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Nations Photo Lab

62 条评价

4.862 条评价
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关于 Nations Photo Lab

数据更新
网站
nationsphotolab.com
分类
媒体与出版
所在地
United States · Cockeysville
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(2/2 条)
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Nations Photo Lab靠谱吗?

Nations Photo Lab(nationsphotolab.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于媒体与出版分类,口碑优秀。好评高度一致,97% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

L
Lisa · 写过 13 条评价 · 体验于 2026-06-12 ·

优秀的客户服务!

我在错误地订购了错误尺寸的印刷品后收到的帮助非常容易找到。 通过聊天,我很快就与现场代理取得了联系,然后我得到的回复不仅亲切,而且迅速。我强烈推荐这家公司!

Nations Photo Lab 回复2026-06-15

Hi Lisa, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!

D
Denise Friske · 写过 3 条评价 · 体验于 2026-06-12 ·

我对我的照片订单有疑问

我对我的照片订单有疑问。我的问题得到了解答,一切都得到了解决。我对客户服务非常满意。

Nations Photo Lab 回复2026-06-15

Hi Denise, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!

M
Mary · 写过 7 条评价 · 体验于 2026-06-12 ·

布兰登只是拥有它

布兰登立即接受了该问题的责任并有效解决了问题。 虽然这听起来相对简单,但我们与其他在线供应商的经验并不总是一样,他们试图将我们转交给送货公司或质疑我们如何收到包裹或......

Nations Photo Lab 回复2026-06-15

Hi Mary, Thank you for the four stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Brandon Moore!

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Lana · 写过 1 条评价 · 体验于 2026-06-03 ·

我与来自 Nations 的 David Cress 一起工作过……

当我作为新客户登录时遇到问题(“密码无效”错误消息)时,我与 Nations Photo Lab 的 David Cress 合作。 他非常及时并让技术团队纠正了问题。 当我有其他问题时,他非常耐心且以客户为导向,非常详细地解释了事情。 我想说他是我在公司见过的最好的客户服务人员。 我尝试了他们的照片打印服务,将其与我多年来使用的照片打印服务进行比较,Nations Photo Lab 的照片更清晰、锐利。

Nations Photo Lab 回复2026-06-15

Hi Lana, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!

F
Fox Rivers · 写过 2 条评价 · 体验于 2026-06-11 ·

快速响应、全面回复……

快速的回复和全面的答复完全回答了我的问题。 非常专业。

Nations Photo Lab 回复2026-06-12

Hi Fox, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!

B
Bonnie Hasman · 写过 2 条评价 · 体验于 2026-06-11 ·

我是一个成绩不好的前辈...

我是一名大四学生,不太擅长浏览某些网站。 艾莉森对我非常友善和耐心。 我想她花了一个小时才帮助我,但她做到了。 艾莉森是一位令人印象深刻的客户服务人员。 谢谢艾莉森

Nations Photo Lab 回复2026-06-12

Hi Bonnie, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Alison Bittner!

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Laurence Hoffmann · 写过 1 条评价 · 体验于 2026-06-02 ·

超出预期

超出预期。他们真正意味着满意的保证。 在我们错误地订购了错误类型的相框印刷品后,艾莉森耐心地解释了哪种更合适,并将所有详细信息放入电子邮件中,其中包括可以支付全部更换费用的优惠券代码。 优质的服务!

Nations Photo Lab 回复2026-06-12

Hi Laurence, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Alison Bittner!

C
Consumer · 写过 3 条评价 · 体验于 2026-06-10 ·

塔拉·史密斯值得加薪

塔拉·史密斯值得加薪。她向我询问了一份她认为不太合适的订单,并将她的担忧邮寄给了我。她是100%正确的。这充分说明了她对顾客的关心。到目前为止,我已经制作了 7 幅画布照片,全部都比预期的要好。

Nations Photo Lab 回复2026-06-12

Hi Consumer, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!

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Ashley Joy Jensen · 写过 1 条评价 · 体验于 2026-06-08 ·

大卫很棒

大卫太棒了!他很快就帮助了我,尽管我认为这可能是我的错误,但他通过更正照片并将其添加到我的购物车并给我一个重新订购的优惠券代码来帮助纠正它。太棒了!

Nations Photo Lab 回复2026-06-12

Hi Ashley, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!

P
Pat · 写过 2 条评价 · 体验于 2026-06-08 ·

订购问题已解决

由于下订单时出错,我最近联系了 Nations。艾丽卡和她的团队迅速做出回应并解决了我的问题。这不是第一次,我已经联系过其他问题并且对他们的答复非常满意。我的印刷品质量非常好!

Nations Photo Lab 回复2026-06-11

Hi Pat, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Erica Waters!

