Trust Medical

Hi Angel, Really appreciate you sharing this! Glad we could help fix things quickly and make it easy for you. Thank you for trusting Trust Medical 💙

Hi Melissa, Appreciate you sharing this! Glad we could get that taken care of quickly and make the update when you needed it. Thank you for trusting Trust Medical 💙

Hi Keziah, Really appreciate you sharing this! Glad to hear everything felt quick and trustworthy. If there’s anything we could’ve done to make your experience even better, we’d love to hear it. Thank you for trusting Trust Medical 💙

Hi Eleinow, Thank you for sharing this! Glad to hear the process felt smooth overall and that our team was able to stick with you and get everything resolved. Thank you for trusting Trust Medical 💙

Hi Isaac, Thank you for your feedback. We’re sorry to hear that you were not happy with the outcome of your evaluation. We understand how frustrating this situation can feel. Our process includes an evaluation by a licensed provider, and all decisions are made based on established medical guidelines and legal requirements for documentation. Because of this, we’re not able to guarantee approvals or completed paperwork in every case. In some cases, additional medical documentation may be required before a provider can move forward. While we understand this may not be the outcome you were hoping for, we’re not able to proceed unless those requirements are met. That said, we recognize that your expectations around the process may not have been fully clear upfront, and we take that seriously. We’ve provided a full refund as a result, and we’ll use this as a learning opportunity to improve how we communicate requirements before appointments. We would also really like the opportunity to connect with you directly and better understand your experience. If you’re open to it, please feel free to reach out to us so we can assist further. We do appreciate you giving us a try, and we’re here if there’s anything more we can do.

Hi Patricia, This truly means a lot to us. We’re really glad we could be there for you during such a stressful time and help you get through it. Thank you for trusting us and for sharing your experience. Thank you for trusting Trust Medical 💙

Hi Samuel, Really appreciate you sharing this! Glad to hear everything has been smooth and that our team has been there for you when you needed it. Thank you for trusting Trust Medical 💙

Hi Jaime This means a lot to hear. We’re really glad we could help support you when you needed it. Thanks for sharing your experience!| Thank you for trusting Trust Medical 💙

Hi, Appreciate you sharing this! Glad we could help get that sorted out quickly for you. Thank you for trusting Trust Medical 💙

Hi, We really appreciate you sharing this. We know how stressful things can get when bills start stacking up, so it means a lot that we could make things easier for you when you needed it. It’s also great to hear everything went smoothly with your workplace, that’s exactly the kind of experience we aim for. Thank you for trusting Trust Medical 💙

Hi Liam, Thank you for sharing your feedback. We’re really sorry to hear about your experience, and we understand how serious this situation must feel. We’ve reviewed your case and want to assure you that we stand behind the legitimacy of the documentation we provide. This is something we take very seriously, and we are able to verify any note issued directly with institutions if needed. We’ve made multiple attempts to reach out to better understand what happened and to support you, but we haven’t heard back. We would genuinely appreciate the opportunity to connect and help clarify this situation, especially given the impact you described. Please feel free to contact us directly at [email protected] so we can assist you and work toward a resolution.

Hi Skye, We really appreciate you sharing this! We’re glad to hear you had a great experience and that our team was able to assist you in such a timely and polite way. It means a lot to us that you’d recommend us. Thank you for trusting Trust Medical 💙

Hi, Thank you for your feedback. We’re really sorry to hear about your experience, as this is not the level of service we aim to provide. We’ve taken this seriously and have thoroughly reviewed our system, but we have not been able to locate a matching case based on the details provided. We always want to ensure every customer is taken care of, and we would never ignore calls or withhold a refund where one is due. It’s possible there may be a mix-up or missing information, and we’d really appreciate the opportunity to look into this further for you. Please reach out to us directly at [email protected] with any additional details so we can identify your case and make this right as quickly as possible. We’re here to help and genuinely want to resolve this for you.