motatos.co.uk

Thank you for taking the time to leave us a review, we really appreciate it. It is such a shame that you have had a negative experience while ordering with us, and we sincerely apologise that your order was lost in transit. 📦 We understand that this can be inconvenient, and frustrating to not have a concrete explanation of what happened to cause it. We assure you that if the customer service team has taken a look for you, they will have looked at all of this information before coming to that conclusion. 🔎 We apologise that you did not receive it yourself through communication both from us and the courier and appreciate the feedback alerting us of this issue! 💚

Thank you so much for taking the time to give us feedback. We are really very grateful for that. 🙏 Please forgive us for the delivery delay and the experiences you have had, we hope it will be faster and smoother for you next time. 🍀 If there is anything else we can help you with or you feel your case was unresolved, please feel free to send us an email at [email protected] and we will be happy to assist! 💚

This is great to read! 😃 We are pleased you are able to find products you need and love! We are so grateful for the positive review and compliments, Thank you! 🙏 We hope you continue to enjoy your products and come back to shop with us very soon! 🌟

Thank you very much for taking the time to give us feedback. We are so grateful for it 🙏 Please feel free to contact our customer service at [email protected] if you were not happy with the outcome you received. We are always happy to help you with a complaint. I hope your next order will give you a better experience. 🍀

Thank you very much for the 5* review ✨ We are so happy that you are satisfied with your Motatos experience and the help you received from our customer service 😍 We really can't wait to welcome you back for another order soon 🙏🏻

This is great to read! 😃 We are very grateful for the positive review and compliments, Thank you! 🙏 We hope you enjoy your products! 🌟

Thank you very much for the 5* review ✨ We are so happy that you are satisfied with your experience with us 😍 We really can't wait to welcome you back for another order soon 🙏🏻

This is super to read! 😃 We are so grateful for the positive review and compliments, Thank you! 🙏 We really hope you enjoy your products and come back to shop with us very soon! 🌟

We are so sorry to hear that your order got lost 😢 This is not the experience we wish for our customers to have, but unfortunately it is not something we can prevent completely, no matter how much we wish we could. In cases where this happens, we issue a refund due to our changing stock levels, as we are not able to duplicate a whole order. 📦 We understand that this can be frustrating, but we do so in the hope that you can order what is still available or find suitable alternatives for what is not 💚 We hope that you are able to find the products you wanted, either with us or an alternative retailer, and truly appreciate you taking the time to leave us a review. ✨

Thank you for your review! 💚 You are a real climate hero who saves perfectly good food from being thrown away unnecessarily 👏 We look forward to welcoming you back!

Thank you very much for the 5* review ✨ We are so happy that you are satisfied with the products we sell at Motatos.😍 We really can't wait to welcome you back for another order soon 🙏🏻

Thank you so much for the compliments and positive words ✨ We are so happy to read that you are satisfied with your Motatos experience and the help you received from our customer service 😍 We hope to see you order again with us soon. 🙏🏻

Hi! It makes us so very sad to read that you had this experience with us, We always strive for our products to arrive in the best condition but in your deliveries we have really failed to do so 😕 We apologise for this! If you felt a member of our customer service team could of done more please get back in touch. Our customer service is available 9-17 by phone Mon-Thurs, 9-16 Fri. Otherwise, you can reach us at [email protected], hope to hear from you 💚!

Thank you for your review! 💚 We really appreciate your positive feedback! You are a real climate hero who saves perfectly good food from being thrown away unnecessarily 👏

Thank you very much for the review ✨ An expired best before date does not mean that the product is old in any way. 🙌 A best before date is simply a label that acts as a guarantee from the producer that the product is of exactly the same quality as when it was manufactured. 🗓 It does not mean that the food will be unfit for consumption afterwards. In fact, food can keep for weeks, months and even years after the best before date has passed. How awesome is that? 🤩 If you have received products that really don't taste or look good, please send us a message to [email protected] with a description of the issue and we will help you as soon as we can. 💚 We really can't wait to welcome you back for another order soon 🙏🏻

We are happy to hear you like our prices! 😃 Thank you for the positive review 🙏 We hope you come back to shop with us very soon! 🌟

This is great to read you love our prices and products! 😃 We are so grateful for the positive review and compliments, Thank you! 🙏 What a climate hero you are 👏 We can't wait for you to place another order soon! 🌟

Thank you for taking the time to leave us a review and some feedback. We are trying to improve every day, so we appreciate your feedback. 🙏 We apologise for the delay and we promise we are working hard to improve our service so climate heroes like you can continue to join us in the fight against food waste 💪 We can see you have received some help from our customer service team now, we hope they were able to resolve things for you.

We are glad to read that you're happy with your Motatos experience and thank you for your compliments 🤩 Thanks for joining us and making a difference! 👏

Hi there! An expired best before date does not mean that the product is old in any way. 🙌 A best before date is simply a label that acts as a guarantee from the producer that the product is of exactly the same quality as when it was manufactured. 🗓 It does not mean that the food will be unfit for consumption afterwards. In fact, food can keep for weeks, months and even years after the best before date has passed. How awesome is that? 🤩 If you have received products that really don't taste or look good, please send us a message to [email protected] with a description of the issue and we will help you as soon as we can. 💚