the product, with the people who care and give their time and service, and to the integrity of the company and those who work to provide amazing products and amazing service. Thank you.
I have MAGIC PRO. I liked Big Magic but it wore out after 8-9 months. Pro is extremely large/cumbersome and has to options: a player and an app. I tried to return it for its size alone. Mira-Mate did n ot respond, later said they had not been contacted. None of the PLAYER controls respond except ON. It runs, but no idea what it is playing. Not music but "vibrations". Also downloaded their "frequencies" app. Sends nothing to the mat. Nothing. After 5 months, though there has been some weak, inconsistent response from MiraMate,.(There is a significant language barerier as far as helpful emails And the helpers have no authority to take returns. I can only desacribe it as a VERY costly mistake. And very much in the way as far as taking up space. I have degenerative lumbar spine and am looking at FluxHealth.
Reply from MiraMate2026-05-26
We are so sorry for this inconvenience!! Please don't worry, our agent will contact you and will give you a satisfactory solution!
Firstly I do feel the mat is making my body good.
At first, after a session of 30 minutes sitting on the mat, my hands get very warm, when normally my hands are used to be cold.
After a few weeks of practice, and with more time duration for each session, my feet get warmer too.
I have so far been using the Mira mate mat for about 10 times only.
And so far I also get company’s customer support if I do have problems and questions regarding the product.
It's very disappointing to place a order with this website say you got a price if $179 and nowhere did it say this was not Australian Dollars only to find out you had been charged $290 good companies make it clear before hitting BUY if it is not in Australian Dollars. I made purchase only as l thought l was spending $179 if they had been upfront with the fact it was US $$ l would have purchased from a Australian Company
Reply from MiraMate2026-02-25
We are sorry for this confusion, and in our website, at the very top of our website homepage, there is a statement: All prices are in USD. We sincerely apologize for any inconvenience this may cause. If you have any questions or need further assistance, please feel free to contact our support team at [email protected]. We will do our best to help you!
While I was confident in the quality of Mira Mate products from the start, I felt a bit overwhelmed by the prospect of purchasing such large and heavy items from abroad. However, thanks to Vicky's exceptional kindness and support, the entire process—from purchase to customs clearance—was completed seamlessly.
Although I have just received the product and cannot yet provide a detailed performance review, I would like to express my sincere gratitude to Vicky, whose dedication and heartfelt assistance were truly moving. For anyone hesitating due to concerns about international shipping or customs, I can confidently say that the support team here is outstanding, and you can rest assured you are in good hands.
I recently bought a Big Magic Pro, and needed clarification on a few things. Vicky answered all my questions in a friendly and timely manner. Thank you.
I’ve been using the Mini Magic for a little over 4 months now. I use on my right wrist, which was fractured last year. It healed, but, I had pain which did not go away and some swelling. The Mini Magic has relieved both. I use it daily, sometimes twice a day. I have been so impressed with how this small device has been so effective. I decided to give one to 4 of my family members who could benefit from it. Now, I’m thinking of getting the Magic Pro after reading some of the reviews. And I totally agree with others who have given praise to their customer service reps! Nicole and Leo have been so helpful and responsive! Wonderful customer service!
I have bought three different products from Mira mate and each of them work amazingly. I bought the cold Lazer therapy wristband and the mini magic also the mini mat for pemp for pain in my lower back I Wes using it wrong at first so I didn’t think that it was working because I had the mat under my sheet. But as soon as I moved the mat on top of my sheet it started to work the next day I woke up and the lower pain in my back was gone
Thank you Mira Mate
I really appreciate this community. They are doing big change in the world. In ordered marimate magic pro mat. It is life changing. My son has sore throat yesterday only 20 minutes on the matt 50 persent of the pain gone and he was able to sollow. I had pain in my body before period. It disappeared!! Therfore today i decided to buy another one for my mother. Aha halo and hea wea are on the way. Special thanks to the wonderful team who are always avilable to answer warmly with professionalism
Ms Vicky💖
Ms Cheryl♥️
Ms Lisa💖
Ms Jane♥️
Thanks for doing change on earth. I will advice my friends and family to get those treasures. Special thanks to Mr John White and Ms Echo for spreading all these lights in the world. may all good things come back to you and your family 💖🙏🪷🤍
I have purchased Spooky2 products now for over 2 years and have used them consistently with excellent results. The number one priority for me personally is whether the products they sell to the customers deliver results. Spooky2 is one such company for me.
Another aspect that enhances their reputation is excellent prompt customer service. Kudos to John White and his staff.
One of the products I have personally used is the Mira Mate Mini Magic. 30 years ago I fractured my right knee in a fall. I chose not to have surgery as I researched the pros and cons. My knee healed enough to allow me to work but I found myself developing a slight limp. Through the years, due to life’s challenges, I developed scoliosis and have experienced pain on the leg that was fractured. As soon as I received my Mini Magic I started using it on my knee, thigh, hip, and muscles. Within 15 to 30 minutes, the pain would go away as if by magic. After two years it still continues to deliver its magical relief.
So I went ahead and invested in the Magic Pro Deluxe and received it yesterday. I tried it last night, and was able to sleep 10 hours straight without pain. I understand people are different and not everyone’s body reacts the same, but as far as I am concerned, it works as advertised. I’m 77 years old and I can see myself able to move with minimum pain throughout my life. I’m going to lend my Mini Magic to my cousin’s husband who’s suffering from arthritis because of his work. I hope it will relieve him of his pain.
Thank you John White and his Team for your contribution to humanity, and pray that God will Bless you in your endeavors.
This is a company that really cares about it's customers. I first found out about them when I came across a YouTube video with their inventor and founder John White. I was very impressed. This is a company who puts customers and healing first over profits. They donate from every purchase to charitable causes, including international disasters. They care about their customers, always there 24/7 for support and guidance. They offer loads of support, including free training if required and have a large community in their Facebook group. I have purchased their PEMF and cold laser devices. They are excellent products, very well made.
I would not hesitate to buy from this company again, and will be buying from their sister company, Spooky 2.
I purchased the Miramate Magic Mini and Quad coil to help treat my family members and friends. Miramate has excellent customer service and helped resolve a problem that occurred with shipping.
Thank You MiraMate for the Fathers Day discount on your products. I have loaned my VUV Ray Gun to a friend for a condition that has concerned him for 30 years. His results were positive and influenced his decision to purchase one for himself. MiraMate responded to my questions within 24hrs and online chats were very informative. Highly recommend all Spooky2 products and their integrity and product development is amazing.
.
I needed help with my MiraMate order and Sabrina and Jane were both great and helped me a lot even though it was late evening for them and they were in shift time. I really very appreciate their support. thank you again.
Spooky2 Rife
Ahaharmony
Calminity
ReliveX
CELLER8
Myvolera
Fit Burnaxis
BeechBand