My Amazon Guy

Thanks for sticking with us over the past two years! Results like that come from consistent execution across both ads and organic. Glad the team’s communication and speed are making a difference; that’s exactly how we keep performance trending up.

We’re sorry to hear this was your experience. But it doesn’t reflect the full picture. Your account has shown positive trends (improved TACoS and overall sales growth), and all pricing, strategy changes, and discounts were discussed and approved in meetings; however, frequent reversals before strategies had time to perform made consistent progress difficult.

Appreciate this! Being seen as an extension of your team is exactly the bar we hold ourselves to every day. Amazon doesn’t sit still, and neither do we, so we’ll keep adapting fast and pushing hard to drive your growth. US vs Amazon!

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Throughout our partnership, our team worked to improve listings, advertising performance, and overall account management. When concerns were raised, our leadership team made several adjustments including reassigning team members and refining strategies in an effort to better support your brand. While those changes were intended to improve results, we understand from your review that they did not resolve the issues you experienced. We take concerns around creative accuracy, messaging quality, keyword targeting, and communication seriously. Feedback like yours helps us review and strengthen our internal quality-control and review processes. Amazon performance can also be influenced by many factors beyond agency management including inventory levels, pricing, competition, and seasonality. But we always aim to provide clear strategy and execution to support our clients’ growth. We appreciate the opportunity we had to work with your brand and wish you continued success moving forward.

Thank you for the feedback—we’re glad to hear the YouTube videos and email resources have been helpful in understanding ASINs. We appreciate your patience and understand how important it is to start seeing results after agreeing on a performance-based arrangement. Please reach out to our team directly so we can review the status of your ASIN together and make sure we’re aligned on next steps to help boost your sales.

Thank you so much for the thoughtful feedback! We're thrilled to hear that the design work has helped elevate your listings and that our team’s communication and transparency have made a positive impact on your experience. We truly appreciate your trust in My Amazon Guy and look forward to continuing to support your growth on Amazon.

Thank you for the thoughtful feedback! We’re so glad the 30-minute consultation helped recalibrate your focus and highlight the importance of building strong data foundations before scaling into AI. Excited to see how this next phase transforms your agency and we’re here to support you every step of the way.

Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support your success as an Amazon seller and help keep things on track. We truly appreciate your trust and look forward to continuing to partner with you.

Thank you so much for your thoughtful feedback! Your kind words about our team’s honesty and patience mean a lot. Collaboration works best when we grow together, and we genuinely appreciate the partnership and trust you place in us. We’re excited to keep building and improving alongside you!

Thank you for taking the time to share your experience we truly appreciate the detailed feedback. We understand there was confusion around communication access and billing. We understand that it wasn’t clear upfront that live calls are outside the standard scope and billed separately and it may have appeared as though you were being billed for 10 hours (Especially since you purchased the Buy one Get one promo), and we apologize that this wasn’t communicated clearly enough at the start. We can absolutely see how that expectation gap would feel frustrating. That said, we’re very glad to hear that once you connected directly with your specialist, the experience turned around and the issue was resolved to your satisfaction. Thank you again for the honest feedback. It helps us refine both our onboarding clarity and overall customer experience.

Thank you for your kind words! We’re thrilled to hear that our SEO efforts are helping grow your organic sales and that we’ve been responsive to your needs. We look forward to continuing this momentum with you!

We’re incredibly grateful for your trust in My Amazon Guy and even more appreciative of your recognition of your team! We’ll be sure to pass along your kind words to them — they care deeply about the brands they work with, and feedback like this means a great deal. It’s especially rewarding to hear that you’ve felt the difference not just in campaign performance, but in strategy, communication, and overall support. Our goal has always been to go beyond simply “managing” ads and instead operate as a true extension of our clients’ teams — proactive, data-driven, and solution-oriented across the entire Amazon ecosystem. Thank you again for your partnership and for highlighting the impact on your business. We look forward to continuing to build and scale together.

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with My Amazon Guy. Our team works hard to ensure every project runs smoothly and professionally, so it means a lot to hear that reflected in your experience. We’re grateful for your trust and look forward to continuing to support your success!

Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to help restore your Brand Registry access quickly after such a long process. It was our pleasure to assist, and we truly appreciate your trust and recommendation. Wishing your brand continued success!

We take allegations of misconduct, fraud, defective service, or unauthorized billing extremely seriously. We categorically deny the claims made in this review. All work was documented through internal project management systems, advertising dashboards, meeting notes, and time-stamped communications. Biweekly meetings were conducted to review progress and deliverables. The final asset package — including A+ content, image assets, and associated deliverables — was transmitted electronically to the client. Confirmation of delivery is documented. No objection or formal notice of breach was issued prior to the chargeback filing. The allegation that services were “not as described” is unsupported by the written agreement, documented deliverables, performance reporting, and communication history. The dispute appears to be rooted in dissatisfaction with performance expectations, which the contract explicitly states is not grounds for refund or reversal of properly authorized charges. We stand by the integrity of our operations, documentation, and contractual compliance. Public allegations do not override binding agreements or documented performance history. We will continue to address this matter through the appropriate formal dispute resolution channels.

Thank you so much for the kind words and for following along for over a year — that truly means a lot to us! We’re thrilled to hear that our live videos have been helpful and that you’ve been able to learn so much from them. Providing real, actionable insights is exactly what we aim to do!

Thank you so much for your kind words! We’re thrilled to hear that our videos and resources have been helpful to you. Your support means a lot, and we’ll continue working hard to provide valuable, up-to-date content. Keep learning and growing with us!

Thank you so much for the kind words — we truly appreciate the trust you’ve placed in MAG. Our team is committed to setting clear, data-driven growth strategies, backed by weekly performance reporting, granular PPC insights, and continuous optimization across Amazon. It’s been a pleasure supporting your brand’s growth, and we look forward to continuing to drive results!

Thank you so much for the kind words! As the leading Amazon Agency We’re thrilled to hear the CTR Main Image service helped improve your CTR ! that’s exactly what it’s designed to do. Appreciate the trust and support!