MusicGPT is the leading AI development and research company in audio. Trusted by millions of creators worldwide, we make AI music accessible to everyone.
以上内容由商家自行提供，未经平台核实。MusicGPT（musicgpt.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 65 条用户评价，属于电子与科技分类，口碑良好。74% 的评价为 4 星及以上，14% 为 1 星；商家回复了 87% 的差评；评价主要围绕使用体验、产品、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Customers frequently praise the intuitive platform for being exceptionally easy to use, allowing anyone to generate impressive and original music effortlessly. People also appreciate the creative flexibility offered, noting that experimenting with detailed prompts brings unique compositions to life. Furthermore, consumer feedback shows the outstanding customer support, describing the team as extremely responsive, helpful, and professional during interactions. However, some people mentioned unexpected subscription plan changes and difficulties managing their billing or accounts through the website. A few other people also felt that certain generation features like remixes or specific prompts did not always yield the expected outcomes.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Thank you so much for your wonderful feedback! Your kind words and review means a lot to us. If you ever need any help or have any suggestions, please don't hesitate to reach out to [email protected]
As a music producer (DRUMVEIL), I am always looking for tools that push the boundaries of sound design. MusicGPT has become a sophisticated component of my creative workflow, providing high-fidelity sonic foundations that integrate seamlessly into professional-grade productions. What truly distinguishes MusicGPT, however, is not just their advanced technology, but their unwavering commitment to the legal security of creators. In the evolving landscape of AI music, navigating distribution (like TuneCore) requires absolute transparency. When I needed clarification regarding training data, the MusicGPT team demonstrated world-class support. They didn’t just answer my technical questions—they took a proactive stance by updating their licensing framework (v2) to formally certify that their models are trained on fully licensed, rights-cleared datasets. For any artist who takes their career seriously, knowing that your tools are built on an ethical and legal foundation is as important as the sound itself. MusicGPT is setting the industry standard for professional AI integration. They are a partner that stands behind their technology and, more importantly, behind the artists who use it. Highest recommendation for producers who value innovation, transparency, and intellectual property protection.
Thank you so much for your wonderful feedback! Your kind words and review means a lot to us. If you ever need any help or have any suggestions, please don't hesitate to reach out to [email protected]
I recently switched to MusicGPT because they simply offer more than other platforms. The possibilities are amazing! It is free to start, and for those who want more options, the subscription plans (monthly or yearly) are very affordable for everything they provide. I had a minor issue with my payment, but Elsa resolved it the very next day. Fast and professional support; it couldn't have been better! I highly recommend everyone to download the app or visit the website. Definitely a five-star experience!
Thank you so much for your wonderful feedback! Your kind words and review means a lot to us. If you ever need any help or have any suggestions, please don't hesitate to reach out to [email protected]
Paid for like 25,000 credits worth of music, next month, all points reset. That's a scam. The platform never told me that my credits would reset. "Oh yeah, just use 25,000 credit within 30 days or we're taking them back" I honestly feel like I got robbed.
Thank you for sharing your feedback, we’re really sorry to hear about your experience. Our intention is always to be as transparent as possible about how credits work, including their validity period. We’d love the opportunity to make this right or at least take a closer look at your account to see what can be done. Please reach out to our support team directly at [email protected]. We’ll do our best to assist you. Your feedback is important to us, and we’re continuously working to improve both our platform and communication.
I subscribed for the Pro Plan for a month and could not use anything produced. While the production is crisp and clear, it is the worst at producing Covers (Which is what I needed it for). If you want to create something fresh, YES, this is the platform for you. if you want covers, this will not work. The model does what it wants and does not follow instructions as regards covers. [Update] Customer service is great on the platform, and they attended to my issues and resolved. Hence Upgrading to a 3 star. They have assured me that creating covers will be fixed and I will definitely be trying again in future as the quality of the output remains one of the best.
Thank you for taking the time to share your experience and for updating your review. We’re really glad to hear that our support team was able to assist you and help resolve the issue. We understand how important it is for the model to follow instructions accurately when creating covers, and our team is actively working on improvements in this area. We truly appreciate your patience and your willingness to give the platform another try in the future. If you decide to test it again or need any assistance, please don’t hesitate to reach out to our support team at [email protected]. We’ll be happy to help.
I accidentally deleted my song i created, and the team of Music GPT was so helpful and retrive my deleted song. Thank you 😊 so much.
Thank you so much for your wonderful feedback! Your kind words and review means a lot to us. If you ever need any help or have any suggestions, please don't hesitate to reach out to [email protected]
Absolutely love it!!! So easy to generate different genres and if you use a detailed prompt; you should get the desired results, just experiment and enjoy. Reassuring that licensing is covered if on a paid plan, I’m still finding out more each day I create and think it’s worth it. I must also say thanks to Elsa from MusicGPT support, she has been wonderful.
