Mystery Vacations

Dear Amber, Thank you so much for your wonderful review, Amber! 😊 We're thrilled to hear that Ashish Sharma went above and beyond to accommodate your travel needs. Your kind words mean a lot, and we're delighted that he was able to make your booking experience a positive one. We truly appreciate your feedback and wish you an incredible trip filled with unforgettable memories! ✈️🌍 Warm Regards, Mystery Vacations

Dear Diania, Thank you so much for your wonderful review! 😊 We're delighted to hear that Priya was helpful, polite, and made the booking process simple and easy for you. Your kind words will certainly be shared with her—they'll mean a lot! 💙 We're excited for you and hope you have an amazing trip filled with unforgettable memories. ✈️🌴 Warm Regards, Team Mystery Holidays

Dear Candice, Thank you for taking the time to share your feedback. We're pleased to hear that Lav was helpful throughout your booking process. We'll be sure to pass on your kind words. We're sorry to hear that the destination wasn't quite what you were hoping for. As this is a Mystery Holiday, destinations are allocated at random in accordance with the terms of the offer, so we're unable to guarantee a specific destination. We appreciate your feedback and hope you'll still have a wonderful trip and create some great memories. Kind regards, Team Mystery Vacations

Dear Guest, Thank you for sharing your feedback. We’re sorry to hear that you felt the additional charges were not clearly communicated during the booking process. We understand how important it is for customers to have a clear understanding of all applicable costs. For clarification, our Mystery Vacations Booking Agreement states that the standard package does not include government- or vendor-imposed taxes and fees, which may include resort fees, city, local or municipal taxes, and similar charges. It also explains that certain requested upgrades or enhancements may involve additional charges. We appreciate your feedback regarding the clarity of this information and will share your comments with the relevant team. Our intention is never to mislead our customers, and we are always looking for ways to make the booking process and associated costs as transparent as possible. Warm Regards, Team Mystery Vacations

Dear Courtney, Thank you so much for your wonderful feedback! 😊 We're so happy to hear that Brajesh was helpful, friendly, and made your booking experience easy and enjoyable. We'll be sure to pass along your kind words—they'll mean a lot to him. 💙 Thank you for recommending Mystery Vacation to your friends, and we can't wait to help you plan another unforgettable adventure in the future! ✈️🌍 Kinds Regards, Team Mystery Vacations.

Dear Warren, Thank you so much for your kind review! 😊 We're delighted to hear that Priya provided you with great service. We'll be sure to share your wonderful feedback with her—it will mean a lot! 💙 We truly appreciate your support and hope you have an amazing holiday filled with unforgettable memories. ✈️🌍 Warm Regards, Team Mystery Vacations

Hello Julissa, Thank you so much! 😊 We're so glad Tanishka was able to help adjust your booking to fit your schedule. It means a lot to hear your kind words. We can't wait to welcome you to Denver—have an amazing trip! ✨🏔️ Warm Regards, Team Mystery Vacations

Dear Christine, Thank you so much for taking the time to share your detailed feedback! 😊 We're delighted to hear that Deep was patient, helpful, and took the time to guide you through the process while helping you find travel dates that worked for you. We'll be sure to pass your kind words along to her. 💙 We also appreciate your honest feedback regarding the destination, airport supplement, and arrival airport. As a Mystery Vacation, destinations are assigned at random, and certain departure airports may require an additional supplement. We understand that these aspects may not always be ideal, and we're grateful for your understanding and willingness to embrace the surprise. 🌴✈️ We're so pleased to hear you're looking forward to your trip and that you'd consider booking another Mystery Vacation in the future. We hope you have a fantastic time in Daytona Beach and create plenty of wonderful memories! Warm Regards, Team Mystery Vacations

Dear Candice, Thank you so much for your wonderful feedback, 😊 We're delighted to hear that Naineesh was so helpful and made the process easy and gave you confidence throughout. We'll be sure to share your kind words with him. We truly appreciate you taking the time to leave a review! 🌟 Kinds Regards, Team Mystery Vacations.

