使用这项服务很容易预订
使用这项服务很容易预订。在搜索了其他 11 家转运公司后，这家公司的价格最好。现在，我们将在接送后看到整体服务如何，但预订非常方便。
My Transfers 回复2026-08-09
Thank you so much for your kind review! We appreciate your feedback and hope to serve you soon! Kind regards, MyTransfers Team
关于 My Transfers
数据更新- 网站
- mytransfers.com
- 分类
- 旅游度假
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 203 条评价
- 差评回复率
- 89%（40/45 条）
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My Transfers靠谱吗？
My Transfers（mytransfers.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 203 条用户评价，属于旅游度假分类，口碑良好。71% 的评价为 4 星及以上，18% 为 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
用户怎么说
准时抵达并接机……
到达时准时接载我的名字清楚地显示。 准时接机，准时返回。没有麻烦莫大惊小怪。肯定会推荐他们，
My Transfers 回复2026-08-07
Dear Karen, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
非常有礼貌的司机
非常有礼貌的司机。 准时..一定会推荐！
My Transfers 回复2026-08-07
Dear Tricia, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
易于使用且非常专业...
易于使用且非常专业的网站。
My Transfers 回复2026-08-07
Dear Mrs. Lynskey, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
当我打电话给他时，落地时没有司机……
落地时没有司机，当我打电话时，他说另一位司机会到达，但没有电话号码 - 最终 45 分钟后另一位司机到达，他非常好
My Transfers 回复2026-08-08
Dear Barry, We are really sorry to hear this regarding the transfer 2481329 Please be so kind and allows us to investigate the matter and we will get back to you with a reply as soon as possible. Kind regards, MyTransfers Team
这是我第三次预订出租车了…
这是我第三次在接送服务中预订出租车。它总是工作完美，性价比也很好。
My Transfers 回复2026-08-07
Dear Susanne, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
服务非常好而且准时
服务非常好而且准时。我们完全没有问题。当我们第一次找不到司机时，聊天也非常快。但几秒钟就解决了。
My Transfers 回复2026-08-07
Dear Martina, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
不合适的车
一切都及时，但是：不舒服的汽车：10人的汽车（我们是2人），颠簸，缓慢。 与旅行相比（22.07.）是一辆完美的汽车。
My Transfers 回复2026-08-07
Dear Isabel, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
非常容易导航
My Transfers 回复2026-08-07
Dear Savitri, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
很棒的服务。
My Transfers 回复2026-08-08
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you soon! Kind regards, MyTransfers Team
准时接载
司机准时到达。不幸的是，缺少一个加高座椅。司机如预期的帮忙搬运行李。我觉得考虑到车上有 4 个孩子，他的车速有点太快了。但总的来说这是一次很好的经历。 预订号码2446875。
My Transfers 回复2026-08-07
Dear Deniss, we apologies for this situation regarding booking 2446875 Please note that the child seats were requested free of charge and, as stated they are subject to availability. Nevertheless, we are sorry that on this occasion one of the requested seats could not be provided. We will take your feedback into consideration and do our best to ensure that situations like this do not occur again. We also appreciate your positive comments regarding the driver being on time and assisting with your luggage, as well as your feedback regarding the driving speed. Your comments are valuable to us and will be taken into account. Kind regards, MyTransfers Team
非常容易使用
该网站非常容易使用 有很多选择， 第一次使用这家公司，以后会推荐他们。
My Transfers 回复2026-08-06
Dear Mrs. Hilda, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
离开等待被接走将近一个…
大约一周前就离开等待接人了。没有分配司机，包括紧急聊天在内的所有号码都没有回复。我已经给理赔部门发了两次电子邮件。第一次是6天前。他们一定是一个非常忙碌的部门，因为他们还没有回复。这很有意义。 如果他们想排序，请预订号码 2263663。
My Transfers 回复2026-08-06
Dear Katie, We regret that our driver did not show up for the requested booking 2263663 Unfortunately due a mechanical issue driver was not able to arrive on time for the pick up . We are working to ensure situations like this doesnt happen again in the future. Your full refund has already been processed and it should be effective in 10 working days. We apologize for any inconvenience we may have caused you. Kind regards MyTransfers Team
避免！！避免！！避免！！
我正在写这篇评论，内容是关于我预订的马拉加机场和哈恩马托斯之间的往返机场接送服务（参考号 2422803）。 出境接送已按预订完成。然而，2026 年 8 月 2 日，我前往马拉加机场的返程班车未能按照预定的上午 10:30 接机。我在约定的收集点等候，但没有司机到达，我也没有收到来自 MyTransfers 的任何信息。 我立即联系实时聊天，报告我的转账尚未到达。尽管提供了我的预订参考信息，我还是等了 20 多分钟才得到回复。我最终被告知只需向质量部门发送电子邮件即可，而不是调查司机的下落、安排替代车辆或提供任何帮助以帮助我到达机场，我三天前就给质量部门发了电子邮件，但没有收到任何回复。 由于 MyTransfers 未能提供我已付费的服务，我别无选择，只能花 189 英镑安排一辆紧急替代出租车前往马拉加机场，以避免错过航班。 尚未解释为什么预订的接送服务未能到达以及为什么当我联系客户支持时没有提供任何帮助。我有兴趣看看退款和报销额外费用需要多长时间，我不抱希望。
My Transfers 回复2026-08-06
Dear Julie, We regret that our driver did not show up for the requested booking 2422804 Due a mechanical issue driver could not arrive on time. We are working to ensure situations like this doesnt happen again and we apologize for any inconvenience we may have caused you. Your full refund has already been processed and it should be effective in 10 working days. Kind regards MyTransfers Team
旅途中的一个问题
旅途中的一个问题。司机从一个弯道前驶过，一辆公交车和一辆卡车排成一条线，另一边也开来一辆卡车。
My Transfers 回复2026-08-06
Dear Christine, Thank you for sharing your concern with us. We take your feedback very seriously and are working hard to resolve the issue as soon as possible. Please include your reservation number in this section. Our team will be happy to assist you. Kind regards MyTransfers team
我的接送服务不适合航班...
