Hi John,
Thank you for your feedback. We sincerely apologize for the inconvenience you have experienced. We take all feedback seriously and requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.
Edit:
We wanted to follow up as it’s been a few days since we requested additional information on Trustpilot. We understand you may be busy and appreciate you taking your time to leave a review.
When you have a moment, please share your order details so we may look into this and assist you further. Thank you!
D
Daniel · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
价格实惠
价格优惠,交货快,质量好,我有没有提到一个优惠的价格。
MoparPartsGiant.com 回复2026-05-15
Hi Daniel,
Thank you for your review. Our team try hard to make OEM parts more accessible and affordable.
We appreciate you choosing us.
Hi Reginald,
Thank you for your feedback.
We’d like to clarify that we do not advertise “one-day free shipping” on our website. All of our orders have a standard processing time of 1–3 business days before shipping.
Once an order is shipped, transit time is unfortunately outside of our direct control. For order tracking, please visit https://moparpartsgiant.com/online/track/order
For more information regarding our sales policy, please visit: https://www.moparpartsgiant.com/service/mopar-sales_policy.html
J
Josh · 写过 1 条评价 · 已认证 · 体验于 2026-03-31 ·
★★★★★
门密封件抵达时已分离
门封到达时是分开的。需要用 3m 挡风雨条粘合剂将 3 个部分重新粘合在一起。
MoparPartsGiant.com 回复2026-04-29
Thank you for your feedback. We appreciate you bringing this to our attention and hope to provide a better experience in the future. Your feedback is essential for improving our services.
M
Milton Laster · 写过 5 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
及时收到并且是…
及时收到并且完全合适。
价格很合理。没有抱怨。工作做得很好。
J
John · 写过 2 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
正品 OEM 零件更换已交付...
原装 OEM 零件更换按时交付且状态良好
S
Steve in new jersey · 写过 8 条评价 · 已认证 · 体验于 2026-04-29 ·
Hi Stuart,
Thank you for your feedback. We apologize for the confusion. At this time, we’re unable to locate a record of this issue, but we take your feedback seriously.
We are working hard to improve the accuracy of our listings. If you’re able to provide more details, we’d be happy to look into this further. Thank you!
Hi Alan,
Thank you for sharing you experience! We're happy to hear you found our parts diagram easy to use, and that our Parts Question was able to help you locating the right part for your vehicle.
Our team is always happy to help, let us know if you have any question!
D
Daniel Berg · 写过 3 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
交货准确且准时
MoparPartsGiant.com 回复2026-05-15
Hi Daniel,
Thank you for your review. We’re pleased everything arrived smoothly and securely packaged as reliable delivery is something our team takes seriously.
We appreciate your trust in us!
Hi Robert,
Thank you for your feedback. Our team works hard to ensure your OEM parts shopping experience is smooth as butter while maintaining outstanding accuracy. We're happy to hear shipping and packaging met expectations.
We appreciate your business!
Hi Glenn,
Thank you for sharing your experience. We're happy that you're satisfied with our OEM parts available, but we also understand your pricing concern.
Offering fair pricing on genuine parts remains a top priority for us, and we truly appreciate your business.