MoparPartsGiant.com

I received what was ordered in a quick…

I received what was ordered in a quick manner, but the parts were not the ones I needed for my 2006 Jeep Wrangler Unlimited, it looks like they changed the vent to a Ram truck vent.

made ordering the exact parts for the…

made ordering the exact parts for the vehicle a breeze, the exploded view diagram and corresponding reference numbers made getting the right part easy!

Exceptionally slow shipping even worse customer service

Took 12 days to order the part from their warehouse when they finally did they shipped it the slowest possible way total time for small parts order Arnold 27 days to delivery it only happened because I called three times to find out where the parts were the third time. They finally called over to the warehouse and ordered it so price is great. Shipping is horrible. Time is even worse. Beware it was worth a few dollars to wait three weeks great if it isn’t don’t order from them.

Parts arrived damaged, refused to RMA most of them

Ordered new compressor, condenser, compressor clutch, and a few orings for my truck. Parts arrived all in the packing box for the condenser, with the compressor not in the OEM or ANY type of box! It was just thrown in on top of the condenser. The compressor rolled around during shipping severely damaging the condenser, and causing potential hidden damage to everything else in the package. Contacted vendor immediately for a damage RMA. It too several dozen emails back and forth, multiple requests for photos before finally approving a return for ONLY the condenser. I spent over 2 months trying to get the rest returned, but was delayed and blocked along the way and they ultimately said I needed to submit the RMA for the parts within 30 days (I had submitted it the DAY the parts arrived!). The process stretched out so long that I am now unable to even dispute the charges on my credit card. I will NEVER buy from this place again and recommend that NOONE ever does either! Customer service is non-existent, especially if you have an issue.

Easy checkout

Easy checkout, had the right part

First time buy but not my last

I had my P/N and went to the website. They had my part and I put it in my cart and paid for it. Even got a discount, 20% off. I did some window shopping for future purchases and the website was easy to navigate. Shipping was quick and without problems. Item was genuine MOPAR and fit great.

Waiting months for refund for wrong parts sent...

I ordered brake pads and a hood seal from them and even having all the information they needed, they sent wrong parts. The brake pads were someone else's returned parts they sent directly to me. There was no original box. I basically received brake pads in what was left of a box that had been covered in multiple plastic shipping label holders after being shipped multiple times. I ordered Mopar brake pads, but they sent me Brembo pads instead. I have been trying to get a refund for the parts for almost 3 months now and all I get is lame excuses. DO NOT purchase anything from this place. They don't even rate one star...

Found a real MOPAR replacement part for…Dodge Journey headlamp assembly unit.

Found a real MOPAR replacement part for my car, ordered and had it delivered. Dealer installed the part and it work great. Certainly saved me $$ over what the dealer would have charged for the part.. For any future parts needs I'll go to Mopar Giants

Great seller

Everything went great with this purchase, product was exactly as described, delivery was reasonably fast and in good condition.

The search engine is excellent and the…

The search engine is excellent and the prices are very good.

Parts came in a timely manner

Parts came in a timely manner. Fit perfectly for my 2017 Dodge Journey. Price was right!! Thank You!!!

Way too expensive

Way too expensive. I can buy the same filter online for half the price, you won’t see me again.

quick and efficient service.

For some reason . . .

For some reason, my local dealer said the part was really hard to find, but, with your help, it was so easy that I thought I must be buying the wrong thing. I'm happy to report that it fit and works perfectly.

The part I ordered was exactly what I…

The part I ordered was exactly what I was looking for. Item arrived quickly. Will use again

Great parts fast delivery and…Ram Parts

Great parts fast delivery and reasonably priced.

Delivery was fast

Delivery was fast, packaged perfect !

Part arrived on time and worked great…

Part arrived on time and worked great thank you

This appears to be a good new OEM part at a good price

This is a good part at a good price. But I don't know if you have it?

MoparPartsGiant-Absolute Joke of a Company

Absolute Joke of a Company – Unbelievable Excuses to Deny a Return Order #: C00546464 I ordered door handles for my RAM truck and received one correct part and one completely wrong part. Before ordering, I even messaged customer support multiple times asking for help to ensure I got the correct part numbers, but they never responded. It has now been a full month of trying to return the incorrect item and get the right one sent out even after offering to pay for the return shipping myself. Their customer service is virtually impossible to reach, and when they do respond, it's just endless excuses: Packaging Excuse: The incorrect part arrived wrapped in bubble wrap inside a standard USPS box. When I requested a return, they claimed it wasn't in its "original box" even though that is literally how they shipped it to me. Electrical Part Excuse: They then claimed it can't be returned because it's an "electrical part." It is a mechanical door handle. To make it worse, the shipping label shows the part was drop-shipped from a local dealership near me, not directly from MoparPartsGiant. When I called that dealership, they refused to help and said I had to deal with MoparPartsGiant. They ignore you before you buy, ship the wrong parts in non-standard packaging, and then invent fake policies to keep your money. Terrible customer service and zero communication. I will never use them again.