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Travel & Vacation

Travel Centre US

64 reviews

4.864 reviews
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About Travel Centre US

Data updated
Website
travelcentre.us
Category
Travel & Vacation
Location
United States · Jersey City
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
50% (1/2)
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Is Travel Centre US legit?

Travel Centre US (travelcentre.us) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Debbie Orogbemi · 1 review · Experienced 2026-07-30 ·

Multiple Destinations holiday to Middle East and Asia

Vince was incredibly helpful and took the time to find the perfect holiday that matched exactly what we wanted and stayed within our budget. My friends booked a similar trip and ended up paying almost double what we paid, so we're really pleased with the value we got. I will definitely use them again. Thank you so much, Vince! Debbie

Reply from Travel Centre US2026-08-04

Hi Debbie, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Vince was able to find the perfect holiday that matched exactly what you were looking for while staying within your budget. It’s fantastic to know that his dedication and attention to your needs resulted in such great value for your trip. We’re especially pleased to hear how happy you are with the price you secured. Providing personalised holidays at exceptional value is exactly what we strive for, and Vince will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us. We truly appreciate your support and are delighted to hear that you’ll be choosing Travel Center again in the future. Warm regards, Team Travel Center

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Cornelia botha · 2 reviews · Verified · Experienced 2026-07-28 ·

payment difficulty

Difficult to pay and know how much you own, otherwise perfect client service

Reply from Travel Centre US2026-07-30

Hi Cornelia, Thank you so much for your valuable feedback! We’re delighted to hear that you were happy with the service you received. We also appreciate your honest comments about the payment process. Feedback like yours helps us identify areas where we can improve, and we’ll certainly take your comments on board as we continue to enhance our customer experience. Thank you for taking the time to share your thoughts with us. We truly appreciate your support and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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mao hua · 2 reviews · Verified · Experienced 2026-07-24 ·

Eric is an excellent staff

We met with Eric online, and he patiently and honestly provided all the information I asked for. We appreciate this kind of service. Molly

Reply from Travel Centre US2026-07-28

Hi Jason, Thank you so much for your kind feedback! We’re delighted to hear that Eric provided such patient, honest, and helpful service during your online consultation. It’s wonderful to know that he took the time to answer all of your questions and gave you the information you needed. We also appreciate Molly’s kind words and are so pleased that you both had a positive experience. Providing friendly, transparent, and reliable service is exactly what we strive for. Eric will be thrilled to hear your appreciation. Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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Paul Lobato · 1 review · Verified · Experienced 2026-07-15 ·

I am very pleased with the follow up…

I am very pleased with the follow up from your company. I have had a very pleasant experience compared to companies. I have worked with in the past.

Reply from Travel Centre US2026-07-17

Hi Paul, Thank you so much for your kind feedback! We’re delighted to hear that you’ve been so pleased with the follow-up from our team and that your experience with Travel Center has been such a positive one. It’s especially rewarding to know that our service has stood out compared to your previous experiences with other companies. Providing attentive, reliable, and ongoing support is exactly what we strive for, and we’re thrilled that this made a difference to your booking experience. Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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Monica Cook · 1 review · Verified · Experienced 2026-07-09 ·

I found my perfect vacation package!!

Mr. William Gray was very knowledgeable and professional and understood about the trip that I wanted. And he was also very kind and explained in detail about the tour package. Most importantly, the price of the tour package was good and valuable! I will make RSVP for my next trip through him again. Thank you, William for all your help! :)

Reply from Travel Centre US2026-07-13

Hi Monica, Thank you so much for your wonderful feedback! We’re delighted to hear that William Gray provided such knowledgeable and professional service while helping you plan your trip. It’s fantastic to know that he took the time to understand exactly what you were looking for, explained the tour package in detail, and helped you find a holiday that offered great value for money. Providing friendly, informative, and personalised service is exactly what we strive for, and William will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us. We truly appreciate your trust in Travel Center and are delighted to hear that you’ll be booking your next trip with William again. Warm regards, Team Travel Centre

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Ada Bray · 1 review · Verified · Experienced 2026-06-30 ·

It was very nice customer service got…

It was very nice customer service got help from them Eric was our representative person very nice thank you.

Reply from Travel Centre US2026-07-06

Hi Ada, Thank you so much for your kind feedback! We’re delighted to hear that you received such good customer service and that Eric was able to help you throughout the process. It’s wonderful to know that Eric provided friendly and helpful support. Delivering excellent customer care and ensuring our customers have a positive experience is exactly what we strive for. Eric will be pleased to hear your kind words and appreciation. Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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Iliana Ramos · 1 review · Verified · Experienced 2026-06-29 ·

It's the first time we travel with this…

It's the first time we travel with this company. Bianca has done a good job, answers our questions on time, and we are looking forward to seeing how good they can be in our experience in Iceland.

