Mohammed NahiMorocco · 3 reviews · Experienced 2026-08-10 ·
About Similarweb
Data updated- Website
- similarweb.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 100% (4/4)
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About this business
Similarweb's mission is to empower business leaders, marketers, and data analysts to discover new growth opportunities, navigate potential risks, and make strategic decisions with confidence.Our solutions span a wide array of digital needs, from comprehensive competitive analysis across all marketing channels to large-scale data insights. With Similarweb, you gain access to- Extensive Data Coverage (explore over 1 billion websites, 8 million apps, and 3 million brands)- Real-Time Insights (on 5 billion search terms, 250 million display ads, and 10 billion content pages)- Global Reach (Analyze and understand markets across 190 countries and 210 industries).- AI traffic and insights, to future-proof your brand by tracking GenAI chatbot traffic. - Ai agents (SEO, Content, Sales, Trends) to boost your analytics capabilities with accurate and up to date data. Trusted by industry leaders ranging from startups to Fortune 500 companies, Similarweb is the choice for thousands of businesses seeking a competitive edge and sustainable growth.
Written by the business, not verified by us.Is Similarweb legit?
Similarweb (similarweb.com) has a 4.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally helpful customer support team and find the online platform very intuitive, smooth, and easy to navigate for daily business tasks. Consumers consistently highlight that both the website and the browser extension provide valuable, highly insightful data that significantly enhances their comprehensive web analytics. However, some customers also noted ongoing frustration regarding unexpected subscription renewals and difficulties when trying to properly manage their trial periods. Reviewers additionally mentioned persistent challenges involving unhelpful automated support options, alongside strict package limitations that severely restrict smooth account access.
Auto-generated from all reviews of this business. For reference only.What people say
Alexander KarpetskyDominican Republic · 14 reviews · Experienced 2026-08-05 ·
Useless trial, charged anyway, support never replied.
I signed up for the trial to evaluate the tool for SEO work. Nothing I found during the trial justified the price: the basic plan is heavily restricted, and the data it does show is freely available elsewhere at no cost. When the trial ended, I was automatically charged $200. I submitted a cancellation and refund request the same day. Five days later: no reply, no automated acknowledgement, nothing. So you get a paid product that adds no value over free alternatives, plus a support team that goes silent once the payment has gone through. If you're considering Similarweb, at minimum turn off auto-renewal the moment you start the trial. I'll update this review if the company responds and issues a refund.
Reply from Similarweb2026-08-11
Hi Alexander, thank you for your review. We're sorry to hear about your unfortunate experience. Can you please send your contact details to [email protected]? We'll make sure our support team takes care of your issue as soon as possible. Best, The Similarweb team
Super Tool!
NyroecomAlgeria · 1 review · Experienced 2026-08-10 ·
Great staff
Updated review: The staff fix the issue, thank you so much
Reply from Similarweb2026-08-11
Hi there, thank you for your review. We're sorry to hear about this unfortunate experience. Can you please send your contact details to [email protected]? We'll make sure our support team takes care of your issue as soon as possible. Best, The Similarweb team
Paula PullaEcuador · 1 review · Experienced 2026-08-07 ·
I like the free trial
wail awadEgypt · 1 review · Experienced 2026-01-20 ·
best Website
Truly useful extension
Truly useful extension. I recommend it to everyone in the ecom space!
Piyush VekariyaIndia · 1 review · Experienced 2026-08-04 ·
REAL TIME DATA WEB SITE TRAFFIC
faid RaidMorocco · 1 review · Experienced 2025-08-07 ·
AWSOME IS SO PERFECT
AmandaUnited Kingdom · 35 reviews · Experienced 2026-07-28 ·
Signed up for the "free trial"
Signed up for the "free trial". 5 minutes of use confirmed this was not suitable for a small business. Cancelled same day. They charged me 200 dollars anyway. No one has got back to me to refund. Scummy ans shady practices. I want my money back.
Reply from Similarweb2026-08-03
Hi Amanda, we're sorry to hear about this unfortunate experience! Can you please send an email to [email protected]? We will make sure to forward your request to our support team who will work on this as soon as possible. Thank you for your patience, The Similarweb team
NestsortedPakistan · 2 reviews · Experienced 2026-08-03 ·
Love itttt!!!!!!!
Nhat Ninh NguyenVietnam · 1 review · Experienced 2026-08-01 ·
great
great i love it
Peta-Marie KeysAustralia · 2 reviews · Experienced 2026-08-01 ·
Extension easy to use
Comio ToonBangladesh · 1 review · Experienced 2025-11-06 ·
this is really so good
Robert SandieUnited States · 1 review · Experienced 2026-04-15 ·
Beware!
Beware! Unreliable panel data that just has gotten worse over the years. If you don’t cancel 30 days before on the dot and don’t want to renew, they’ll send you to collections even if they turn off services. Super unethical sales and support team.
Reply from Similarweb2026-08-02
Hi Robert, Thank you for taking the time to leave a review. At Similarweb, we maintain a high-quality data panel that is continuously tested and improved to ensure the accuracy and reliability of our insights. We also take customer feedback seriously, and we'd like to better understand your experience and the specific concerns you encountered. If you're open to it, would you mind sharing your contact details with us so we can discuss this further? You can send an email to [email protected] or via Trustpilot. Thank you, The Similarweb Team
Ioana Millon PloesteanuRomania · 1 review · Experienced 2026-07-30 ·
It's very useful
Philip LorberChile · 1 review · Experienced 2026-07-30 ·
its good
its good for website traffic checking
Michelle VicentePhilippines · 1 review · Experienced 2026-07-29 ·
It is very helpful
Cody FoodMorocco · 1 review · Experienced 2026-07-29 ·
this extention make my opnion on…
this extention make my opnion on difrent website better
Well designed
Well designed, quick to load, and reliable!
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