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Travel & Vacation

Mystery Vacations

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102 reviews

4.4102 reviews
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About Mystery Vacations

Data updated
Website
mysteryvacations.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
73% (8/11)
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About this business

There’s a fresh and exciting way to get away for less. With so much information online about cities, things to see and do and places to eat, there’s not much left to the imagination. So, we set about changing vacation planning through mystery travel. You should be full of excitement at the thought of being allocated one of our 100 destinations flying from 50 US airports, which will be a thrill from start to finish. Sure, it’s not a conventional way to book an escape, but that’s the whole point. Our mystery vacation deals offer incredible value, so you can still have something to look forward to, even if you don’t have a big budget. Whether you want to surprise your partner, arrange a mystery trip with friends or create some intrigue for the whole family, we’ve got you covered. It’s time to be spontaneous.Our experience means we have a dedicated customer support team to help you with any questions or issues that may arise while you’re away. Your travel destination may be a mystery, but you can rest assured we’ll take great care of you from the moment you enter the draw. It’s time to think about vacations differently. There are three mystery travel destination tiers - Gold, Silver and Bronze, that could see you fly to:● Austin or Aruba● Chicago or Cancun● Denver or Dubai● LA or London● Portland or ParisThese are just a small example of the places you could soon be enjoying to the max. Where will you go next?

Written by the business, not verified by us.

Is Mystery Vacations legit?

Mystery Vacations (mysteryvacations.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, attentive, and helpful when organizing travel plans and mystery getaways. Consumers truly appreciate how smooth, professional, and straightforward the entire booking process is from start to finish. Some reviewers were not happy with unexpected extra fees required to modify travel dates or select specific departure airports after booking. A few people also felt rushed and pressured during redemption calls to quickly finalize arrangements and complete reviews on the spot. Others noted difficulties when trying to coordinate schedules or secure preferred options.

Auto-generated from all reviews of this business. For reference only.

What people say

Swagata was fantastic in helping us…

Swagata was fantastic in helping us book.

Reply from Mystery Vacations2026-08-11

Hello Sean, Thank you so much for your kind words! 😊 We’re delighted to hear that Swagata was fantastic in helping you with your booking. We truly appreciate your feedback and are so glad we could make the experience a smooth one. 🙏✨ Warm Regards, Team Mystery Vacations

I had a really good experience with Brajesh

I had a really good experience with Mystery Vacation. Brajesh was very helpful and made sure I got the best discounts available. He answered all my questions and made the whole process easy. I really appreciate his help and would definitely book with them again.

Reply from Mystery Vacations2026-08-11

Hello Tay, Thank you so much, for sharing your wonderful experience! 😊 We’re thrilled to hear that Brajesh was helpful, attentive, and able to secure the best discounts for you. It’s great to know he made the entire process easy and answered all your questions along the way. 🙌✨ We truly appreciate your trust and kind words, and we look forward to helping you again on your next booking! 🌟 Warm Regards, Team Mystery Vacations

Danishka was our rep and it was a breeze

Danishka was our rep and she explained everything well. Gave us our destination and helped me to confirm everything. We are excited for our bronze level trip.

Reply from Mystery Vacations2026-08-11

Hello Tracy, Thank you so much, for your wonderful feedback! 😊 We’re delighted to hear that Danishka explained everything clearly and was there to help you confirm all the details of your trip. ✨ We’re thrilled that you’re excited about your Bronze Level trip, and we hope you have an amazing experience! 🌟✈️ Thank you for choosing Mystery Vacation—we look forward to helping you again in the future! 🙏 Warm Regards, Team Mystery Vacations

