Zoek Marketing

My experience was short but amazing

My experience was short but amazing. Marlene was amazing and got all the changes done in record time.

We had an outstanding experience…

We had an outstanding experience working with Chidi Eke and his team at Zoek Marketing to build the website for Lantiste Productions LLC. From start to finish, their team was professional, knowledgeable, courteous, and incredibly responsive. They took the time to understand our vision and consistently listened to our ideas, providing valuable guidance throughout the entire process. The communication was excellent, deadlines were met, and every question or request was handled promptly and with genuine care. Most importantly, they delivered a beautiful, user-friendly website that not only met our expectations—it exceeded them. We are extremely proud of the final product and have received numerous compliments on the design and functionality of our site. If you're looking for a marketing and web design team that truly cares about its clients and delivers exceptional results, we highly recommend Zoek Marketing. Thank you to the entire Zoek team for helping bring the Lantiste Productions LLC vision to life. We look forward to working with you again in the future!

We had an outstanding experience…

We had an outstanding experience working with Zoek Marketing to build the website for Lantiste Productions LLC. From start to finish, their team was professional, knowledgeable, courteous, and incredibly responsive. They took the time to understand our vision and consistently listened to our ideas, providing valuable guidance throughout the entire process. The communication was excellent, deadlines were met, and every question or request was handled promptly and with genuine care. Most importantly, they delivered a beautiful, user-friendly website that not only met our expectations—it exceeded them. We are extremely proud of the final product and have received numerous compliments on the design and functionality of our site. If you're looking for a marketing and web design team that truly cares about its clients and delivers exceptional results, we highly recommend Zoek Marketing. Thank you to the entire Zoek team for helping bring the Lantiste Productions LLC vision to life. We look forward to working with you again in the future!

We had an outstanding experience…

We had an outstanding experience working with Zoek Marketing. Jason O did an incredible job guiding us through the entire website development process. He was patient, knowledgeable, and made it easy to understand how to navigate the site and incorporate everything we needed. He answered all of our questions and ensured every detail was covered, making the process smooth and seamless. Daniela O did a fantastic job bringing our website to life. She took our notes, vision, and mission and transformed them into a beautiful, professional website that truly reflects our brand. Her creativity and attention to detail exceeded our expectations. From start to finish, the team's professionalism, communication, and dedication were exceptional. We highly recommend Zoek Marketing to anyone looking for a talented, supportive team that genuinely cares about bringing your vision to life.

ZOEK has been a delight and treasure to work with on this project!

ZOEK has been a delight to work with for Website Design and SEO Services. The system they have refined for moving forward with Web Design and the like is thoughtful and precise, generating decision-making and creative nuances both possible and easy! I appreciate Paul and Symone for making this experience a Super Great Start, and I cannot wait to see the Product at the Finish Line!!!

Zoek failed to deliver.

Zoek failed to deliver. July 23, 2026 Zoek Marketing Irvine, CA General Manager - I am writing to cancel the service agreement executed on July 1, 2026, and demand a full refund of our $1,199.00 advance payment. As of today, July 23, 2026, twenty-three (23) days have passed, and your agency has failed to commence any substantive performance or creative work. While we have repeatedly reached out for project updates, your responses have been limited to sending the same automated website questionnaire. Sending repetitive onboarding intake forms does not constitute project initiation, service performance, or billable hours. Because no actual services have been rendered, we require a full refund of $1,199.00 to our credit card within five (5) business days (by July 29, 2026). Please provide written confirmation within 48 hours that this contract is dissolved, our account balance is zero, and the credit card refund has been initiated. If the refund is not processed by July 29, 2026, we will immediately initiate a formal dispute with our credit card issuer for Services Not Received and provide our full communication log as evidence of non-performance. Thanks for your attention to this matter. HWCD Limited.

More than a template!

Claudia designed a layout that was beyond a template. She understood the business and took a moment to apply what we do into the theme of the design. Open to suggestions and quick with edits.

Quick turnaround and good work!

Claudia C. is a fantastic designer!

