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Travel & Vacation

My Transfers

203 reviews

4.0203 reviews
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About My Transfers

Data updated
Website
mytransfers.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
89% (40/45)
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Is My Transfers legit?

My Transfers (mytransfers.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 71% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.

What people say

J
Jeandra · 5 reviews · Experienced 2026-08-09 ·

Easy and cheap!

Very easy to book a taxi for transfer between the airport and hotel! The prices were also lower than on the Uber or Bolt app.

A
Andy · 30 reviews · Verified · Experienced 2026-07-31 ·

We paid for a private transfer but…

We paid for a private transfer but we're made to share a minibus to our accommodation - no at all happy. Would have complained but I accidentally left my phone in the minibus and eventually the driver answered it and brought it back to me. How can I complain now?

A
Anna · 1 review · Experienced 2026-08-01 ·

Do not book through this company

Do not book through this company i have filed 3 complaint emails and had zero response, i booked a return transfer on the pick up the driver left us waiting for 40 mins and then dropped us a 30 min walk away with 7 cases and 5 very grumpy and tried kids on the way back we had to find alternative transfer costing us double as the company wouldn’t confirm pick up address or even confirm timings for pick up, with the issues on the way out and a flight to catch we could not risk another late pick up. complained and requested a full refund for return as we had to sort somthing else and they will not reply to emails! not with the risk of your travelling with children. Book elsewhere

Reply from My Transfers2026-08-09

We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide.  To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team

L
Lois Hingle · 5 reviews · Experienced 2026-08-01 ·

Great Service

I booked through Ryanair transfers online, it took minutes and was a good price in comparison to others I had looked at. We had a return transfer from Verona Villafranca airport to Castel D’Azzano in Italy and both there and back were amazing. The drivers were friendly and polite, the vehicles in excellent condition and the process smooth. Both Stefano on our arrival and Volodymyr on our return were amazing.

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

Great service.

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

G
Gina · 1 review · Verified · Experienced 2026-08-01 ·

Incorrect and broken car seats used

For both my transfers an inappropriate car seat was used. I tried to submit a complaint but no one got back to me

Reply from My Transfers2026-08-09

We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team

E
Enrique Cuevas · 6 reviews · Experienced 2026-08-08 ·

Perfect ride and very nice driver

Driver on time ar the airport. Big and clean van. Zhivomir speaking english and acting as a guide was amazing. My first contact with Bulgaria was just perfect Bravo 👍

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

T
Thomas Schnelker · 1 review · Verified · Experienced 2026-07-30 ·

Excellent choice …

There are plenty of similar service providers to choose from, but mytransfers stand out for a variety of reasons: the cleanliness and standard of their vehicles, the professional demeanor, reliability and punctuality of their drivers. A full five stars well deserved, and we'd definitely use mytransfers again. This is a personal, non-AI-created, and not-paid-for statement.

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

F
Fred van den Burg · 5 reviews · Verified · Experienced 2026-07-29 ·

The driver was perfect on time and…

The driver was perfect on time and send messages to inform us about his status. He also drove the taxi smooth trough de busy traffic. For my next holliday I will be booking Mytransfers again.

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

M
Michelle Lenahan · 8 reviews · Experienced 2026-08-01 ·

Absolutely diabolical service

Absolutely diabolical service. Book through Ryanair partner website for a minibus airport return. Booked and paid for an 11 seater with 2 children seats. An 8 seater arrived with no child seats. We had to pay €194 for an additional taxi to bring our group to the venue. Spent our whole week being sent between Ryanair, Car Trawler and My Transfer about whose fault it was. Still no proper answer and am still fighting for my refund. I’ve been told to ring phone numbers that were incorrect/emergency only. Told to what’s app another number, then told to do an online chat through a link to lodge my complaint/ get a refund. An absolute shambles of a system, and pure and utter confusion for customers about who to contact if there an issue. Will never use again.

L
Lisa Salas · 4 reviews · Verified · Experienced 2026-08-02 ·

It was so great to have someone meet us…

It was so great to have someone meet us at the airport with big happy smile and air conditioned car! Our trip was a 2.5 hour long drive and it was very pleasant. Worth every penny to us!

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

Very friendly .. enjoyed the ride very much

Our driver was very nice... enjoyed the ride very much... highly recommend

R
Ray · 3 reviews · Verified · Experienced 2026-08-02 ·

Great service

Great service provider, on time and very friendly driver.

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

G
Gary Bennett · 14 reviews · Verified · Experienced 2026-08-01 ·

On time and friendly drivers

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

M
Mr F · 10 reviews · Verified · Experienced 2026-08-02 ·

Excellent service

Excellent service. Very professional, courteous and punctual. Will certainly use again and highly recommended.

G
Gail Frost · 14 reviews · Verified · Experienced 2026-08-02 ·

The driver didn’t turn up when we…

The driver didn’t turn up when we arrived! I emailed you a week ago and I still haven’t had a reply! It cost me an additional €100 for a taxi!!

v
vijay Kudari · 6 reviews · Experienced 2026-08-08 ·

Simple to book and pay

Simple to book and pay, great prices out of everywhere I looked at

Reply from My Transfers2026-08-08

Thank you so much for your kind review!  We appreciate your feedback and hope to serve you  soon! Kind regards, MyTransfers Team

C
CHERIE BYRNE · 8 reviews · Verified · Experienced 2026-08-01 ·

Excellent service too and from Benidorm…

Excellent service too and from Benidorm will definitely use this company again. No complaints.

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

l
lorraine hussain · 7 reviews · Verified · Experienced 2026-07-25 ·

All round great service !

Reply from My Transfers2026-08-09

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers.  We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

J
Jerome McNerney · 1 review · Experienced 2026-08-08 ·

Ease of navigating the website to make…

Ease of navigating the website to make our reservation.

Reply from My Transfers2026-08-09

Thank you so much for your kind review!  We appreciate your feedback and hope to serve you  soon! Kind regards, MyTransfers Team