I love the idea hate the execution

I love the idea, hate the execution. Saw this on a video and loved the idea and wanted to do this for my fiancés birthday. So I booked it. First off they promise you a call within 72 hours, but for me it took them over 120. More than five days without no call. I even had to message support to see if everything was okay. I finally get the call, and my agents tone didn’t seem right with me, I was reading all the reviews and a lot of the people were saying they had a great agent and was happy for them, etc. I guess I was just expecting a lot more but it’s okay. The location I got wasn’t bad, never been there except on a cruise but that doesn’t really count since it’s only for a couple hours. She tells me the dates though and they were almost a month from the preferred dates I asked for. I’m also in the reserves and the dates landed on days I was required to go to for the military. I tell the agent this and she says she’ll find me something else but not guaranteed. Couple minutes later she finds me dates that are really close to my preferred dates, but at $100 per person for “airfare” keep in mind this cost still doesn’t even come with baggage. I don’t necessarily need baggage because I’m military but for someone that isn’t this that’s crazy. I’m telling my agent that the September dates cannot legally work for me and asked to speak with the manager(I swear I’m not that type of guy) he later basically said the same thing as the other agent, but kinda ruder in a way. Like he wasn’t rude but he was like “did you not see that dates are not guaranteed” etc. I understand it’s not guaranteed but being a month off from what I asked for is genuinely crazy, but then when you tell me “oh but we have these dates that practically work perfectly for you it’s an extra $100 per person” It seems like this is a whole money grab and you could literally do this whole thing yourself for half the cost. Just have AI tell you where you’re going and find you flights & hotel and buy it yourself. Don’t think you’re getting a steal out of this. What genuinely pissed me off is either I can’t go to the vacation and loose my $$$ or pay an extra $200 just to go on the vacation dates I could go to. Both staff members were not considerate whatsoever, this was genuinely supposed to be a birthday surprise for my fiancé, but I could’ve done much better for how much I ended up spending. This is not worth it if you’re paying for your own bags, paying for hotel fees(which it says I’m also paying $34 a night for) and all the extras. I’m going to probably be ending up spending $800-1000 just for a three day vacation here in the states. Absolutely miserable.

I have the best booking experience with Tanishka

I have the best booking experience with Ms. Tanishka. She was very professional, polite, and patient with me. Thank you so much for being a special part of my day

Reply from Mystery Vacations2026-08-09

Dear Shania, Thank you so much for your wonderful feedback! 😊✨ We’re truly delighted to know that you had such a positive booking experience with Tanishka. Your kind words about her professionalism, patience, and polite approach mean a lot to us. We’re grateful that we could be a special part of your day, and we look forward to serving you again in the future. 🌸🙏 Best Regards, Team MV

Wonderful

Wonderful! He was extremely patient and kind! Brajesh

Reply from Mystery Vacations2026-08-08

Dear Amanda, Thank you so much for your wonderful feedback! We’re delighted to hear that Brajesh was extremely patient and kind throughout your experience. We’ll be sure to share your kind words with him. We truly appreciate you choosing us and hope to assist you again on your next getaway! ✈️😊 Kind Regards, Team Mystery Vacations

The booking experience was good

The booking experience was good, they did take a bit longer than the 72 hours advertised but my travel agent Tanishka was very helpful in accommodating for my medical restrictions.

Reply from Mystery Vacations2026-08-09

Dear Maximiliano, Thank you for sharing your feedback! 😊 We’re glad to hear that you had a good booking experience and that Tanishka was so helpful in accommodating your medical restrictions. We also appreciate your patience regarding the processing time and apologize for the delay beyond the advertised 72 hours. Your kind words mean a lot to us, and we’ll be sure to share them with Tanishka! 🌟✈️ Best regards, Team MV

Went smooth Sangam was great

Reply from Mystery Vacations2026-08-09

Dear Brian, Thank you so much for your wonderful feedback! 😊✨ We’re so glad to hear everything went smoothly and that Sangam made your experience a great one! 🌟 We truly appreciate your kind words and look forward to assisting you again. Best regards, Team MV

Best experience I had and Tanishka was…

Best experience I had and Tanishka was so helpful she made this so easy and so exciting

Reply from Mystery Vacations2026-08-09

Dear Jackie, Thank you so much for your wonderful feedback! 😊✨ We’re thrilled to hear that you had such a great experience and that Tanishka was able to make everything feel easy, smooth, and exciting. 🌟 We truly appreciate your support and look forward to welcoming you again! Best regards, Team MV

Thanks for your help

Thanks for your help! Excited for the trip! Worked with Sangam

Reply from Mystery Vacations2026-08-08

Dear Lindsey, Thank you so much! We’re delighted to hear that you’re excited about your trip. It was a pleasure assisting you, and we truly appreciate your kind words. Wishing you an amazing and memorable journey! Warm Regards, Team Mystery Vacations

