Issue resolved in a timely fashion
Initial order on boarding had some communication issues, and I was a bit surprised upon order acknowledgment to find that I had to pay an additional 400.00 an hour if I wanted to speak with the person whom I hired. I asked for a quick phone call through customer service but never really received an answer. I also felt like I had no control over what the final total bill would be, it was a bit confusing. The total customer service experience I felt could have been better, however once I got past customer service the person I worked with was top notch and resolved the issue. He would get 5 stars.