A full service Amazon agency that helps brands increase their market share.
Written by the business, not verified by us.
Is My Amazon Guy legit?
My Amazon Guy (myamazonguy.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their clear communication, proactive attitude, and effective marketing strategies that drive growth. Reviewers note that the team provides reliable hands-on support, successfully resolves complex catalog issues, and delivers valuable educational resources.
However, some reviewers were not happy with rising advertising costs, increased ACOS, and declining sales performance over time. A few other people also felt that the agency suffered from poor communication, lacked proper oversight, and frequently switched account managers. Consumers additionally mentioned difficulties during onboarding regarding permissions and general dissatisfaction with full-service management packages.
Auto-generated from all reviews of this business. For reference only.
We have used MAG for about a year and a half and they have been able to keep our sales from falling. They managed our PPC for us but were kind enough to throw in additional freebies that were not part of PPC scope originally discussed.
Reply from My Amazon Guy2026-08-28
Thank you for trusting us with your business over the past year and a half! Our goal is always to protect and assist with your Amazon business, we’re happy to go the extra mile when we see opportunities to help beyond the original scope. We appreciate your partnership and wish you well with your Amazon journey!
I have used My Amazon Guy for several years. Twice they have helped me get amazon listings reinstated which resulted in me saving disposal fees and lost product. I will continue to use them for design and account help.
Reply from My Amazon Guy2026-08-27
We truly appreciate your continued trust in our team! It’s great to hear that we’ve been able to make a meaningful difference for your business. We’re always here to help you navigate Amazon and keep your brand moving forward.
Thank you so much for the kind words! We’re thrilled to hear you found our team knowledgeable and helpful with Amazon. We truly appreciate your trust and support!
I've worked with MAG for years and they have helped me and my small business so much. They've helped me navigate every little turn, boost revenue and translate for me (the sensitive artist type) how to navigate running a commerce platform in the tech world. SEO, Shopify apps, Google + Meta Ads, my Amazon store—you name it they have it covered.
Reply from My Amazon Guy2026-08-03
Thank you for trusting MAG over the years! It's been a pleasure helping your business grow. I'm glad we could take the complexity out of ecommerce so you can focus on creating. We appreciate your partnership and look forward to your continued success!
My Amazon guy was a good choice to expand sales, very happy.
Reply from My Amazon Guy2026-08-03
Thank you for your kind words and for trusting My Amazon Guy with your brand. I'm glad to hear we've helped support your sales growth and that choosing to work with us has been a positive experience. We appreciate your partnership and look forward to helping you continue to grow your business!
I had a few transactions with them. They are good at what they do.
Reply from My Amazon Guy2026-07-09
We appreciate the opportunity to work with you and are glad to hear you’ve had positive experiences with our team. Looking forward to supporting you again in the future.
Aireen L and her project manager team made the experience great. Superior communication and follow up to ensure the project was exactly right.
Reply from My Amazon Guy2026-06-22
Thank you for the kind words! Our Project Management team work hard to deliver great communication and make sure every detail is right. We appreciate your trust and are grateful for the opportunity to support your project!
Super creative and provided me with multiple options to revise! Very receptive to all the changes I asked for and prompt, efficient communication and production!
Reply from My Amazon Guy2026-06-22
Thank you for the review! We appreciate the opportunity to work with you and your clear feedback throughout the process. Thanks for trusting us with your project, and we look forward to helping again in the future.
MAG is very responsive and provides a lot of data to help inform decision. We didn't get the financial results we were guided to believe were possible, but Amazon is a tough place to compete and MAG still worked hard.
Reply from My Amazon Guy2026-06-04
Thank you for your feedback. We appreciate your recognition of our team's responsiveness and commitment to providing detailed data and insights throughout the engagement.
Amazon remains an increasingly competitive marketplace with many factors influencing performance. Our goal has always been to provide transparent guidance, data-driven recommendations, and consistent execution to give brands the best possible opportunity for success.
We're grateful for the opportunity to work with you and for acknowledging the effort our team invested. We wish you continued success and appreciate the trust you placed in My Amazon Guy.
I've worked with two other agencies and walked away frustrated both times. MAG is a different story entirely. The strategy was sharp, the quality of work spoke for itself, and they handled everything with real professionalism. If you've been burned before, MAG is the one worth trusting!
Reply from My Amazon Guy2026-05-15
Thank you so much for the trust and kind words! We know how frustrating it can be to invest in agencies and walk away disappointed, so hearing this means a lot to our team. We’re glad the strategy, execution, and professionalism stood out throughout the partnership. Thank you for giving My Amazon Guy the opportunity to support your brand’s growth!