Thank you so much for your wonderful feedback! Your kind words and review means a lot to us. If you ever need help again or have any suggestions, please don't hesitate to reach out to [email protected]
Paid for Pro + extra premium to unlock Remix. Total garbage. It generates completely unrelated text, random English nonsense, or invented languages. Ignores prompts, changes melody, keeps original lyrics, or fails entirely. Wasted €50+ and hours of time. Support silent. Avoid this crap!!! 0/10
Hi Stefano, We’re genuinely sorry for the experience you had, especially given the time and money you invested. I completely understand why this felt frustrating and unacceptable. What you’re describing (unrelated text, ignored prompts, Remix not behaving as expected) is not the experience we aim to provide, and we take this feedback seriously. We also apologize for such inconveniences. We’d really like the chance to look into your specific generations and subscription so we can understand exactly what went wrong and make this right, including reviewing refund options if appropriate. Please reach out to us directly at [email protected] and reference this review, or let us know the email linked to your account so we can follow up promptly. Thank you for taking the time to share your feedback it helps us improve.
By mistake, I was charged the one-year subscription. I reported my mistake and they had refunded my money immediately. I would ask the company to be clearer as for the payment. Thank you.
Thank you so much for your wonderful feedback! We truly appreciate your patience throughout the process. Your kind words and review means a lot to us. If you ever need help again or have any suggestions, please don't hesitate to reach out to [email protected]
Using your program is easy and has great results. Whether you’re coming up with a prompt to tell it the way you want it to go or whether you’re coming up with your own lyrics you’ll probably experience the same thing I have. Sheer joy! It’s a lot of fun and I would say it’s inexpensive. Out of over 20 songs I only had one I didn’t care for. I’ll keep using this program because it’s easy to use. It’s fun to use. It’s inexpensive to use and the results are phenomenal.
Thank you so much for your wonderful feedback! Your kind words and review means a lot to us. If you ever need help again or have any suggestions, please don't hesitate to reach out to [email protected]
Firstly I am no internet dummy. I signed up to what I thought was a month. I am quite careful with this sort of thing, but it cheapest one didn't have genre switching so I thought I had clicked to the next level for a month. Then suddenly I have subscribed for a year! Not only that the genre switching option was utterly terrible. I would never had purchased it if I had known. I have emailed for a refund so will see what happens. But I also haven't generated one piece of music as yet that is usable for my purposes. EDIT upgraded to three star because the response to my refund request was quick and was in full. Still, proceed with care abound subscribing of any kinds
Thank you for updating your review and for sharing such detailed feedback. We’re genuinely sorry for the confusion around the subscription selection, we understand how frustrating that can be, especially when you were expecting a monthly plan. We aim to be fair and responsive in these situations, and your feedback helps us improve how clearly our plans and features are presented. If you have any further queries, please feel free to contact us at [email protected]
We had in 3 days more problems with this company than any other throughout the whole year. 1, When making the invoice, they doubled the price per request compared to what was promised in the plans. After contacting their support email, they are not really helpful but try to explain the price, which was never defined previously in their plan descriptions. 2, We are using their API functionality, which is a separate service, and they cannot provide an invoice for it. Even though we already asked 3 times for it from their support team. Also, their website cannot provide the invoice, which should be a core functionality if you provide a service to companies. Such a basic functionality, and not even their support team or website can handle it. 3, Their support is completely unusable and is only gaslighting. They do not provide any meaningful replies or an invoice, although I asked for it multiple times. Also, they are not really taking actions on making an invoice double the price per request, like expected; they are just trying to explain their ridiculous scamming scheme for their website. Conclusion: Do not use this service, this is a scam basically!
Thank you for taking the time to share your feedback. We’re genuinely sorry for the frustration this situation caused and understand how disruptive it can be when billing and documentation don’t go as expected. The concerns you raised regarding pricing clarification and invoicing for the API service have now been fully addressed. We acknowledge that the delay and back-and-forth were not ideal, and we take responsibility for improving how these cases are handled moving forward. We want to be very clear that there was no intent to mislead or overcharge. Any discrepancies were the result of miscommunication around plan definitions and invoice generation, areas we are actively improving. We appreciate your patience while this was resolved and regret that the experience led to such dissatisfaction. Your feedback has been shared internally to help prevent similar issues in the future. If there’s anything further you’d like us to review or clarify, feel free to contact us at [email protected].
Thank you for trying MusicGPT and for sharing your feedback. We’re sorry to hear that your first experience didn’t fully meet your expectations. We’d really appreciate it if you could let us know what didn’t work well for you, so we can improve and assist you better. If you need any help getting started or have questions about features, feel free to reach out to us at [email protected], we’re happy to help.