Reply from Travel Centre US2026-07-02

Hi Lliana, Thank you so much for your kind feedback! We’re delighted to hear that your first experience with Travel Center has been a positive one so far. It’s wonderful to know that Bianca has been helpful, responsive, and able to answer your questions promptly throughout the booking process. Providing clear communication and reliable support is exactly what we strive for, and Bianca will be pleased to hear your kind words and appreciation. Thank you for placing your trust in us for your trip to Iceland. We’re excited for you and hope your holiday is everything you’re hoping for and more. We truly appreciate your feedback and look forward to hearing about your experience when you return. Warm regards, Team Travel Center

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Jason Beuhler · 1 review · Verified · Experienced 2026-07-01 ·

William did a great job!

Reply from Travel Centre US2026-07-02

Hi Jason, Thank you so much for your feedback! We’re delighted to hear that William did a great job while assisting you. Providing excellent service and ensuring our customers have a positive experience is exactly what we strive for. William will be pleased to hear your kind words and appreciation. Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Center

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Gerundio EllacerJr · 1 review · Verified · Experienced 2026-06-24 ·

William was very helpful & the travel…

William was very helpful & the travel details were complete & easy to understand.

Reply from Travel Centre US2026-06-25

Hi Gerundio, Thank you so much for your kind feedback! We’re very pleased to hear that William was so helpful and that the travel details provided were complete, clear, and easy to understand. We know how important it is to have all the information you need presented in a straightforward way, and we’re delighted that William made the process simple and stress-free for you. William will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Center

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Bev · 1 review · Verified · Experienced 2026-06-21 ·

William did a great job of explaining…

William did a great job of explaining the itinerary and guiding through the payment process

Reply from Travel Centre US2026-06-22

Hi there, Thank you so much for your kind feedback! We’re very pleased to hear that William did such a great job explaining your itinerary and guiding you through the payment process. It’s fantastic to know that he made everything clear and easy to understand. Providing helpful, professional, and supportive service throughout the booking journey is exactly what we strive for. William will be delighted to hear your kind words and appreciation. We truly value your feedback and are pleased that your experience was such a positive one. Thank you for choosing Travel Center, and we look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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Pinky · 1 review · Verified · Experienced 2026-06-16 ·

Best sales representative

Your sales representative is the best, Eric Miles took the time to explain everything to me. Made different itineraries to suit my budget. I highly recommend Eric and also Travel Centre US.

Reply from Travel Centre US2026-06-22

Hi Pinky, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Eric Miles. It’s fantastic to know that Eric took the time to explain everything clearly and worked with you to create different itinerary options that suited your budget. Providing personalised guidance and helping our customers find the perfect trip at the right price is exactly what we strive for. We’re especially pleased that you felt supported throughout the process and that Eric’s dedication and expertise made such a positive impression. Eric will be thrilled to hear your kind words and appreciation. Thank you for your recommendation of both Eric and Travel Centre US—it truly means a great deal to us. We look forward to assisting you again with your future travel plans and helping you create many more wonderful memories. Warm regards, Team Travel Centre

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kerlande Accilien · 2 reviews · Verified · Experienced 2026-06-17 ·

I never travel with travel center…

I never travel with travel center before, this is going to be the first time. I am hoping that I am going to have a good experience, so I can continue to work with you , but so far I’ve been talking with William , he’s very professional and sounds like a very nice person.

Reply from Travel Centre US2026-06-19

Hi Kerlande, Thank you so much for your kind feedback! We’re delighted to hear that your first experience with Travel Center has been a positive one so far. We understand that booking with a new travel company can feel a little uncertain at first, so it’s wonderful to know that William has helped make you feel comfortable and confident throughout the process. His professionalism, friendly approach, and willingness to assist are qualities we value greatly. We truly appreciate you placing your trust in us and are pleased that your experience with William has left such a positive impression. William will be delighted to hear your kind words. We look forward to continuing to support you and hope your upcoming trip exceeds all your expectations. Thank you for choosing Travel Center, and we hope this will be the first of many wonderful journeys with us. Warm regards, Team Travel Center

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Rebecca Chicoine · 1 review · Verified · Experienced 2026-06-08 ·

Very pleased and excited about our upcoming trip.

