Travel Centre US (travelcentre.us) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
T
Toni Charles · 1 review · Verified · Experienced 2026-03-04 ·
★★★★★
William Gray was excellent answered all…
William Gray was excellent answered all of my questions. He made the process super easy. I'm looking forward to booking my next trip with Travel Centre US.
Reply from Travel Centre US2026-03-10
Hi Toni,
Thank you so much for your kind feedback! We’re delighted to hear that William Gray was able to answer all your questions and make the booking process so easy.
We’re thrilled that you’re looking forward to your next trip, and we can’t wait to assist you again with your future travel plans!
Warm regards,
Team Travel Centre
This was my first time booking with this company, but William Grey was very helpful and patient with all my concerns.
Reply from Travel Centre US2026-03-10
Hi Wayde,
Thank you for your feedback! We’re delighted to hear that William Gray was helpful and patient with all your questions during your first booking with us.
We truly appreciate your kind words and look forward to assisting you with your future travel plans.
Warm regards,
Team Travel Centre
Amazing job from William in creating the travel package that I wanted. !
Reply from Travel Centre US2026-03-02
Hi Jossie,
Thank you for your fantastic feedback! We’re delighted to hear that William did such a great job in creating the perfect travel package for you.
We look forward to helping you plan your next adventure!
Warm regards,
Team Travel Centre
William is always so helpful!!!!! He’s the best! Will continue to use again!
Reply from Travel Centre US2026-03-02
Hi Rhianna,
Thank you for your fantastic feedback! We’re delighted to hear that William continues to provide such helpful and reliable service.
We look forward to helping you plan many more amazing trips in the future!
Warm regards,
Team Travel Centre
Eric has been great with always communicating with me and answering all my questions. Planning a trip to Iceland in November and I’m so happy and feeling extremely happy with Erik assisting me during this process
Reply from Travel Centre US2026-02-17
Hi Erica,
Thank you for your wonderful comments! We’re so pleased to hear that Eric has been communicative and supportive while planning your Iceland trip in November. It’s fantastic that you’re feeling happy and confident with everything arranged.
We hope you have an incredible adventure!
Warm regards,
Team Travel Centre
William was very easy to work with and stayed in touch throughout the scheduling process. He answered all our questions and gave us a very detailed breakdown of the trip.
Reply from Travel Centre US2026-02-17
Hi Jean,
Thank you for your lovely review! We’re delighted to hear that William was easy to work with, stayed in touch throughout, and provided a detailed breakdown of your trip.
We truly appreciate your feedback and hope you have a wonderful vacation!
Warm regards,
Team Travel Centre
Hi Shivani,
Thank you for your feedback! We’re happy to hear you’ve had a good experience so far with William.
We truly appreciate your feedback and wish you a wonderful holiday.
Warm regards,
Team Travel Centre
My Representative Eric is doing a wonderful job putting together a 70 th birthday vacation
Eric has made this a wonderful experience. And I look forward to working with him in the future.
Reply from Travel Centre US2026-02-01
Hi Cornell,
Thank you for your kind feedback! We’re thrilled to hear that Eric is making your 70th birthday vacation planning such a wonderful experience. It’s great to know you’re looking forward to working with him again in the future.
We truly appreciate you choosing Travel Centre!
Warm regards,
Team Travel Centre
Hi Sasha,
Thank you for your feedback! We’re pleased to hear that Eric is always so helpful and understanding.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Warm regards,
Team Travel Centre
William Gray answered all my questions and help me feel at ease to book my first solo trip abroad to travel May 2026 to Dubai/Singapore/Bali. I am beyond thankful and excited!
Reply from Travel Centre US2026-01-23
Hi Janet,
Thank you for your lovely feedback! We’re delighted to hear that William answered all your questions and helped you feel confident and at ease booking your first solo trip abroad. Your Dubai, Singapore, and Bali adventure sounds incredible.
We truly appreciate your trust and look forward to supporting you every step of the way. Wishing you an unforgettable journey ahead!
Warm regards,
Team Travel Centre
J
Josie Williams · 2 reviews · Experienced 2025-11-11 ·
★★★★★
Iceland Paradise
After we finally straighten out several details the vacation went extremely well. I might add the the bus service in Iceland was a little confusing when switching from bus to bus to get to the correct destination. The Northern Lights made the trip and we really enjoyed them greatly. Overall it was an great and enjoyable trip.
Reply from Travel Centre US2026-01-21
Hi Josie,
Thank you for sharing your experience with us. We’re pleased to hear that, after everything was finalised, your Iceland holiday went extremely well and that seeing the Northern Lights made the trip so memorable. William will be delighted to know his support contributed to your overall experience. We also appreciate your feedback regarding the bus services in Iceland, as it helps us improve the guidance we provide.
We’re glad you had an enjoyable trip and look forward to assisting you again in the future.
