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旅游度假

Mystery Vacations

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102 条评价

4.4102 条评价
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关于 Mystery Vacations

数据更新
网站
mysteryvacations.com
分类
旅游度假
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
73%(8/11 条)
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商家自述

有一种新鲜而令人兴奋的方式可以让您花更少的钱离开。网上有大量关于城市、景点、活动和餐饮场所的信息,没有太多的想象空间。因此,我们开始通过神秘旅行来改变假期计划。一想到被分配到从 50 个美国机场出发的 100 个目的地之一,您应该会感到非常兴奋,这从始至终都将是令人兴奋的。当然,这不是预订度假的传统方式,但这就是重点。我们的神秘假期优惠提供令人难以置信的价值,因此即使您没有大量预算,您仍然可以有所期待。无论您是想给伴侣一个惊喜、与朋友安排一次神秘之旅还是为全家人制造一些阴谋,我们都能满足您的需求。是时候随心所欲了。我们的经验意味着我们拥有专门的客户支持团队,可以帮助您解决在您离开时可能出现的任何疑问或问题。您的旅行目的地可能是个谜,但您可以放心,从您参加抽奖的那一刻起,我们就会为您提供无微不至的照顾。是时候以不同的方式思考假期了。神秘旅行目的地分为三个级别 - 金级、银级和铜级,您可以飞往: ● 奥斯汀或阿鲁巴 ● 芝加哥或坎昆 ● 丹佛或迪拜 ● 洛杉矶或伦敦 ● 波特兰或巴黎 这些只是您很快就能尽情享受的地方的一小部分。接下来你要去哪里?

以上内容由商家自行提供,未经平台核实。

Mystery Vacations靠谱吗?

Mystery Vacations(mysteryvacations.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于旅游度假分类,口碑良好。85% 的评价为 4 星及以上,9% 为 1 星;商家回复了 73% 的差评。数据最后更新于 2026-08-11。

评价综述

AI 生成

在评估 620 条评论后,绝大多数评论者对这家公司有很好的体验。客户经常提到,工作人员在组织旅行计划和神秘之旅时非常有礼貌、细心且乐于助人。消费者真正欣赏整个预订过程从开始到结束的流畅、专业和简单。 一些评论者对预订后修改旅行日期或选择特定出发机场所需的意外额外费用感到不满意。一些人在兑换电话中也感到匆忙和压力,需要在现场迅速敲定安排并完成审核。其他人指出在尝试协调时间表或确保首选选项时遇到困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

如此奇妙的经历

真是一次奇妙的经历!我们赢得了银牌,我们正前往檀香山!

Mystery Vacations 回复2026-07-28

Dear Maher, Thank you so much for your wonderful review! We're thrilled to hear you had such an amazing experience. Congratulations on winning the silver tier, and we hope you have an unforgettable time in beautiful Honolulu! 🌺✈️ Wishing you a fantastic holiday! Kinds Regards, Team Mystery vacations.

排名很棒

Mystery Vacations 回复2026-07-28

Dear Ashley, Thank you so much for your kind review, 😊 We're so pleased to hear that you had a great experience with us. Your feedback means a lot to our team, and we're grateful you took the time to share it. We hope you have a fantastic trip and look forward to helping you plan another amazing getaway in the future! ✈️🌴 Kind regards, Team Mystery Vacations.

坦尼是 10/10 !

坦尼(Tanny)非常乐意协助我们的旅行,她尽力安排了最初不适合我们的日期。 她非常友善、友善和耐心,我会说这是最好的客户服务体验之一。 Tanny 是 10/10,但我给了 4 颗星,因为 groupon 不清楚我们的期望,我们认为因为我们开放 4 天以上,我们会自动获得国际旅行,但我们没有,这是我给 4 颗星的原因,但总的来说仍然是一次很棒的体验,对我们的神秘之旅感到非常兴奋

Mystery Vacations 回复2026-07-28

Dear Michelle, Thank you so much for your thoughtful review 😊 We're thrilled to hear that Tanny provided such outstanding service and made your booking experience so positive. We'll be sure to share your kind words with her—she'll be delighted to know she made such a great impression! 💙 We also appreciate your feedback regarding the Groupon description. We understand how the expectations around the Mystery Trip can be confusing, and your comments are valuable as we continue to improve the booking experience. Thank you for choosing us, and we hope you have an incredible mystery getaway filled with wonderful memories! ✈️🌍✨ Kinds Regards, Team Mystery vacations.

