bolt agency (www.boltinsurance.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Molly was knowledgeable and patient while helping me understand the options available. She helped me choose coverage that brought peace of mind and I believe will save me money in the long run. I will recommend Bolt to my family and friends.
thx to Lauren for the great job she did with me
Very professional, wasn't pushy gave me time to complete paperwork. Answer all my questions he also had great customer service during the process. Thank you 😊
She was patient and very knowledgeable about the policies. She answered all my questions and gave me time to discuss it over with my spouse.
She was so professional and kind. Made everything simple for me, had me off the phone in no time it was such a relief having her customer service. A+++
Wonderful agent!!! Explained everything very clearly and deserves a raise!!!
Very helpful! Went through multiple carriers to find us the best deal.
Sally Garcia was knowledgeable, trustworthy, professional and responsive. She added coverage i requested. I also got a 20% discount for agreeing to use a telemetric device in my vehicle, that will be sent to me free of charge. It was all seamless and transparent. It is a great experience to work with her.
Katie Evans was very informative and gave me all the info upfront before I made my decision.
Jennifer H. was professional and a delight to work with. She respected my time and worked to solve my issue quickly and effectively.
Sally Arlette Garcia was a pleasure to work with throughout the process. She was responsive, professional, and took the time to answer my many questions while working with the underwriter to make sure we had the coverage we needed. She kept me informed every step of the way, followed through on every request, and made what could have been a complicated process much easier than I expected. I truly appreciated her professionalism and excellent customer service. I wouldn't hesitate to work with Sally and Bolt Agency again.
Nikki (Inieka N.) located in the South/Central States, was just amazing. I called with questions, unclarity, and not really sure I was going to purchase insurance today. BUT, with Nikki's help and dedication, along with all the knowledge she carries, she was able to find me insurance at the BEST quote for my needs. Yep, I signed up and purchased before ending the call. Nikki was just a pleasure to work with and ever so friendly. I highly recommend using Bolt as your agency and even better if you reach Nikki as your agent. Thank you!!!
Chris Stapleton has great customer service and will provide very detailed answers for any questions! Awesome experience!
The agency Nina who assisted me was the very best ever. Made things easy and understandable; she was knowledgeable, professional and attentive to helping me attain the best coverage.
He was very helpful and very kind. He was also really fast and got back to me really quick. I would recommend him to anyone!
Patrick was very good communicator and answered throughly all my questions and was very kind and respectful all the time! He is top tier agent! Not something we can say for all agents on the market nowadays totally recommend him! We did go with a different insurance company but only because their price was a lot lower than our quote with bolt!
Chris is very thorough with his job. He searched for the best insurance for me effortlessly, wasted zero time and he even made sure to follow up with me consistently to remind me if I forgot anything. Once he found the right policy for me, the payment process and all that was also seamless. 10/10 customer service experience, unlike any other customer service interaction I have had. Usually they keep me waiting, but this was just exceptionally smooth.
⭐⭐⭐⭐⭐ Excellent customer service! She was friendly, knowledgeable, and made the entire car insurance process quick and easy. She answered all of my questions and helped me find the coverage that was right for me. I highly recommend them to anyone looking for great service and peace of mind.
I have had insurance agents calling me from everywhere during my home buying process, but Katie Evans stood out from the rest. From the very beginning, she was incredibly responsive, transparent, and genuinely took the time to answer all of my questions without ever making me feel pressured. Buying a home can be stressful, but Katie gave me the most peace of mind throughout the entire insurance process. She is accommodating, knowledgeable, and quick to respond whenever I needed her. It was clear that she truly cared about helping me find the right coverage, not just making a sale. If you're looking for an insurance agent who is professional, honest, and goes above and beyond for her clients, I highly recommend Katie Evans. She made what could have been an overwhelming experience feel simple and reassuring. Thank you, Katie, for doing such an incredible job!
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