A
Aaron Anton · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
关于 MoonPay
数据更新- 网站
- moonpay.com
- 分类
- 电子与科技
- 所在地
- United States · Miami
- 状态
- 待认证
- 近 12 个月
- 207 条评价
- 差评回复率
- 89%（31/35 条）
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MoonPay靠谱吗？
MoonPay（moonpay.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 207 条用户评价，属于电子与科技分类，口碑良好。80% 的评价为 4 星及以上，14% 为 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
用户怎么说
无压力
我真的可以看到MoonPay的努力......
我真的可以看到MoonPay每天为改善用户体验所付出的努力。我不再有任何向海外人士汇款的问题。它已成为一种极其简单、快速且安全的付款方式、向团队成员付款以及向朋友和家人汇款。 感谢 MoonPay，让国际转账变得如此简单和可靠。期待看到你不断成长。
无缝体验🤑。
无缝体验🤑..如此无压力😊..
7.31 英镑兑换 140 英镑🤬
MoonPay 回复2026-08-05
Hello Daniel, Thank you for sharing your feedback regarding the fees associated with buying cryptocurrency through MoonPay. We understand your concern about the fees, and we want to assure you that transparency is paramount to us. Before confirming your payment, all applicable fees, including the dynamic network fee, is displayed upfront. These fees are determined based on current blockchain network conditions and are subject to change. For a detailed breakdown of our fees, you can refer to our pricing disclosure page at https://www.moonpay.com/legal/pricing_disclosure. We genuinely appreciate your feedback, as it helps us improve our services and provide a better experience for all our users. If you have any further questions or concerns, please feel free to reach out to us here at https://support.moonpay.com/. Best regards, MoonPay Customer Experience
非常快速且可靠
快如闪电
他们拒绝您，然后扣留您的数据 - 不惜一切代价避免
我在 MoonPay 为我的平台 CreatorTab (creatortab.com) 申请了合作伙伴帐户。我的申请被拒绝了。没关系。接下来发生的事情不太好： 🚨 MOONPAY 正在劫持我的数据 🚨 • 通过聊天联系支持人员 3 次 • 发送正式的 GDPR 删除请求 • 通过电子邮件发送至privacy@、dpo@、support@ - 全部都以“不受管理”的形式退回 • 聊天代理（Noah、Lou）不断复制粘贴“我们感谢您的耐心”，然后在没有解决任何问题的情况下关闭聊天 • 等待数天后零行动 这明显违反了 GDPR 第 17 条（删除权）。他们非法拒绝删除我的数据。 ⚠️ 对其他企业的警告： 如果您申请 MoonPay 合作伙伴计划并被拒绝，他们将保留您的数据并忽略您的删除请求。他们的“支持”只是经过训练的机器人和代理，用来浪费你的时间。 MoonPay 不符合 GDPR。他们不值得信赖。他们不专业。 避免。避免。避免。 寻找另一个入口匝道提供商。这些人不尊重您的隐私权，一旦您对他们不再有用，他们就会扣留您的数据。 你的月付真丢脸。
MoonPay 回复2026-08-05
Hello, We’re sorry to hear about your experience and understand how serious data privacy concerns are. Please contact us through https://support.moonpay.com and include your existing case details so the appropriate team can review your deletion request and follow up directly. Best Regards, MoonPay Customer Experience
高效快速
快速又简单
很棒的经历
快速可靠
惊人的！非常容易使用流畅的交易
非常容易使用流畅的交易
最差的支付网关，具有高...
最差的支付网关，交易费用高
MoonPay 回复2026-08-05
Hello, Thank you for sharing your feedback regarding the fees associated with buying cryptocurrency through MoonPay. We understand your concern about the fees, and we want to assure you that transparency is paramount to us. Before confirming your payment, all applicable fees, including the dynamic network fee, is displayed upfront. These fees are determined based on current blockchain network conditions and are subject to change. For a detailed breakdown of our fees, you can refer to our pricing disclosure page at https://www.moonpay.com/legal/pricing_disclosure. We genuinely appreciate your feedback, as it helps us improve our services and provide a better experience for all our users. If you have any further questions or concerns, please feel free to reach out to us here at https://support.moonpay.com/. Best regards, MoonPay Customer Experience
快速又简单
良好快捷的服务
服务好快捷，就是服务费太贵了
MoonPay 回复2026-08-05
Hello, Thank you for sharing your feedback regarding the fees associated with buying cryptocurrency through MoonPay. We understand your concern about the fees, and we want to assure you that transparency is paramount to us. Before confirming your payment, all applicable fees, including the dynamic network fee, is displayed upfront. These fees are determined based on current blockchain network conditions and are subject to change. For a detailed breakdown of our fees, you can refer to our pricing disclosure page at https://www.moonpay.com/legal/pricing_disclosure. We genuinely appreciate your feedback, as it helps us improve our services and provide a better experience for all our users. If you have any further questions or concerns, please feel free to reach out to us here at https://support.moonpay.com/. Best regards, MoonPay Customer Experience
可爱🥰我喜欢它又快又简单......
可爱🥰我喜欢它更快更简单，这是最重要的❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
这是我能想到的最糟糕的公司……
这是我记忆中最糟糕的公司。我损失了我的钱，因为他们从我的借记卡预订，并且拒绝退还错误的付款。我不想再和他们做任何事。
MoonPay 回复2026-08-05
Hello Jean, We're sorry you've experienced difficulties with MoonPay. Please contact us at https://support.moonpay.com/ with a description of your issue. Our customer support team will get back to you as soon as they can. Best regards, MoonPay Customer Experience
我喜欢它，因为我无法...
我喜欢它，因为我无法使用借记卡付款，而 Moonpay 为我提供了一条只需少量费用的方式。
当心 - 不要上当
简直就是被抢劫了。下了订单，一直没到。与我的信用卡公司提出争议，但无法拿回我的钱。不信任-请勿使用。
MoonPay 回复2026-08-05
Thank you for sharing, We’re very sorry to hear that your order did not arrive and understand how concerning this must be. Please contact our support team at https://support.moonpay.com with your order details so they can review what happened. Best Regards, MoonPay Customer Experience