We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to provide strong strategy, transparent communication, and measurable results for every client.
We’re glad to hear that you were happy with our Creative Department and rated them 5 stars, they take great pride in their work.
Regarding your concerns, our team made several attempts to connect with you to review performance and find a path forward, but those efforts were declined. It’s also important to clarify that one of our team members reported being approached directly for outside work, which goes against our policy.
We genuinely wish you the best with your business and continued success moving forward
April Pamor和Mariflor Sumiller提供了出色的支持。我之前用过My Amazon Guy,体验不错。最近我有一堆繁琐问题需要解决,就买了10小时支持时间(买10送1,共11小时)。
因为之前合作过,我放心花了2000美元买这些支持服务。我对他们帮我解决的问题清单非常满意,效率也很高。我以为他们*可能*能解决4个UPC问题加上更新一些破损的详情页面,但April和Mariflor不仅做到了,还做了更多。实际上,我觉得我还有2小时支持时间没用完。用完之后我会再买10小时(11小时?)的支持。当然,每小时200美元支持费确实不便宜,但物有所值。我绝对无法像他们那样有效地应对那些官僚体系和各种奇葩规定。
My Amazon Guy 回复2025-11-06
Thanks so much for sharing this. It’s awesome to hear that our support model delivered real value for you.
You’re exactly right — Amazon bureaucracy can eat up countless hours if you’re not in it every day. Our team thrives on solving those “tedious but critical” issues that move the needle. Appreciate your trust in coming back to us and for recognizing the hard work our team puts in.
When you’re ready for the next round of hours, we’ll be here — sleeves rolled up, ready to tackle the next list.