Zoek is very responsive to requests for any design projects. I have had Claudia C. work on 2 projects for me and she is able to create exactly what I am looking for with just a small amount of input from me. Her creativity is impressive!

Working with Claudia C.

Working with Claudia C. was a wonderful experience. She is a true professional and provided great feedback to captured my vision. Whenever I needed anything she was always available, I cannot rate her any higher and look forward to working with her again in the future

Our experience with Zoek was very positive

Our experience with Zoek was very positive. John K gathered our requests for help in a redesign and made our website more attractive and user-friendly. We had a few glitches where our booking calendar went down during the work and a few instances where certain requests were resolved but other issues popped up, but John was very receptive to our feedback and worked hard to make sure we were happy with the end result. We are! Our work with Zoek was money well-spent.

Consumer Compalint: Deceptive Advertising and Billing- Zoek Marketing

1. Failure to Deliver Core Functionality The primary purpose of hiring Zoek Marketing was to develop a functional website with a working booking system for our vacation rental business. This was not achieved. Despite multiple reports, escalations, and assurances between April 15 and April 27, 2026, the booking system: Did not function correctly Failed to enforce required booking rules Created unreliable booking behavior for customers A website that cannot accept bookings properly does not meet the basic requirements of the contracted service. 2. Misrepresentation of Platform Capabilities Zoek repeatedly claimed that Wix Hotels: Could not support 7-day minimum stays Required restrictive workarounds Was limited in functionality These claims were later contradicted by Wix Support, who confirmed that the functionality does exist and can be properly configured. This demonstrates a misrepresentation of technical capabilities and improper implementation, not a platform limitation. [Formal Leg...ompilation | Word] 3. Repeated Contradictions and Unresolved Issues Throughout the project, Zoek: Acknowledged the issue and promised corrections Claimed the issue was resolved when it was not Changed explanations multiple times (fix applied ? platform limitation ? custom solution required) Failed to deliver any consistent or working solution Several agreed-upon actions were never completed, including: Proper configuration of booking rules Escalation and coordination with Wix Implementation of a simple workaround that was promised This reflects failure to follow through on commitments. [Formal Leg...ompilation | Word] 4. Upselling Instead of Resolution Rather than resolving the issue, Zoek attempted to: Redirect us to third-party paid solutions (VRBO, TWICE Rentals) Recommend tools that introduce extra fees and commissions Suggest additional services (including SEO packages) These alternatives: Were not part of the original agreement Do not meet the requirement for direct booking capability Shift additional costs to the client This behavior raises concerns regarding unfair business practices and sales tactics. [Formal Leg...ompilation | Word] 5. Financial Impact and Damages As a direct result of Zoek Marketing’s failure to deliver the contracted service, we incurred measurable financial losses: Time loss (70–85 hours): $3,500 – $4,250 Corrective work / hiring new developer: $2,500 Lost booking opportunities: $1,500 Additional investigation and tools: $500 Total Estimated Damages: $8,000 – $8,750 These damages were directly caused by the failure to deliver a functioning system and the need to correct ongoing issues. [Formal Leg...ompilation | Word] 6. Dispute Remains Unresolved Zoek’s response: Does not address the failure to deliver a usable product Does not acknowledge incorrect technical claims Does not offer any corrective action or resolution For these reasons, the issue has not been resolved, and closing the complaint in its current state would not accurately reflect the situation. Requested Action I respectfully request that the BBB: Reopen Complaint ID #24917465 Continue facilitating communication with Zoek Marketing Document the unresolved nature of the dispute Requested Resolution: Full refund of all fees paid to Zoek Marketing Consideration of damages incurred due to failure to deliver services Closing Statement This matter involves more than dissatisfaction—it reflects: Failure to deliver contracted services Misrepresentation of platform capabilities Repeated unresolved technical issues Additional financial harm to a small business I am prepared to provide all supporting documentation, including email communications and confirmations from Wix, upon request. Thank you for your time and assistance. Sincerely, Roberto Valdizan Paradise Vacation Rentals Puerto Plata LLC

Excellent work and excellent service

Excellent work and excellent service. Easy to work with.

