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Is Neil Patel legit?
Neil Patel (neilpatel.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 38% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-27.
Tried the free service and upgraded to the paid subscription to gain access to more insights. Insights were way off; my business got a 0% score on ChatGPT, which one would assume means my business isn't visible using the keywords provided. I tested this myself, and my Company came out in the top ranking with ChatGPT. Reported this to support as well as asked for a refund, to which they denied, even though their terms of service include a clause for a refund within 30 days of service. I would stay away from this company if I were you.
The onboarding and discovery process made me feel heard
The onboarding and discovery process with NP digital has been extremely thorough, consistent, extensive and every person from the Team is equally professional. I'm very impressed, especially after I've been through this process several times over the last 11 years in business.
REAL past customer. My company StevesGoods.com hired Neil Patel, I have 2 years of contracts with them.
Their first order of business was to derank my #1 keyword CBD wax. It was 90% of my traffic, which destroyed my ranking, and didn't do anything to make up for it. My second contract involved the higher-ups actually having their eyes on my website to hopefully recover from the massive losses; they completely ignored their duties. No one gave a shit because we weren't paying them 10's of thousands of dollars per month.
Don't trust the little gremlin. He doesn't care about anyone. A contract is NOT worth it.
Verified. Spent over $30k to get my main keyword deranked.
We received a great, informative presentation with the best slide deck we received during our search for vendors. Their staff are knowledgeable, honest, and detailed. They give us confidence that we made the correct choice for our SEO and PPC Needs.
What made our experience great was their people, especially Jake Mize and Kat Brady. Their dedication to making sure we were happy with the deliverables, and felt we were getting the value we paid for was top-notch! Every single pro on their team that we were assigned to for different areas of expertise was also top-notch. SEO, algorithms, tech language is not our expertise, so we really appreciated all they did for us.
Neil is amazing! I have already started ranking better and getting cited in ChatGPT just from his free videos on Facebook. I can't wait to be able to use his services in person one day.
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