William Gray was very helpful when he booked our trip. He was easy to get a hold of and he was prompt to answer our questions and quick to respond to our emails.

Reply from Travel Centre US2026-06-16

Hi Rebecca, Thank you so much for your kind feedback! We’re very pleased to hear that William Gray was so helpful while arranging your trip. It’s fantastic to know that he was easy to reach, answered your questions promptly, and responded quickly to your emails. Providing responsive, reliable, and supportive service is exactly what we strive for. William will be delighted to hear your kind words and appreciation. We truly value your feedback and are pleased that your booking experience was such a positive one. We look forward to assisting you again with your future travel plans. Warm regards, Team Travel Center

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Mayra Khalil · 2 reviews · Verified · Experienced 2026-05-22 ·

Eric customer service was superb!

Eric customer service was superb!! From beginning to end. He made sure that all transfers and hotel reservations and airlines were scheduled on time. I loved the experience with Eric.

Reply from Travel Centre US2026-06-10

Hi Mayra, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Eric provided superb customer service from beginning to end. It’s fantastic to know that he ensured all your transfers, hotel reservations, and flights were arranged smoothly and on time, giving you a stress-free travel experience. Providing this level of care, organisation, and attention to detail is exactly what we strive for. Eric will be thrilled to hear your kind words and to know that you loved your experience working with him. Your feedback means a great deal to us. We truly appreciate your support and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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kerlande Accilien · 2 reviews · Verified · Experienced 2026-06-04 ·

Willam is very professional and…

Willam is very professional and nice.after he’s done with your package, he will explain everything to you one by one

Reply from Travel Centre US2026-06-09

Hi Kerlande, Thank you so much for your kind feedback! We’re very pleased to hear that William provided such professional and friendly service. It’s wonderful to know that he took the time to explain every detail of your package clearly and thoroughly, ensuring you felt informed and confident throughout the process. Providing attentive, personalised service is exactly what we strive for. William will be delighted to hear your kind words and appreciation. We truly value your feedback and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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sonia ang · 1 review · Verified · Experienced 2026-05-29 ·

cheaper good attentive service

Reply from Travel Centre US2026-06-01

Hi Sonia, Thank you so much for your kind feedback! We’re very pleased to hear that you were happy with our competitive prices and attentive service. Providing great value along with helpful and reliable customer support is exactly what we strive for, so it’s wonderful to know you had a positive experience with us. We truly appreciate your feedback and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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gogo august · 1 review · Verified · Experienced 2026-05-22 ·

All the pertinent explanations given to…

All the pertinent explanations given to me regarding my future trip was exceptional

Reply from Travel Centre US2026-05-29

Hi Jack, Thank you so much for your kind feedback! We’re very pleased to hear that all the explanations provided regarding your future trip were exceptional. Ensuring our customers feel fully informed, confident, and supported throughout the booking process is exactly what we strive for. We truly appreciate your feedback and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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Gordon Baron Inc. · 1 review · Verified · Experienced 2026-05-12 ·

Willam was amazing

Willam was amazing! He was so patient with all of our requests and changes. He is very professional and prompt. I will be booking future trips with William.

Reply from Travel Centre US2026-05-19

Hi Gordon, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with William. It’s fantastic to know that he was so patient with all your requests and changes while remaining professional and prompt throughout the process. Providing flexible, supportive, and efficient service is exactly what we strive for. William will be thrilled to hear your kind words. We truly appreciate your trust in us and are so pleased to hear that you’ll be booking future trips with him as well. We look forward to assisting you again with many more amazing holidays in the future! Warm regards, Team Travel Centre

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Maria Teresa Webb · 3 reviews · Verified · Experienced 2026-04-28 ·

Paris and Italy tour

William took his time to explan everything to me and was very patient and helpful.

Reply from Travel Centre US2026-05-01

Hi Maria, Thank you so much for your kind feedback! We’re very pleased to hear that William took the time to explain everything clearly and supported you with patience and care. Providing helpful, easy-to-understand guidance is exactly what we aim for, and it’s great to know you had such a positive experience. William will be delighted to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre

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JANET HALL · 2 reviews · Verified · Experienced 2026-04-07 ·

William Gray has great customer…

William Gray has great customer service. He is the BEST! Hope to plan other adventures with your company.

Reply from Travel Centre US2026-04-08

Hi Janet, Thank you so much for your wonderful feedback! We’re very pleased to hear that William Gray provided such great customer service. It’s fantastic to know that you had such a positive experience and that you’re looking forward to planning more adventures with us. William will be absolutely delighted to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans. Warm regards, Team Travel Centre