MoonPay（moonpay.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 207 条用户评价，属于电子与科技分类，口碑良好。80% 的评价为 4 星及以上，14% 为 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
付款转账几乎很快
Hello, Thank you for your feedback! We’re glad your payment transfer was processed quickly. Please let us know how we can earn your fifth star at https://support.moonpay.com. We’d appreciate you reconsidering your rating afterward. Best Regards, MoonPay Customer Experience
我存了 700 美元，但它被阻止了，我需要把它寄出去，我不会再使用它，我会告诉我所有的朋友，这是不对的
Hey there, We’re sorry to hear that your funds are currently unavailable and understand how urgent this feels. Please contact our support team at https://support.moonpay.com with your account and transaction details so they can review the situation. Best Regards, MoonPay Customer Experience
非常糟糕的经历，要求我提供我的个人信息，从来没有像其他应用程序那样经历过任何事情
Thank you for sharing, We’re sorry the information request made you uncomfortable. Please contact our support team at https://support.moonpay.com so they can review your concerns and provide guidance regarding your experience. Best Regards, MoonPay Customer Experience
顺利又简单！干得好，伙计们:-)
它是。帮助充分和伟大的客户提供什么。 网
现在一切都很干净。这些问题一开始就出在我身上，因为我对这个网站及其运作方式非常不熟悉。 🙏🏼
Moonpay 在我的加密货币之旅中非常方便 有些硬币无法直接通过交易所和钱包购买 Moonpay 让一切看起来变得简单
交易速度快并且总是发送电子邮件确认！
我的钱包易于使用。快速交易。并及时支持。
收取大量费用和处理费用，您会损失 10 多美元的加密货币
Hello Dasia, We understand that fees can be frustrating, and we're always looking for ways to make transactions more affordable. Since you're eligible, we recommend using your MoonPay balance! With a MoonPay balance, users in the EU, UK, or US can top up in Euros, British Pounds, or US Dollars — and the best part is that there are no MoonPay fees to buy or sell crypto from your balance. You can also withdraw your balance at any time without any cost. It's quick, easy, and cost-effective — Plus, your balance never expires and remains available whenever you need it. Just note that when topping up using PayPal and/or Venmo, this is not applicable and fees would be charged. For more information, please visit: https://support.moonpay.com/customers/docs/moonpay-balance. Best Regards, MoonPay Customer Experience
MoonPay 易于使用，工作快速高效
我花了很长时间才验证我的账户，就像他们一直说我们存了这笔钱，最后却从我这里拿走了钱。最重要的是，花了很长时间才得到验证。我花了将近一个小时才得到验证才能充值。这个应用程序需要改进，这些白痴需要了解他们的其他方法来验证停止生活在过去。
Hello Vishnu, We require all users to complete an identity verification process to comply with international KYC/AML regulations and to help keep everyone safe. Depending on your region, specific documents may be needed to meet our compliance and anti-fraud standards. Best regards, MoonPay Customer Experience
Moon pay 是我使用过的所有加密应用程序中最简单、最友好的。他们还拥有一支优秀的客户服务团队，会尽力尽快解决您的问题。我会并且肯定会向使用加密货币的朋友和家人推荐 Moon Pay。
Hi there, We’re sorry the process took longer than expected. Please contact our support team at https://support.moonpay.com so they can review the transaction and assist you further. Best Regards, MoonPay Customer Experience
共 207 条符合条件的评价