Tabby was Very helpful with my vacation…

Tabby was Very helpful with my vacation package

Reply from Mystery Vacations2026-08-06

Dear Mark, Thank you so much for your wonderful feedback! 😊✨ We’re delighted to hear that you received helpful support with your vacation package and had a great experience. We truly appreciate your kind words and wish you an amazing trip! 🌴✈️🌟 Best regards, Team MV

Mahak was very helpful and made the…

Mahak was very helpful and made the process easy for me!! 10:10

Reply from Mystery Vacations2026-08-05

Dear Saoirse, Thank you so much for your wonderful review, Saoirse! 😊 We're delighted to hear that Mahak was so helpful and made the booking process easy for you. Your kind words and perfect 10/10 rating mean a great deal to us and will certainly be shared with Mahak. Thank you for choosing Viva Holidays. We wish you a fantastic trip and hope you create wonderful memories! ✈️🌍 Warm Regards, Team Mystery Vacations

Mahak was very helpful with processing…

Mahak was very helpful with processing our vacation plans. She was cheerful and concise!

Reply from Mystery Vacations2026-08-06

Dear Nikki, Thank you for your lovely feedback! 😊✨ We’re so pleased to hear that Mahak was helpful, cheerful, and made the process of arranging your vacation plans smooth and easy. 🌟 Wishing you a fantastic trip filled with amazing experiences and memories! ✈️🌍 Best regards, Team Mystery Vacations

Easy process

Nain eesh assisted me and was very helpful.

Reply from Mystery Vacations2026-08-06

Dear Raquel, Thank you for your kind review! 😊✨ We’re so glad to hear that Naineesh was helpful and made the process easy and enjoyable for you. 🌟 We’ll be sure to share your kind words with him. Wishing you an amazing trip and plenty of wonderful memories! ✈️🌍 Best regards, Team Mystery Vacations

Sangam Was very helpful & friendly

Sangam Was very helpful & friendly. We are looking forward to our trip!

Reply from Mystery Vacations2026-08-06

Dear Alexis, Thank you for your lovely review! 😊✨ We’re delighted to hear that Sangam was helpful and friendly throughout your experience. We’re so pleased that you’re looking forward to your trip and hope you have an amazing time creating wonderful memories. ✈️🌍 Thank you for choosing us, and we wish you a fantastic adventure! 🎉 Best regards, Team Mystery Vacations

Swagata was a great representative

Swagata was a great representative. Very easy to talk to and made the process easy and smooth

Reply from Mystery Vacations2026-08-04

Dear Kenny Hill, Thank you so much for your wonderful 5-star review! We're delighted to hear that Swagata made the booking process easy and smooth for you. It's fantastic to know that she was approachable, easy to talk to, and provided the level of service we strive to deliver to every customer. We'll be sure to share your kind words with Swagata—they'll mean a lot to her. We truly appreciate you taking the time to leave your feedback and look forward to helping you create more memorable travel experiences in the future. Best regards, Team Mystery Vacations

Tanny was awesome but could have booked…

Tanny was awesome but could have booked a trip for cheaper or the same price. Still fun

Reply from Mystery Vacations2026-08-04

Dear Lauryn, Thank you so much for taking the time to share your feedback! 🌟 We're delighted to hear that Tanny provided you with awesome service and helped make your experience a fun one. 😊 We also appreciate your comments regarding the pricing, as feedback like yours helps us continue to improve the value and experience we offer our customers. Thank you once again for choosing Mystery Vacations. We hope to help you plan another fantastic getaway in the future! ✈️🌴 Warm Regards, Team Mystery Vacations

Priya Verma was awesome

Priya Verma was awesome , she made the whole process sooo simple! We were able to even get complimentary breakfast, and an extra night too 😊 I’m super excited and just can’t wait !

Reply from Mystery Vacations2026-08-05

Dear Takiyah, Thank you so much for your fantastic review, Takiyah! 😊 We're delighted to hear that Priya Verma made the entire booking process so simple and enjoyable for you. It's wonderful that she was able to help you secure complimentary breakfast and an extra night to make your holiday even more special! ✨ Your excitement is contagious, and we can't wait for you to enjoy your well-deserved getaway. Thank you for choosing Viva Holidays, and we wish you an unforgettable trip! ✈️🌴 Warm Regards, Team Mystery Vacations

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