T
TM · 写过 2 条评价 · 体验于 2026-06-10 ·

艾莉森很专业

艾莉森很专业、有礼貌、有礼貌。她对我的问题表现出兴趣,并希望确保我的问题得到解决。

Nations Photo Lab 回复2026-06-12

Hi TM, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Alison Bittner!

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Lucas Maia · 写过 2 条评价 · 体验于 2026-06-08 ·

Ricky很快解决了我的问题!

Nations Photo Lab 回复2026-06-10

Hi Lucas, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Ricky Der!

D
Dana Pope · 写过 2 条评价 · 体验于 2026-06-09 ·

非常有帮助和高效

快速,有礼貌,乐于助人。

Nations Photo Lab 回复2026-06-10

Hi Dana, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!

C
Clark Young · 写过 2 条评价 · 体验于 2026-06-08 ·

娜塔莉和她的团队做得很好!

Nations Photo Lab 回复2026-06-09

Hi Clark, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!

J
Julie E. · 写过 1 条评价 · 体验于 2026-06-08 ·

一流的客户服务和精美的印刷品

我从 NPL 订购了几张印刷品;大多数都很漂亮,颜色鲜艳、正确。我遇到了一个交货问题(包裹到达时已损坏)和一个照片灯光问题……这两个电话都得到了以解决方案为导向、乐于助人且友好的客户服务代表的答复,他们很快就提供了解决方案。我使用过多种打印服务,无论是体验还是打印质量,这都是迄今为止最好的。

Nations Photo Lab 回复2026-06-09

Hi Julie, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!

D
Danielle D · 写过 1 条评价 · 体验于 2026-06-08 ·

乐于助人的客户服务

艾丽卡(Erica)找到了解决我的问题的方法,并一直提供帮助。我觉得她真的很关心我的问题得到解决,而不是简单地跳过一些事情以继续下一个“电话”。

Nations Photo Lab 回复2026-06-09

Hi Danielle, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Erica Waters!

E
Edgar Tumbaga · 写过 2 条评价 · 体验于 2026-06-03 ·

我订购了珍珠、亚麻纹理印花,但未收到

我为客户订购了珍珠、亚麻纹理印花。 我没有收到我的包裹! 按照NPL的指示,我检查了邮箱,边院子,边围着栅栏,不好意思,问了我的邻居! 我按照指示等了几天,然后报告了丢失的包裹。 我从 NPL 收到的回复是同样的指示,要检查房产周围、栅栏、大门、邮箱,并询问我的邻居! 还嘱咐我再等几天!!! 我收到的不满意、不可接受的答复,给了调查一个差评。 我收到了 Soojin 的后续短信。 Soojin 接受了我不满意的情况,了解我的处境以及我对客户截止日期的压力和担忧! Soojin 重新订购了我的珍珠、亚麻纹理印花。 目前,我还没有收到我的作品。 虽然我没有在最后期限前满足客户的要求,但我仍然需要感谢 Soojin 的努力。

Nations Photo Lab 回复2026-06-09

Hi Edgar, Thank you for taking the time to share your experience and for recognizing Soojin's efforts to assist you. We sincerely apologize for the frustration and inconvenience caused by your missing package, especially given the impact on your client's deadlines. We understand how important it is to receive your order when expected, and we recognize that repeating the same troubleshooting steps after you had already completed them added to your frustration. While we are disappointed that your original order did not arrive as planned, we appreciate the opportunity Soojin had to step in, listen to your concerns, and work toward a resolution. Your feedback helps us identify opportunities to improve both our processes and our communication during situations like this. Most importantly, we understand that this experience affected commitments you had made to your own clients, and we do not take that lightly. Thank you for your patience, your honesty, and for taking the time to acknowledge the support you received. We remain committed to delivering the level of service and quality you expect from us.

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Ann Ayres · 写过 1 条评价 · 体验于 2026-06-05 ·

娜塔莉非常有帮助

娜塔莉在整理我的订单方面非常有帮助。 很高兴能够与她确认细节,以确保一切都准备好进行处理。 我喜欢 Nations,Natalee 将服务和质量提升到了一个新的水平。

Nations Photo Lab 回复2026-06-08

Hi Ann, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!

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Michelle · 写过 3 条评价 · 体验于 2026-06-08 ·

秀珍太棒了!

与秀珍合作非常愉快。她在所有计费步骤中都保持联系,并让我知道我们何时获得免税批准。

Nations Photo Lab 回复2026-06-08

Hi Michelle, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Soojin Kim!

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Walt Durling · 写过 2 条评价 · 体验于 2026-06-08 ·

客户服务非常好

Nations Photo 的艾莉森向我保证,我提供错误帐单地址的错误不会影响我的订单。 她还建议我删除帐户中不正确的帐单地址。

Nations Photo Lab 回复2026-06-09

Hi Walt, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Alison Bittner!