Yeah
Yeah! You!!
About NACAMS
Data updated- Website
- nacams.org
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 67% (4/6)
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About this business
The National Association of Complementary and Alternative Medicines (NACAMS) is a national association that serves health, wellness, and beauty professionals by offering comprehensive liability insurance and practice support.Our dedication to the industry stems from our long-standing view that these professionals are true leaders in health and wellness. We developed a fully comprehensive liability insurance program, tailored specifically to their needs, in order to serve the larger wellness industry and its vital role in human health.
Written by the business, not verified by us.Is NACAMS legit?
NACAMS (nacams.org) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the simple online application and fast renewal process, noting that securing coverage and printing certificates takes only a few minutes. People also appreciate the exceptionally helpful and professional customer service representatives who efficiently answer questions and provide clear guidance during renewals. Policyholders feel secure knowing they are protected while teaching their classes and running their businesses. However, some reviewers were not happy with certain aspects of the platform and customer support experiences. A few consumers mentioned recurring difficulties with website logins and occasional unpleasant interactions with staff members when asking questions.
Auto-generated from all reviews of this business. For reference only.What people say
Pure excellence
Pure excellence, thank you NACAM!
I’m Happy!
Howard was very kind and answered the phone promptly. I love your rates and your ability to give me wonderful service. Thanks, Linda R
Excellent Customer Service
Howard was an amazing customer service rep. He was able to answer all my questions and provide great suggestions/feedback regarding the new policy.
Easy to renew
Very easy
Very easy! Thank you!
Overcharged
I was told I would be charged a certain amount and was charged more. Not impressed
Reply from NACAMS2026-08-06
Hi Hilary, We completely understand your frustration. Nobody likes an unexpected charge, and we’re very sorry for the confusion and disappointment this has caused. We want to make this right as quickly as possible. I will have our team reach out to you. We’ll pull up your receipt, investigate what happened, and get this sorted out for you right away. Best, Myriah
She was sweet and kept clear…
She was sweet and kept clear vomunications ;)
Emailed reminders of renewal date along…
Emailed reminders of renewal date along with a postcard reminder.
Completely easy to renew whether the…
Completely easy to renew whether the policy has expired or not! Great service.
agent was so helpful
Improve account holder's site
Account holder's site could be improved. Please show current address so that I can confirm that you have my new address. The address location is always empty even after submitting my new address. Please show the account holder's profile which should include username.
Reply from NACAMS2026-07-31
Hi Madalena, Thank you for reaching out and sharing your feedback. We're sorry for the inconvenience caused by the address field remaining empty after you submitted your new details. We've escalated this issue to our web development team so we can resolve the bug and improve profile visibility, including usernames, moving forward. We want to make sure your new address was logged correctly in our system. Please contact us at 800-964-0158 so our team can verify your details for you.
Very helpful and courteous
Very helpful and courteous. Also succinct conversation which is helpful as well.
Good response from customer support.
Reply from NACAMS2026-07-31
We are truly sorry for the delay in getting back to you and for the trouble you’ve had accessing the member portal. We understand how frustrating this experience has been and want to resolve it immediately if you are still having trouble. If you haven't already, please contact our support team directly at 1 (800) 964-0158 so we can verify your account details and restore your portal access right away.
Can't log in to site to see documents I…
Can't log in to site to see documents I renewed. Password reset doesn't work either.
Reply from NACAMS2026-07-31
We are truly sorry for the delay in responding to your review and for the trouble you’ve experienced logging in. Accessing your renewed documents is time-sensitive, and we regret the inconvenience this waiting period has caused. We want to fix this for you right away. If you haven't already, please contact our support team at 1 (800) 964-0158 so we can manually reset your access and ensure you receive your documents without further delay.
I was able to get insurance quickly and…
I was able to get insurance quickly and easily. Keep up the great work!
Your website was very user-friendly and…
Your website was very user-friendly and easy to navigate. I especially appreciated receiving a reminder well before my insurance expired, which gave me plenty of time to renew it without any problems. The entire process was smooth and very helpful. Thank you for the excellent service!
Accessible
Accessible, affordable and takes a minute to renew.
Simple and amazing!
This is a new world for me, so I really appreciated the simplicity of signing up!!
Customer service was great and…
Customer service was great and knowledgeable.
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