We’re glad to hear you had a responsive and efficient experience with our team. We appreciate your support and look forward to continuing to help your brand grow!
Hello Viewers,
I have started a candle business on Amazon. I hired MAG. I paid them about 7K some for onboarding and 2.5K thereafter, three month minimum. I sent them termination notice 4/28/2026. Month to month contract end date was 5/30/26. So, they sent me an email early termination, and they pro-rated it at $ 1250, because I sent them notice 4/28 instead of 4/30. I just finished paying that.
This is the issue:
Please be careful not to give them administrative user permissions they quite persistent during on boarding process. I never gave them administrative user permission. Off boarding will become difficult for you, they don't need so many administrative user permissions they are asking for. Like substantial amount marketing companies, according to me they are looking out for themselves.
All this money they could not sell 30 candles for me. they took more than 15 K.PPC is sub optimal.
According to my experience with them not a good choice at all. Don't say no one told you!
I sent them an email I was going to put up a review so here it is!!!
Reply from My Amazon Guy2026-05-11
We understand your frustration and appreciate the opportunity to work with your brand during its launch phase on Amazon. Your products entered the marketplace without Brand Registry, reviews, or key account access permissions such as Brand Analytics and SQP, which limited our ability to fully implement optimization strategies including A+ Content, Brand Story modules, and advanced PPC scaling despite repeated requests for access over several months. Throughout the engagement, the account remained in an “At Risk” status due to ongoing access limitations and the challenges of launching a premium-priced niche product in a highly competitive marketplace, and once your trademark became eligible for Brand Registry, we immediately reached out with next-step recommendations while also advising that a stronger DTC focus may better align with your current business goals. Regarding the early termination fee, your agreement included a notice period requirement, and after receiving notice on 4/28 for a 5/30 end date, we prorated the fee to $1,250.
Professional team with deep Amazon knowledge. Guillermo and the MAG team were attentive partners throughout our time together. They delivered consistent account management and were always willing to go the extra mile. Our decision to move on was purely strategic as we shift focus to direct channel and off-Amazon growth — not a reflection of the quality of their work. If Amazon growth is your focus, MAG is worth considering.
Reply from My Amazon Guy2026-05-05
Really appreciate the thoughtful review and the years of partnership. Guillermo and the team loved working with you and helping grow your Amazon presence. Wishing you strong success as you scale your direct channels and we’re always here if you need us again down the road.
This team took the time to learn my business and how to market my product. They are creative and responsive.
Reply from My Amazon Guy2026-05-01
Appreciate this! Simple, but it tells me we’re doing the right things. We don’t believe in one-size-fits-all, so taking the time to understand your business is step one, and executing fast is step two. Thanks for trusting the team.
Thank you MAG Team providing valuable information via you Channel lots ideas
Reply from My Amazon Guy2026-04-27
Thank you for your kind words! We’re glad to hear that you found the information useful!
Your feedback truly motivates us to keep sharing useful and insightful content. If there’s anything more you’d like to see or learn, feel free to let us know!
The whole team at My Amazon Guy was very professional and knowledgeable. We had an issue with an incorrect UPC on one of our ASINs and had submitted tickets to Amazon for weeks with no headway. After a few days they had everything changed over successfully.
Reply from My Amazon Guy2026-04-23
We really appreciate you sharing your experience! It means a lot to hear that our team could step in and get your UPC issue resolved quickly after weeks of frustration! We’re always here if you need anything else.
worst experience in the hiring process.
I applied for a customer success role at this company. Gone through the hiring procedures and passed all the required skill tests and interviews.
Got the offer and accepted it. After "2 months" of waiting, because they said that the position that I have applied for is on hold, without any updates whatsoever.
It's me who contacted them to get an update. This was back in November of 2024. I am posting it here for awareness.
The owner, as well, seems to be narcissistic, especially in the past videos that they uploaded. go see it for yourself.
Reply from My Amazon Guy2026-04-13
Hi Ervin, thank you for sharing your feedback! We understand how frustrating that experience must have been.
While an offer was extended and initial requirements were completed, onboarding timelines can sometimes shift due to changing business needs and limited availability of training slots. Our team remained in communication and expressed continued interest, but we acknowledge that the lack of a confirmed start date can be disappointing.
By the time a potential opportunity opened, we understand you had already decided to move forward elsewhere. We appreciate the time and effort you invested in the process and wish you the best moving forward.
competent and hardworking team to support your amazon business. varied and strong expertise very responsive and knowledgeable.
Reply from My Amazon Guy2026-03-31
Appreciate the kind words! Competence without execution speed doesn’t move the needle, and our team is built to deliver both. We’ve got specialists across every part of Amazon, and we actually respond when it matters.