A full service Amazon agency that helps brands increase their market share.
Written by the business, not verified by us.
Is My Amazon Guy legit?
My Amazon Guy (myamazonguy.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their clear communication, proactive attitude, and effective marketing strategies that drive growth. Reviewers note that the team provides reliable hands-on support, successfully resolves complex catalog issues, and delivers valuable educational resources.
However, some reviewers were not happy with rising advertising costs, increased ACOS, and declining sales performance over time. A few other people also felt that the agency suffered from poor communication, lacked proper oversight, and frequently switched account managers. Consumers additionally mentioned difficulties during onboarding regarding permissions and general dissatisfaction with full-service management packages.
Auto-generated from all reviews of this business. For reference only.
Working with MAG has been a game changer for our business. Their team is highly knowledgeable, proactive, and thorough in everything from PPC optimization to catalog management.
They communicate clearly, deliver results fast, and truly treat your brand like their own. Since partnering with them, we’ve seen stronger sales, improved rankings, and smoother operations.
If you want real expertise and growth on Amazon, My Amazon Guy is the team to trust.
Reply from My Amazon Guy2025-11-16
That’s exactly what we aim for — treating your brand like it’s our own while driving real, measurable growth.
From PPC to catalog management, the goal is always to give you clarity, speed, and results you can see. Hearing that it’s making a difference in sales, rankings, and operations is exactly why we do what we do.
Appreciate the trust — keep pushing, testing, and growing. We’re in this together!
Like anyone, we were initially skeptical of promises made that sounded 'Too Good To Be True'. But MAG has acomplished everything they said would for us. The results are everything they said they would be - AMAZING. By far MAG has delivered on all their performance metrics promises more so than any other service provider we have ever worked with in our 40 years in the consumer product space. Thank you MAG.!!!
Reply from My Amazon Guy2025-11-16
Hearing that MAG not only met but exceeded your expectations after 40 years in the consumer products world is huge.
Our goal has always been to deliver real, measurable results — no fluff, no hype — so it’s incredibly rewarding to see it pay off for you.
Really appreciate the trust and kind words. Here’s to continuing the growth together!
Reliable and understanding. They understood my concerns and helped to resolve them.
Reply from My Amazon Guy2025-11-16
We always aim to be reliable and truly understand the challenges sellers face, so it’s great to hear we were able to help resolve your concerns.
Our goal is always to make things smoother for you and get real results on Amazon.
Appreciate the trust — we’ve got your back!
Our MAG team has been extremely attentive, responsive, helpful, and respectful. They listen to our concerns and tailor their services to our needs and preferences. They will do anything and everything to provide great service. They provide comprehensive Amazon services encompassing PPC, SEO, graphic design, copy, FBA and FBM management, refunds management, full consultancy, profitability, warnings, and all over help so you can focus on growing your business.
Reply from My Amazon Guy2025-11-16
Thanks for the kind words! That’s exactly how we approach every client — attentive, responsive, and tailored support to help you focus on growing your business. Hearing that our comprehensive approach is making a real difference means a lot. We’ll keep pushing to provide the level of service and results you deserve!
My Amazon guy is like having another person (team really) on staff. What a great way to effectively off load some work.
Reply from My Amazon Guy2025-11-16
That’s exactly how we aim to work — like an extension of your team, taking on the heavy lifting so you can focus on growing your business.
Hearing that we’re helping you offload work and operate more efficiently is exactly why we do what we do.
Appreciate the trust — we’ve got your back every step of the way!
They are great business partners.
1.) Their ability to elevate our concerns and solve issues with the Amazon platform is enormously helpful. Their expertise and persistence in achieving resolutions is excellent.
2.) Their inside knowledge of Amazon's processes and procedures, coupled with their ability to explain and implement best practices improved the quality of our listings.
3.) They hire great, hard-working people who recognize that developing a close working relationship with sellers is a win for both the customer and their own business.
Reply from My Amazon Guy2025-11-16
We pride ourselves on being more than a service provider — our goal is to be a true partner who elevates your concerns, solves issues, and drives real results on Amazon.
Hearing that our expertise, best-practice guidance, and team culture are making a tangible difference in your listings and operations means a lot.
We believe in building strong relationships with sellers because when you win, we win — and it’s great to see that approach paying off for you!
Constructive ideas on increasing sales. A top-notch group of individuals to work with,
Reply from My Amazon Guy2025-11-16
Appreciate the kind words! Our focus has always been on delivering actionable, constructive strategies that actually move the needle on sales. Thanks for trusting MAG — we’ll keep pushing to help your brand grow even further!
I contracted MAG for PPC advertising. However, the level of support they have given me for my Seller Central issues cannot be easily described in a review.
If you are reading this email as a Brand or Professional Reseller, just know they will fix your issues.
This, alone, has proven to be incredibly valuable. If you have battled with Amazon about issues, then you know what I mean!!
Reply from My Amazon Guy2025-11-16
We know how frustrating Seller Central issues can be, and it’s exactly why we go beyond just managing PPC — we’re here to tackle the tough problems that can really slow a brand down.
Hearing that our support has been “incredibly valuable” and helped resolve issues you’ve battled with Amazon is exactly why we do what we do.
We’ll keep fighting in your corner so you can focus on growth, not headaches!