Warm regards,
Team Travel Centre
c
customer · 2 reviews · Experienced 2025-11-14 ·
★★★★★
Iceland Vacation trip
Our vacation was planned and was beyond words. Great trip and those northern lights were awesome
Reply from Travel Centre US2026-01-21
Hi Josie,
Thank you for your feedback! We’re delighted to hear your Iceland vacation was such an incredible experience and that the Northern Lights made it truly unforgettable. William will be pleased to know he helped make your trip so special.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Warm regards,
Team Travel Centre
Hi Daisy,
Thank you for your feedback! We’re pleased to hear that William was patient and pleasant to deal with, and that you received good service.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Warm regards,
Team Travel Centre
William is very helpful, prompt and easy to work with
Reply from Travel Centre US2026-01-15
Hi Molly,
Thank you for your feedback. We’re delighted to hear that William was helpful, prompt, and easy to work with.
We truly appreciate you sharing your experience and hope to assist you again on another great journey soon.
Warm regards,
Team Travel Centre
M
Ma · 1 review · Verified · Experienced 2026-01-12 ·
★★★★★
Mr William Gray
Mr William Gray - is an asset to your company.
I am grateful for his assistance in completing my booking for travel to Dubai.
Aside from being very patient, He is very professional and knowledgeable .
Reply from Travel Centre US2026-01-13
Hi Tomoling,
Thank you for sharing your experience! We’re delighted to hear that William was able to assist you with your Dubai travel booking.It’s wonderful to know that his patience, professionalism, and expertise made the process smooth and enjoyable.
We sincerely appreciate your feedback and look forward to helping you with your future travel plans.
Warm regards,
Team Travel Centre
Eric Miles is a great man very respectful and is able to do his work responsibly.
Reply from Travel Centre US2026-01-13
Hi Cecelia,
Thank you for sharing your experience! We’re so pleased to hear that Eric made such a positive impression.It’s wonderful to know that he was respectful and handled everything responsibly.
We truly appreciate your feedback and look forward to assisting you again in the future.
Warm regards,
Team Travel Centre
E
Ellisa D. · 3 reviews · Experienced 2025-11-09 ·
★★★★★
Amazing 40th Birthday Trip
Amazing 40th Birthday Trip. We went to Dubai, Thailand and Bali. Everything was good. 1 hiccup at the hotel in Thailand but the hotel fixed it immediately. All the drivers showed up on time , all the excursions went as planned.
Definitely going to use them again!!
Reply from Travel Centre US2026-01-12
Hi Elissa,
Thank you for sharing your experience! We’re so pleased to hear you had an amazing 40th birthday trip across Dubai, Thailand, and Bali .
It’s great to know everything went smoothly overall and that the small hotel issue was resolved quickly. William will be delighted to hear that his planning helped ensure your transfers and excursions all ran as planned.
We truly appreciate your feedback and look forward to helping you plan your next vacation very soon.
Warm regards,
Team Travel Centre
William Gray arranged my Iceland tour trip. He was attentive and communicative during my holiday experience. I saw the Aurora Borealis on my second try!!! It was amazing!!! ♥️ I’m really impressed on how I was taken care of during my confusion at times. New experiences can do that sometimes but He & his team had patience & made my experience one to remember!!! I’m planning another trip with William Gray again soon !!!
Reply from Travel Centre US2026-01-09
Hi Diane,
Thank you so much for sharing such a heartfelt and memorable review! We’re absolutely delighted to hear that your Iceland trip was one to remember and that you had the incredible experience of seeing the Aurora Borealis .
It’s wonderful to know that William was attentive and communicative throughout your journey, and that his patience and support helped you feel well taken care of along the way.
Thank you for your trust and kind words , we can’t wait to help you plan your next adventure .
Warm regards,
Team Travel Centre
William was great! He was helpful and not pushy. He called and reviewed everything with me and even called a second time when I was having an issue making a payment to personally walk me through it. A+ customer service!
Reply from Travel Centre US2026-01-07
Hi Shamara,
Thank you so much for your fantastic feedback! We’re delighted to hear that William provided such helpful, patient, and pressure free service. Taking the time to review everything with you and personally assist with the payment process is exactly the level of care we aim to deliver. It’s wonderful to know his support made such a positive difference.
We truly appreciate your kind words and look forward to assisting you again with your future travel plans!
Warm regards,
Team Travel Centre
William Gray was great at assisting us and answering all questions as well as responding to messages and phone calls! We got everything arranged - will go on our first trip to Iceland in March with beautiful and affordable excursions all arranged for us! We have never used Travel Centre US before and felt prices were very good and are definitely looking forward to our trip!
Reply from Travel Centre US2026-01-05
Hi Deborah,
Thank you for your wonderful feedback! We’re delighted to hear that William was so helpful and responsive throughout your booking, ensuring everything was arranged smoothly.
It’s great to know you found the pricing competitive and felt confident booking with Travel Centre US for the first time.
We hope you have an incredible first trip to Iceland in March and look forward to assisting you again in the future!
Warm regards,
Team Travel Centre