Great Website Design by Zoek Marketing

Zoek Marketing was recommended as a WIX partner, so I elected to go with them. The account executive Nate L. reached out to me on my initial correspondence with Zoek Marketing, laid out everything about the process, services, and associated costs. Initially up front it sounded like a great value for the services they were providing, comparing to other pricing. I signed up for a bundle package and was given $100 off that package price. My next step was getting set up with an account manager Jason P. Jason then coordinated all resources (Web Designer, Graphics Design) and on-line templates to get things started. Once I settled on their initial template layout, we started the process of customizing the site to my particular liking. Their Graphics Design Team and I landed on a logo that fit out vision, and Andrian M took that initial logo and created a great looking font that again matched our vision. Emails between their team and I were responded to within the next day, and website changes only took a couple of days on average, allowing a timely review and modifications. Their packages are great for the services received, and support, with the optional renewal packages reasonably priced. For anyone wanting to get you site up and running quickly, without the hassle of trying to do it yourself, I highly recommend their team.

Can't say anything yet still learning

Zoek will lie to your face!

Sales rep will promise you the world and lie to your face about the service they provide. total payment for website was $2400 and to be paid in 1 year. after paying off site Zoek continued to take money from our company for an extra 5 months outside the agreed amount of the site. it takes over 2 weeks for them to do site edits and many site edits were ignored due to many different staff changes

Small business owners: read this before signing with Zoek

I contracted Zoek Marketing on May 22, 2026 for a partial website redesign, including an $800 rush fee for delivery by June 11. The deadline was tied to a keynote presentation I was delivering to an audience of institutional investors in Los Angeles. The deadline was missed. The website was materially degraded under Zoek's exclusive development control. A $499 product build-out service was never delivered. When the rush fee was eventually refunded, it arrived short of the contractual amount. What followed was a textbook dispute management playbook: post-hoc redefinition of contractual terms, blame displacement onto the client, incremental concession only when presented with documentary evidence that couldn't be refuted, and every acknowledgment characterized as goodwill rather than obligation. I documented twelve discrete inconsistencies in Zoek's own written communications. This is worth understanding before you sign: Zoek is a repeat player. They draft the contracts, they manage disputes at scale, and they have a practiced response to every objection. As a newly formed one-person business, I was the one-time claimant they expect to accept a partial refund and go away. I didn't. The matter is now before the Better Business Bureau and my card issuer. A forensic review of the Wix development logs is ongoing. Those logs confirm that all publishing activity during the development period -- including changes that degraded live site content -- was carried out exclusively by named Zoek personnel, directly contradicting Zoek's own written statements. If you're a small business owner considering Zoek: get every fee defined in writing before you sign, get your delivery deadline in the contract, not just verbally, document everything and understand that the dispute process is designed to favor the repeat player, not you.

Zoek is absolutely horrible

Zoek is absolutely horrible! I consulted them to redesign then home page for my nonprofit educational course. Their design team was awful and they never followed any of my instructions. My requests were modest and not particularly complex. I repeatedly emailed with requests to fix their preliminary draft, yet nothing was fixed. I finally cancelled their access to my Wix page, told them to stop all work. I paid the first half of the fee, even though their work was terrible. I was incensed though, when they invoiced my credit card for an additional $877 after I had cancelled the agreement (in writing). Now I have to contest the charge.

I don’t have any experience

Best experience from start to finish and beyond all under one source!

My experience from start to finish and in continuation with the maintenance plan has been nothing short of spectacular! Kevin B, Jason O, and Luis C. have all been especially fantastic to work with and I was truly surprised how they were able to take my vision and all that I wanted for our website and brought it to life and then some. The processes, the edit rounds, and every aspect has been such a pleasure, and every step has happened with ease. I am so happy we chose Zoek, everything we need both now and the feature is here all under one roof, and I look forward to continuing our relationship with the company and the team as we continue to grow and scale our organization. Highly recommend Zoek Marketing for all your web design, graphic design, and marketing needs; truly fantastic!