⚠️ 美容和沙龙业主警告:
⚠️ 美容和沙龙业主警告: 如果您使用 MoeGo Pay,请注意您的客户将被视为 MoeGo 的客户,并且您的处理量将计入 MoeGo 的,而不是您的。我已经通过他们的系统处理了六位数的数据,并且几个月来一直在索要一份简单的验证信——但仍然一无所获。他们还宣传基于 Stripe 的融资,但在注册后,我被重定向到另一家贷方,并进行信用检查和高息商业预支现金。请小心 - 一旦您的资金通过 MoeGo Pay,您就失去了对自己数据和融资选项的控制。 — Martha T.,《被宠坏的小狗》(阿拉巴马州莫比尔)
Thank you for sharing this - we understand why this would be frustrating, especially when it involves your revenue and financing. We want to be clear on a few key points for you and others reading: your customers and your business data remain yours. MoeGo provides the payment infrastructure, but we do not take ownership of your client relationships. On financing, you’re right to call this out. If it was communicated that Stripe financing would be available and that wasn’t the experience you had, that’s NOT okay. We need to be clear and accurate in how we set expectations, and we obviously fell short there. We partner with third-party providers to offer financing options, and terms and approvals are determined by those providers. We recognize that not every offer will be the right fit. Regarding the verification letter, we understand how important this is. This document is unfortunately not ours to provide. We should have done a better job setting expectations. Unfortunately in your case, Stripe refused to provide the document. We know this is painful. We are sorry. We appreciate you raising this and would like to help find a path forward. If you’re open to it, please reach out directly to [email protected] and we’ll work with you on next steps.
