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United States

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1 review

My Amazon Guy

Do NOT recomnend

My ratings: 1-star for PPC. 5-star for the Creative Department. I am very impressed with their work. I hired MAG in May 2025 and ended the contract on November 3, 2025. At first, my SELECTOOL account was assigned to a new team that struggled to understand our brand. They had difficulty with listing copy and produced creatives that didn’t represent us well. In August 2025, MAG moved us to a more experienced team. Communication improved, they were native English speakers, and they delivered strong product descriptions with brand-relevant keywords. As a patient person, I gave them time to prove their PPC expertise. Instead, profits kept shrinking until my Amazon Seller “Payments” section showed negative balances, and my finances declined rapidly. As a widow and the sole provider for my family, I’m now fighting to keep our family-owned business afloat. I think the MAG team has experimented with the SelectOOL store long enough. I've learned well that high-quality PPC isn't happening under their management. The company primarily operates in the money-collecting business by taking advantage of their clients. Sadly, I still have to pay for their last invoice. Neither the owners nor the marketing agents care. I contacted both. MAG agency owes me at least a partial refund.

2025-11-04Helpful 2