I just wanted to let everyone know that Elsa from Support reached back out to me and they refunded all of my money!!! I’m so thankful that the team responded and resolved the issue. Thank you so much. Will leave 5 starts for that
Thank you so much for your wonderful feedback! We truly appreciate your patience throughout the process. Your kind words and willingness to leave a 5-star review mean a lot to us. If you ever need help again or have any suggestions, please don't hesitate to reach out to [email protected] Thanks again for trusting us!
11/19/25 UPDATE: I changed my review from 3 to 5 stars. Not only did Elsa reverse me back to a monthly plan, but also put my credits back to 5000. She hasn't even seen this review yet, so even more kudos to you Elsa for doing what you said you were going to do, and then some. Greatly appreciate it! Also, another update....November 20, 2025. I emailed her after posting my update, and asked about changing the titles. She stated that to change the title of a song, to play the song, then click on the title in the actual player, not on the list of songs, and it will allow you to change it. IT DOES! I knew there had to be a super simple way to to do it, but I could not for the life of me figure it out, cause I was trying to change it in the list of song area. Amazing customer service! Thanks again, Elsa! We are truly amazed at the quality of songs we are creating, and will be upgrading to the Ultra monthly plan before our plan renews. Original review: 3 stars The product itself is great...amazing even, but could use a bit of tweaking. The ability to change the name of the title of the songs would be fantastic, especially since we have a downloadable license for each song, and if we change the name, does it still count??? Also, the ability to keep using the same voice for the next song would be a game changer! My ONLY real issue currently with the company is that I signed up for the MONTHLY Plus Plan, and when I was later showing my husband the price plans, the page said to click to UNLOCK the features of the Plus Plan. I thought I needed to click it to activate it. When I did that, it automatically changed me to the YEARLY plan! GRRRRRRRRRR! I emailed support minutes after, and I got an email response from ELSA stating to let her know the email address attached to my account and she would move me back to the monthly plan. I messaged her back that it was the email I was contacting her from, and repeated it within the email, also thanking for her assistance. I get an email back a couple days later that she needs to get someone else involved. :( NO REFUND has been given as of yet, on the yearly plan. Sure hope that gets taken care of quickly! Just want the monthly plan, currently. I also asked if I were to later upgrade to the monthly ULTRA plan, and ever need to cancel it, do I still have access to what I've created, but she couldn't answer that. There really needs to be a change in wording on the Pricing page. It makes sense to say "unlock" to go to a different ranking plan, but really should always say to UPGRADE. Also, it should have a separate screen when upgrading to a yearly plan from monthly, to verify that is what you want to do. None of this would have happened, had that been the case, or if it said to UPGRADE to yearly, not "Unlock Plus features". It was confusing, and I thought I had to do something else to activate the features. If I ever get my yearly refunded, and they move me back to monthly plan, I'll change my rating from 3 to 5 stars.
Thank you so much for taking the time to share such a thoughtful and thorough update, it truly means a lot to us! We’re absolutely thrilled to hear that our support team was able to resolve the issue as well. We’re also delighted to hear that you’re enjoying the song quality and are considering upgrading to the Ultra plan. Knowing that the product is helping you create music you’re proud of is exactly what keeps us motivated. We really appreciate the constructive feedback you shared in your original review as well. Feedback like yours directly helps us improve. Thank you again for updating your rating. If you ever need anything else, feel free to reach out to [email protected]. Thank you for being part of the MusicGPT community!
Subscribed at the lowest level to try it out and I was impressed at first. I got 2 versions of an instrumental I submitted. The first was just over 1:40 and was very creative. The second had a time of 1:00 and I really liked where it was going but went silent at 37 seconds in. Tried to get a few more things done but all I kept getting was generation failed errors.
I used musicgpt to create a tribute song for Ozzy Osbourne using my lyrics. The result was great. I was impressed. The interface of the website is also really easy and with correct prompt the output are limitless.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying MusicGPT. We’re continuously improving to make the experience even smoother for our users.Feedback like yours directly helps us improve. Thank you again for updating your rating. If you ever need anything else, feel free to reach out to [email protected]. Thank you for being part of the MusicGPT community!
Fastest respond ever and best comfortable positive helpers
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying MusicGPT. We’re continuously improving to make the experience even smoother for our users. Feedback like yours directly helps us improve. Thank you again for updating your rating. If you ever need anything else, feel free to reach out to [email protected]. Thank you for being part of the MusicGPT community!
I was charged for 1 year subscription when I clearly selected a 1 month. There is no support online to chat, although they say 24/7
Hi Will, We’re very sorry for the confusion and inconvenience you experienced. Our team has already reached out and resolved the issue. The full amount has been refunded to your account. Please don’t hesitate to contact us at [email protected] if you have any further questions or need additional assistance.
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