Since we hired MAG to work on our Amazon account, our sales have increased nonstop! The team has been great with optimizing our account from the products, to the campaigns and sales strategies. We love working with MAG!
Reply from My Amazon Guy2025-11-16
That’s exactly what we aim for — driving nonstop growth by optimizing every part of your Amazon account, from products to campaigns and overall sales strategy.
Hearing that it’s making a real impact and that you enjoy working with the team means a lot.
We’ll keep pushing hard to help your brand grow even further!
My ratings:
1-star for PPC.
5-star for the Creative Department. I am very impressed with their work.
I hired MAG in May 2025 and ended the contract on November 3, 2025. At first, my SELECTOOL account was assigned to a new team that struggled to understand our brand. They had difficulty with listing copy and produced creatives that didn’t represent us well.
In August 2025, MAG moved us to a more experienced team. Communication improved, they were native English speakers, and they delivered strong product descriptions with brand-relevant keywords.
As a patient person, I gave them time to prove their PPC expertise. Instead, profits kept shrinking until my Amazon Seller “Payments” section showed negative balances, and my finances declined rapidly.
As a widow and the sole provider for my family, I’m now fighting to keep our family-owned business afloat.
I think the MAG team has experimented with the SelectOOL store long enough. I've learned well that high-quality PPC isn't happening under their management. The company primarily operates in the money-collecting business by taking advantage of their clients.
Sadly, I still have to pay for their last invoice.
Neither the owners nor the marketing agents care. I contacted both.
MAG agency owes me at least a partial refund.
Reply from My Amazon Guy2025-11-06
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to provide strong strategy, transparent communication, and measurable results for every client.
We’re glad to hear that you were happy with our Creative Department and rated them 5 stars, they take great pride in their work.
Regarding your concerns, our team made several attempts to connect with you to review performance and find a path forward, but those efforts were declined. It’s also important to clarify that one of our team members reported being approached directly for outside work, which goes against our policy.
We genuinely wish you the best with your business and continued success moving forward
April Pamor and Mariflor Sumiller have been excellent support. I have used My Amazon Guy about a year ago and had a solid experience. Recently I had a list of tedious issues that I needed to get resolved, so I bought 10 support hours or problem solving hours.
Because I have worked with My Amz Guy before, I was comfortable to spend $2,000 to get 11 hours of support (you get one free when you buy 10). I am really pleased with the list of issues that they have resolved for me, and hour efficient they have been at spending these 11 hours. I thought they *might* be able to get 4 UPC issues resolved plus update some broken detail pages, but April and Mariflor have been able to do that and more. Actually, I think I still have 2 hours left of support time to use. When I run out of that, I will buy another 10 hours (eleven hours?) of support. Sure, $200 per support hour is real money, but the value is there. There is no way I would have been able to navigate the bureaucracy and idiosyncrasies as effectively as them.
Reply from My Amazon Guy2025-11-06
Thanks so much for sharing this. It’s awesome to hear that our support model delivered real value for you.
You’re exactly right — Amazon bureaucracy can eat up countless hours if you’re not in it every day. Our team thrives on solving those “tedious but critical” issues that move the needle. Appreciate your trust in coming back to us and for recognizing the hard work our team puts in.
When you’re ready for the next round of hours, we’ll be here — sleeves rolled up, ready to tackle the next list.
The team at My Amazon Guy was professional and easy to work with. They provided a structured process, communicated regularly, and delivered services as outlined. I appreciated having a dedicated point of contact and a clear overview of what was being done each step of the way. Overall, a smooth experience.
Reply from My Amazon Guy2025-11-03
Thanks for sharing this! We’ve built our process to be structured, transparent, and efficient — so I’m glad that came through in your experience. Our goal is to simplify the chaos of selling on Amazon and give you confidence at every step. Appreciate you putting your trust in My Amazon Guy!
We’re sorry to hear you feel that way. If there’s a specific concern or experience you’d like us to address, please reach out directly so we can work to make it right.
My experience with The Amazon Guy was exceptional. Initially, changing the brand name on Amazon appeared to be an impossible task, especially given how easily their system flags minor errors. However, thanks to their professionalism and expertise, the issue was resolved efficiently. They successfully guided me through the process and ensured the brand name change was completed smoothly.
Reply from My Amazon Guy2025-11-03
We’re thrilled to hear our team was able to guide you smoothly through the brand name change process. Our experts take pride in handling complex Amazon challenges efficiently and delivering results for our clients.
I hired the My Amazon Guy team to upgrade our listing images
I hired the My Amazon Guy team (worked directly with Raffy) to help us with our Amazon listing images. They did an amazing job understanding our brand and unique selling proposition. So easy to work with and responsive to our feedback and needs. I highly recommend them for all things Amazon (especially the tough topics like Advertising and high converting listings).
Reply from My Amazon Guy2025-11-03
We appreciate the awesome feedback! The entire team take pride in deeply understanding each brand’s unique positioning to deliver high-converting visuals. Glad to hear you had a smooth, responsive experience and we look forward to helping you scale even further on Amazon.
Helpful and responsive, always offering quick and effective feedback
Reply from My Amazon Guy2025-10-27
Appreciate that! We move fast and stay close to our partners — feedback loops are everything when you’re scaling on Amazon. Glad to hear our responsiveness is making a difference.