Dear Sandy, Thank you for taking the time to share your feedback. We appreciate your patience throughout the booking process and are pleased to hear that our team member was patient, took the time to find a suitable trip for you, and repeated information when needed. 😊 We're sorry to hear that the offer did not meet your expectations in terms of value. Your comments are important to us, and we'll use your feedback to help improve our service. Thank you for choosing us, and we hope to have the opportunity to serve you again. 🌟 Kinds Regards, Team Mystery Vactions.

Dear Sid, Thank you so much for your wonderful review! 😊 We're delighted to hear that you had an excellent experience from start to finish. It’s fantastic to know that Naineesh was friendly, informative, and took the time to answer all of your questions while making the entire process smooth and stress-free. Your kind words and recommendation mean a great deal to us, and we’ll be sure to share your feedback with Naineesh. 🌟 Thank you once again for choosing Mystery Vacations. We hope you have an amazing holiday and look forward to assisting you again in the future! ✈️😊 Warm Regards, Team Mystery Vacations

Dear Miranda, Thank you so much for your wonderful 5-star review! ⭐ We're delighted to hear that you had a great experience with us. It's fantastic to know that Abhay provided you with excellent service and made the booking process a pleasant one. We truly appreciate your kind words and thank you for choosing Mystery Holidays. We hope you have an amazing trip! ✈️ Kind Regards, Team Mystery Vacations

Dear Tory, Thank you for your 4-star review! 😊 We're so pleased to hear that Priya was helpful in booking your trip. Your kind feedback means a lot to us, and we'll be sure to pass your appreciation on to her. Thank you for choosing Mystery Holidays. We hope you have a wonderful trip and look forward to assisting you again in the future! ✈️ Kind Regards, Team Mystery Vacations

Dear Jamie, Thank you for your wonderful 5-star review! 🌟 We're delighted to hear that Mahak Gupta was able to help you find travel dates that worked for your group. It's great to know that her kindness, flexibility, and dedication made your booking experience a positive one. Thank you for choosing Weekender Breaks. We hope you have an amazing trip and look forward to helping you with your next getaway! ✈️😊 Kind Regards, Team Mystery Vacations

Dear Steve, We are truly sorry to hear about your experience and regret that you felt rushed during the booking process. We understand how frustrating it must be to discover that your confirmed travel dates are not suitable. Our intention is always to ensure customers have sufficient time to review the booking details and terms before confirming. We sincerely apologize if you felt pressured to proceed. Amendment fees apply when changes are requested after a booking has been confirmed, as they cover the costs associated with modifying confirmed travel arrangements. However, we appreciate that this situation has been disappointing for you. We would like the opportunity to review your booking and the circumstances surrounding your confirmation. Please contact our Support Team at [email protected] with your booking reference, and we will investigate your concerns thoroughly and do our best to assist you. Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to restore your confidence in our service. Kind regards, Team Mystery Vacations

Dear sherrard, Thank you so much for your wonderful feedback, we're delighted to hear that Naineesh provided you with such a great experience. We'll be sure to share your kind words with him. We truly appreciate your support and hope you have an amazing trip! 🌟 Kinds Regards, Team Mystery Vacations.

Dear Kristol, Thank you for your wonderful feedback! 😊 We're so glad to hear that Swag efficiently explained the process and provided all the details for your trip. 🌟 It's great to know you had a smooth and informative experience. We truly appreciate your support and look forward to assisting you again! ✈️ Best regards, Team MV

Dear Donqunay, Thank you so much for your kind words! 😊 We're thrilled to hear that Naineesh was very helpful. 🌟 Your appreciation means a lot to us, and we're delighted that you had a great experience. We look forward to serving you again soon! 🙌 Best regards, Team MV

Dear Gisela , Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the overall value of the package, the destination assigned, and the additional charges for your preferred departure airport. Our Mystery Holiday packages are designed around a surprise travel experience, and destinations, departure airports, and any applicable supplements are determined based on availability and the package terms and conditions. We regret that you felt the holiday did not provide the value you were expecting. Customer satisfaction is important to us, and we would appreciate the opportunity to review your booking and address your concerns. Please contact our Support Team at [email protected] with your booking reference so that we can investigate your case and do our best to assist you. Thank you again for your feedback. We hope to have the opportunity to improve your experience. Kind regards, Team Mystery Vacations