我的转乘服务无法应对航班延误 七月份，我们通过“我的接送服务”预订了从斯德哥尔摩机场到我们酒店的机场接送服务。不幸的是，我们从美国飞往伦敦的航班延误了，导致我们错过了飞往斯德哥尔摩的转机航班。我们的转机航班重新预订了第二天的较晚航班。 按照 My Transfers 的指示，我在得知延误后立即通过 WhatsApp 联系了他们，要求更改接载时间。没有人回应。到达伦敦后，我打电话给他们的客户服务，要求他们更新我们的接送服务以符合我们新的抵达时间。 他们拒绝了，说必须至少提前 24 小时进行更改——尽管我们的延误完全超出了我们的控制范围。他们没有提供任何灵活性，没有替代解决方案，并告诉我们，我们将损失已经支付的近 200 美元。 这种情况可能发生在任何国际旅行的人身上，尤其是乘坐跨大西洋航班的人。他们所需要做的就是为我们的新抵达时间重新安排司机，但他们拒绝了，让我们自己安排从机场出发的交通并支付费用。 缺乏客户服务非常令人失望。如果您的旅行计划有可能因航班延误而打乱，我建议您选择一家愿意在情况超出客户控制范围时与客户合作的转运公司。
My Transfers 回复2026-08-07
Dear Mark, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
公司要避免
公司要避免。我们预订了一辆带儿童座椅的小型货车，应该有人在机场接我们。当我们到达时，没有人在那里。我发送了 WhatsApp 消息，但没有人回复。我打了两次电话，还是没有人来。突然，一个举着写有我名字的牌子的男人出现了，他带着一个女人离开了我们，然后又像他来的那么快就消失了。这位女士解释说，我们将乘坐普通出租车，没有儿童座椅或我们预订的任何服务。她还告诉我们她并不在这家公司工作。我再次打电话给该公司，提醒他们我们已经预订了一辆带儿童座椅的小型货车。该代表告诉我他无能为力，我必须通过他们的网站提交投诉。我还尝试通过实时聊天联系他们，但他们断开了聊天，说他们无能为力。我通过电子邮件向他们发送了投诉，并且已经跟进了五次，但没有收到任何回复或解决方案。不要在这些骗子身上浪费时间。机场不会有人等你，也没有儿童座椅，打了几个电话后他们就直接把你送上了出租车。出租车费为 85 欧元，但收费为 104 欧元。真是个骗局。他们根本没有客户服务。他们是小偷。避开这家公司。
My Transfers 回复2026-08-06
Dear Customer, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
我仍然没有收到任何回复...
自事件发生之日起（2026年7月27日）我仍未收到任何回复。我又向quality-mytransfers 发送了两封电子邮件，但没有收到任何回复。 邮件原文： 我叫何塞·切萨·塞雷纳。我向你们预订了从港口到机场的接送服务（号码 2260471）。接载地点是 Seajets 航站楼，因为我们乘坐的是他们的船“欧洲冠军喷气机 2”。预计抵达时间为 18:55（我们来自纳克索斯岛），接机时间预订为 19:15。船晚到了——特别是19点45分——司机没有等我们。我们要搭乘 22:10 的航班前往机场。我们最终在20点18分打到了出租车，我们有可能无法准时起飞。这将是我们第四次向您预订。前三个都很顺利，但这一次，当与提供商交谈时，得到的答复很简单：“没有解决方案；你会损失金钱。”您会明白这不是我们期望的解决方案。坦白说，我们对这项服务感到失望。感谢您对此事的关注。我刚刚与您的代理人（support.mytransfers.com 的 Daniela López）交谈过，她告诉我，我可以针对未提供的服务申请退款。 感谢您的帮助。
My Transfers 回复2026-08-06
Dear José, unfortunately the booking 2260471 was considered as no show and can not be refunded. Our driver was assigned as per your booking's information and waited more than the waiting time guaranteed (15 min) on spot. Unfortunately the delay of the ship at 19:45 (30 minutes late) was outside the waiting time period and driver could not keep waiting any longer. As our policies states we cant accept changes/cancellations inside the 24 hs of pick up time and driver despite his efforts due availibity reasons could not reschedule the service, so the booking was honoured as booked. We thank you for your understanding Kind regards, Daiana
服务好
服务很好，让我随时了解情况，车辆质量也不错，但迟到了大约 20 分钟，这给当天带来了一些压力
My Transfers 回复2026-08-06
Dear Greek, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! We will be working to ensure that situations like these do not happen again in the future. We will also investigate this to verify what happened with the driver and ensure to take the appropriate measures to avoid such situations. Kind regards MyTransfers Team
预订顺利，价格优惠
还没有乘坐我们的车，但是预订过程非常完美，而且价格非常合理！
My Transfers 回复2026-08-05
Thank you so much for your kind review! We appreciate your feedback and hope to serve you soon! Kind regards, MyTransfers Team