NACAMS

Hi Hilary, We completely understand your frustration. Nobody likes an unexpected charge, and we’re very sorry for the confusion and disappointment this has caused. We want to make this right as quickly as possible. I will have our team reach out to you. We’ll pull up your receipt, investigate what happened, and get this sorted out for you right away. Best, Myriah

Hi Madalena, Thank you for reaching out and sharing your feedback. We're sorry for the inconvenience caused by the address field remaining empty after you submitted your new details. We've escalated this issue to our web development team so we can resolve the bug and improve profile visibility, including usernames, moving forward. We want to make sure your new address was logged correctly in our system. Please contact us at 800-964-0158 so our team can verify your details for you.

We are truly sorry for the delay in getting back to you and for the trouble you’ve had accessing the member portal. We understand how frustrating this experience has been and want to resolve it immediately if you are still having trouble. If you haven't already, please contact our support team directly at 1 (800) 964-0158 so we can verify your account details and restore your portal access right away.

We are truly sorry for the delay in responding to your review and for the trouble you’ve experienced logging in. Accessing your renewed documents is time-sensitive, and we regret the inconvenience this waiting period has caused. We want to fix this for you right away. If you haven't already, please contact our support team at 1 (800) 964-0158 so we can manually reset your access and ensure you receive your documents without further delay.