一切费用

什么都收费。我还被告知要留在电话里写这些评论。没有时间做决定,感觉很匆忙。

Mystery Vacations 回复2026-08-09

Dear Aliyah, Thank you for taking the time to share your feedback. We sincerely apologise if you felt pressured during your interaction with our team. This is certainly not our intention, and we understand that customers should always have sufficient time to consider their options before making a decision. Regarding the fees, we would like to clarify that Mystery Vacations packages are based on the standard options included with the purchased deal. If a customer has specific preferences, upgrades, or requests for customisation, these may require us to manually check availability and pricing with our suppliers. As a result, additional fees may apply depending on the requested changes and supplier availability. We appreciate you bringing your concerns to our attention, particularly regarding the pressure you felt during the review process. Your feedback is important to us, and we will ensure it is shared with the relevant team. Warm Regards, Team Mystery Vacations

马哈克太棒了!

Mystery Vacations 回复2026-07-27

Dear Customer, Thank you for taking the time to leave us a review. We're delighted to hear that Mahak provided you with great service and will be sure to pass along your kind feedback to her. We noticed that your experience was rated 3 stars, and we'd love to know if there's anything we could have done better. Your feedback is invaluable in helping us improve our service. We hope to have the opportunity to welcome you again and provide you with a 5-star experience. Kind regards, Team Mystery Vacations

Priya 很好地照顾了我们的假期......

Priya 很好地照顾了我们的假期,为我们的目的地提供了很好的选择

Mystery Vacations 回复2026-07-27

Dear Tyler, Thank you so much for your wonderful review! 😊🌴 We're delighted to hear that Priya took great care of your vacation and helped you find the perfect destination options. ✈️🏖️ Your kind words mean a lot to us, We look forward to helping you plan another amazing getaway soon! 🌍✨ Best regards, Team MV

Priya 非常乐于助人和耐心

Mystery Vacations 回复2026-07-27

Dear Michele, Thank you so much for your kind words! 😊 We’re delighted to hear that Priya was very helpful and patient throughout your experience. 🌟 Your appreciation means a lot to us. Wishing you an amazing holiday filled with happiness, relaxation, and wonderful moments! 🌴🌸 Best regards, Team MV

Abhay展示了优秀的客户……

Abhay 展示了出色的客户服务技巧。他很棒。

Mystery Vacations 回复2026-07-28

Dear Arnita, Thank you so much for your wonderful feedback! 😊🌟 We truly appreciate your kind words and are delighted to hear that Abhay provided excellent customer service. Your recognition means a lot to us. 🙌✨ Thank you for choosing us, and we look forward to assisting you again in the future! 😊 Best regards, Team MV

深很有帮助

Deep 非常乐于助人,友善且信息丰富!

Mystery Vacations 回复2026-07-26

Dear Kelsey, Thanks so much for your kind words! 😊 We're delighted to hear that Deep was very helpful, kind, and informative. Your feedback means a lot and is truly appreciated! 🌟 We look forward to serving you again soon! 🙌✨ Best regards, Team MV

巴拉特非常乐于助人而且友善

Mystery Vacations 回复2026-07-25

Dear Bryanna, Thank you for your wonderful 5-star review! 🌟 We're delighted to hear that Bharat was helpful and kind throughout your booking experience. Your kind words mean a lot to us, and we'll be sure to pass your feedback on to him. Thank you for choosing Weekender Breaks. We hope you have a fantastic trip and look forward to assisting you again in the future! Kind regards, Team Mystery Vacations

玛哈克

Mahak,对预订我的旅行非常有帮助,我迫不及待地想去!

