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Vehicles & Transportation

MoparPartsGiant.com

103 reviews

3.8103 reviews
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About MoparPartsGiant.com

Data updated
Website
moparpartsgiant.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
83% (25/30)
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Is MoparPartsGiant.com legit?

MoparPartsGiant.com (moparpartsgiant.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews. Last updated 2026-08-12.

What people say

C
Cayl · 1 review · Verified · Experienced 2026-06-18 ·

Hard to find part

Hard to find part, great price, and fast shipping.

T
Tyler · 1 review · Verified · Experienced 2026-06-18 ·

Amazing service went above and beyond!

A
Al · 3 reviews · Verified · Experienced 2026-06-18 ·

The right part the first time

The right part the first time. Easy to find and very quick shipping

B
Bernie · 3 reviews · Verified · Experienced 2026-06-18 ·

Great service and fast shipping .

G
Genevieve · 1 review · Verified · Experienced 2026-06-18 ·

Never received my item

Reply from MoparPartsGiant.com2026-06-19

Hi Genevieve, Thank you for your review. Your order has been delivered to the address on order with matching city, state, and ZIP on 6/5/2026. For more information regarding your order status, please visit: https://www.moparpartsgiant.com/online/track/order

D
Danuel · 1 review · Verified · Experienced 2026-06-18 ·

Fast shipping!!

Fast shipping!!! great product!

J
Joe Aguilar · 2 reviews · Verified · Experienced 2026-06-18 ·

My Mechanic has many yrs dealing with…

My Mechanic has many yrs dealing with Mopar Parts ..Always satisfied

G
GARY · 2 reviews · Verified · Experienced 2026-05-28 ·

perfect replacement parts

perfect replacement parts for my vehicle delivery expensive but in uk so to be expected but all parts perfect fit and easy to order at good prices

R
Rachael · 1 review · Verified · Experienced 2026-06-18 ·

When ordering the package quantity said…

When ordering the package quantity said two so I ordered two but only received two bolts instead of four like it should have been if you went by the packs quantity

Reply from MoparPartsGiant.com2026-06-19

Hi Rachael, Thank you for your review. We have looked into your order, and the "two" mentioned is displayed as required quantity instead of package quantity on the product page. This means the minimum quantity required for an order to be placed is two. requirements are set by the manufacturer and apply to how certain OEM parts are packaged and sold, so we're unfortunately unable to break them up for individual sale. We apologize for the confusion and hope this clarification helps.

U
Uncle Rell · 2 reviews · Verified · Experienced 2026-06-17 ·

Quick & efficient shipping

Quick & efficient shipping. Website is easy to navigate. The OEM parts are spot on. The prices are reasonable.

d
doug · 1 review · Experienced 2026-06-17 ·

Being able to talk to a real person…

Being able to talk to a real person when placing an order. And the shipping charges was one price than it rises two hours later

M
Mike · 2 reviews · Experienced 2026-06-15 ·

Horrible customer service

Very disappointed with this company and their customer service. The part arrived properly packaged and appeared fine at first. However, when I installed it, I discovered that the weatherstrip was split at the seam due to a manufacturing defect. This was clearly not shipping damage and was not something that could be noticed until the installation was completed. I contacted customer support twice and provided photos and video evidence of the defect. Despite this, the RMA department refused to reconsider my claim simply because I reported the issue 10 days after receiving the part. What company offers only a 5-day warranty on defective parts? Had I known about this policy before purchasing, I never would have bought from them. Not everyone installs parts immediately after they arrive, and some defects only become apparent during installation. The most frustrating part is that they would not even consider the evidence showing a clear manufacturing defect because, according to their RMA department, I was "5 days late." It felt like the claim was dismissed based solely on a technicality rather than the actual issue. If you're considering buying from this company, be aware that their return and defect policy is beyond ridiculous. A defective product is a defective product, regardless of whether it is discovered on day 5 or day 10. I expected better customer service and support from a reputable parts supplier.

M
Manuel · 2 reviews · Experienced 2026-06-15 ·

First let me congratulate the…

First let me congratulate the company...we the PR-Jeepers LOVE THE COMPANY. THANKS

c
customerDavid Adkins · 2 reviews · Experienced 2026-06-12 ·

Nothing hard

B
Billy E. West · 1 review · Experienced 2026-05-11 ·

Everything was great until…

Everything was great until there was an issue. The part failed upon installation. Customer service wanted me to have the truck towed to a Ram Dealership and pay to have it diagnosed before they would accept a return. This negates the entire reason we purchase parts to fix ourselves. This makes no sense to go through all of this just to end up having to take it to a dealer.

Reply from MoparPartsGiant.com2026-06-16

Hi Billy, Thank you for your feedback. We understand your frustration and would like to clarify that we follow the manufacturer's warranty review process for warranty/ defective RMA request. Diagnostic documentation may be required to determine whether the issue is related to the part itself or another vehicle condition. We recognize that obtaining a diagnosis may be inconvenient, especially for customers who perform their own repairs. However, these requirements are options available to ensure claims are reviewed accurately and fairly. We appreciate your feedback and regret that the warranty process did not meet your expectations. For more information regarding the returns policy, please visit: https://www.moparpartsgiant.com/service/mopar-return_policy.html

J
Julian · 1 review · Experienced 2026-06-04 ·

Good service

M
Michael · 1 review · Verified · Experienced 2026-05-28 ·

Everything was what I needed

G
Guillermo Cruz · 1 review · Experienced 2026-05-28 ·

I purchased a part and they camcel the…

I purchased a part and they camcel the order, theu state that payment had to be done by paypal, even though the charve on my CC was already done

Reply from MoparPartsGiant.com2026-06-02

Hello Guillermo, Thank you for your feedback. We’re truly sorry to hear about the difficulties you experienced. To help protect both our customers and our business, we use two-factor authentication on all orders as part of our fraud-prevention efforts. If this process isn’t a good fit, we also offer PayPal as an alternative checkout option. Your feedback is important to us and helps us continue improving our services. Thank you for taking the time to bring this to our attention.

g
george schoneman · 3 reviews · Experienced 2026-05-13 ·

Fair price

Fair price, super fast shipping. Great experience.

C
Csaba Torok · 9 reviews · Verified · Experienced 2026-05-28 ·

Very good.

Fast delivery, perfect match. Good product.