Mystery Vacations 回复2026-07-24

Dear Mylah, Thank you so much for your wonderful 4-star review! ⭐⭐⭐⭐ We're delighted to hear that Mahak was able to help you with your booking and make the process a great experience. We'll be sure to pass along your kind words to her. We hope you have an amazing trip, and we look forward to assisting you again in the future! ✈️ Kind Regards, Team Mystery Vacations

列夫在整个过程中提供了很大的帮助。

Mystery Vacations 回复2026-07-25

Dear Kerri, Thank you so much for your kind words! 😊 We're delighted to hear that Lev was able to make the process smooth and helpful for you. We'll be sure to pass along your lovely feedback—it will mean a lot to him. 💙 Thank you for taking the time to share your experience, and we truly appreciate your support! 🌟 Warm Regards, Team Mystery Vacations

塔尼非常有耐心并且乐于助人。

Mystery Vacations 回复2026-07-25

Dear Frank, Thank you so much for your wonderful feedback! 😊 We're so pleased to hear that Tanisha was patient and helpful throughout your experience. We'll be sure to share your kind words with Tanisha—they'll truly appreciate the recognition. 💙 Thanks again for taking the time to leave a review, and we look forward to helping you again in the future! 🌟 Warm Regards, Mystery Vacations

完美的旅行行程

旅行专家 Abhay 非常棒。他认真倾听,然后为我们的结婚 50 周年纪念日制定了完美的行程。他非常有礼貌,解释了一切,并在我阅读提案时耐心地等待我。最好的部分是额外的附加服务,例如非常值得的直飞航班、有关如何游览巴黎的建议以及免费招待,让我们的金婚纪念日真正变得特别。谢谢阿拜!

Mystery Vacations 回复2026-07-24

Dear Chonar, Thank you so much for your wonderful review! 😊 We're delighted to hear that Abhay was able to create the perfect itinerary for your 50th Wedding Anniversary and that his guidance, attention to detail, and thoughtful touches made your planning experience so enjoyable. Your kind words mean a great deal to both Abhay and the entire Team Weekenders. Thank you for trusting us with such a special milestone. We wish you both an unforgettable celebration in Paris, a very Happy Golden Wedding Anniversary, and many more years of happiness and beautiful memories together! ✨💛 Warm regards, Team Mystery Vacations

这是一个骗局

这是一个骗局!有如此多的隐藏费用和附加费用,使得这次旅行的价格对于你所得到的来说非常高。如果您自己预订航班和住宿,您可以节省数百美元。我购买了 2 张 A 门优惠券,每张 199 美元。当代理打电话给我时,他们告诉我我的首选机场没有空位,并且我需要每人额外支付 50 美元才能更换机场。如果实际情况并非如此,他们为什么要宣传他们使用某个特定机场?如果他们强迫客户更换机场,我们不应该支付额外费用。由于我别无选择,我只好付费更换机场。之后,我被告知我的目的地……我居住的州内的一个城市,并且曾多次访问过。我很不知所措,所以我问他们是否可以检查另一个目的地。他们给了我另一个目的地,但被告知如果我选择它,我将需要额外支付每人 69 美元(除了我已经支付的更换机场的额外费用之外)。我拒绝了并继续原来的目的地。这次旅行花费了近 500 美元后,我查了一下我的确切机场和日期的航班费用……往返航班每人 50 美元。所以我为“神秘”方面支付了十倍的费用。就酒店而言,我还不知道确切的酒店,但我查了一下选择,发现在我旅行期间的酒店非常便宜。我本可以自己预订这次旅行(用我自己喜欢的日期,而不是他们给我的日期),价格不到他们向我收取的费用的一半。我联系了该公司并表达了我的担忧。我要求换个目的地或退款,他们都不会答应。这家公司是不道德的,并且有不正当的商业行为。

Mystery Vacations 回复2026-08-02

Dear Lauren, We are sincerely sorry to hear that you feel disappointed with your experience, and we appreciate you taking the time to share your feedback. We understand your concerns regarding the additional charges, airport options, destination allocation, and the overall value of your booking. Our Mystery Holiday packages operate under a unique concept, and any applicable supplements—such as airport upgrades or destination changes—are always subject to availability and are outlined within the terms and conditions provided before booking. We never want any customer to feel misled or dissatisfied, and we regret that your experience has left you with this impression. We would appreciate the opportunity to review your booking in detail and address each of the concerns you have raised. Please contact our Support Team at [email protected] with your booking reference, and we will investigate your case thoroughly and do everything we can to assist you. Thank you again for your feedback. We hope to have the opportunity to resolve your concerns and improve your experience. Kind regards, Team Mystery Vacations

我的妻子预订了其中一间,让我感到惊讶。

我的妻子通过 Groupon 预订了一份神秘假期套餐作为我们提前的生日旅行,这让我感到惊讶。由于我们的生日仅相隔几周(她的生日在七月底,我的生日在八月),我们通常每年都会尝试一起旅行,所以这听起来是一种有趣的做不同事情的方式。 Prince 在 48 小时内给我们打了电话,说实话,我对他的好话简直说不完。他很专业,非常耐心,从来没有让我们觉得我们只是另一个顾客。他花时间解释一切是如何运作的,回答我们的每一个问题,并帮助我们找出最佳的旅行日期和目的地,而不会让我们感到压力。 我们经常旅行,所以找到一个我们还没有去过的目的地并不是最容易的任务。普林斯与我们一起考虑了几种选择,并帮助丹佛实现了目标,尽管我们不得不调整原来的日期。他还帮助我们升级了套餐,同时找到了可能的最佳价值。 我们花了大约 780 美元,买到了四星级酒店两晚、四晚的往返机票,以及我们都想体验的目的地。在我看来,这是一笔出色的交易。 最让我印象深刻的是Prince真诚地关心确保我们对我们的旅行感到满意。如今,良好的客户服务越来越难找到,但他提醒我良好的客户服务应该是什么样子。他对公司来说是一笔巨大的财富,如果我们再预订一次神秘假期——我相信我们会的——我会毫不犹豫地再次邀请 Prince。他让整个体验变得轻松、愉快,这是我们真正期待的。

Mystery Vacations 回复2026-07-23

Dear Scott, Thanks so much for your feedback! 😊 We're thrilled to hear you and your wife had such a positive experience. It’s wonderful that Prince was able to help make your birthday trip special and find a destination you’re both excited about. We'll be sure to share your kind words with him. ✈️🎉 Wishing you both an amazing time in Denver and a very happy birthday to you both! 🎂💙 Warm Regards, Team Mystery Vacations

运气不好还是服务不好?

首先,当您收到神秘假期时,他们会让您留下评论。感觉客户服务代理需要这些才能处理预订,因为他们会在电话上等待。这使得很多评论都显得有些粗略。 其次,我在网站上选择的机场与服务代理允许我选择的起飞机场不一致。我所在的城市没有大型机场。 最后,我的目的地最终让我从我选择的一个机场飞往我选择的另一个可以起飞的机场。所以基本上我是从一个出境目的地飞往另一个出境目的地。 该政策已制定,因此您不能对任何事情提出异议。要添加,您必须购买两张票。 也许我只是运气不好。如果您不喜欢套餐中的任何元素,他们会向您收取额外费用来更改它;比我自己预订还要多。

Mystery Vacations 回复2026-08-02

Dear Douglas, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the review request, airport selection, and the destination assigned to your mystery holiday. We appreciate how disappointing this must have been, particularly when the final itinerary did not align with what you had anticipated. Our Mystery Holiday product operates under specific terms and conditions, including the possibility of departure from any of the selected airports and additional charges for voluntary changes after the package has been confirmed. However, we never want our customers to feel dissatisfied with their experience. We would like the opportunity to review your booking in detail and address the concerns you have raised. Please contact our Support Team at [email protected] with your booking reference, and we will investigate your case thoroughly and do our best to assist you. We value your feedback, as it helps us improve our service, and we hope to have the opportunity to restore your confidence in us. Kind regards, Team Mystery Vacations

美妙的体验

我对这个过程非常满意。沟通非常愉快,他们为我儿子的生日旅行提供了我所希望的一切。我们要去奥兰多!!很棒的客户服务和预订代理 Abhay 非常乐于助人

Mystery Vacations 回复2026-07-22

Dear Katherine, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience and that Abhay was able to make your son’s birthday trip to Orlando special. We truly appreciate your kind words and wish you and your family an amazing trip! Best regards, Team Mystery Vacations

马哈克·古普塔太棒了!

Mystery Vacations 回复2026-07-22

Thank you so much for your wonderful feedback! 😊 We're delighted to hear that Mahak Gupta provided you with such a great experience. We'll be sure to pass along your kind words—they'll mean a lot to her. 💙 We truly appreciate your support and look forward to helping you with your next holiday! Kind regards, Team Mystery Vacations 🌍✈️

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