We’re very sorry to hear about your experience and apologize for the inconvenience. We did respond to your email and have already processed your refund under our money-back guarantee. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or card provider.
– Natural Rems Team
We’re sorry to hear about your concerns. We do provide customer support via email at [email protected], and we have already responded to your email and canceled your subscription per your request.
We’d also like to clarify that subscriptions are completely optional. On the product page, customers can choose either a one-time purchase option or a subscription option before checkout. The one-time purchase is offered at a higher price, while the subscription option includes a discounted rate.
If you need any further assistance, please email us at [email protected] and we’ll be happy to help.
– Natural Rems Team
Thanks for sharing! We’re so glad to hear our gummies have become a valuable part of your husband’s wellness routine. We appreciate your continued support and look forward to being part of his journey.
– Natural Rems Team
Thanks for sharing! We’re thrilled to hear you noticed the benefits right from the start. We appreciate you being part of the Natural Rems family.
– Natural Rems Team
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David E Mays · 写过 3 条评价 · 体验于 2026-05-28 ·
★★★★★
好东西。
Naturalrems 回复2026-06-22
Thanks for sharing! We’re glad to hear you’re enjoying our products. We appreciate your support!
– Natural Rems Team
Thanks for sharing! We’re glad to hear you’re feeling better, your knees are improving, and that you’re experiencing more clarity and strength. We truly appreciate the important work you do as a first responder and are honored to be part of your wellness journey.
– Natural Rems Team
We’re very sorry for the frustration and inconvenience this caused. Upon review, the two subscriptions were created under two different email addresses, which is why we were initially unable to locate the second account.
No worries — everything has now been resolved, both subscriptions have been canceled, and your refund has already been processed. Please allow a few business days for the amount to reflect in your account depending on your bank.
– Natural Rems Team
We’re very sorry for the inconvenience and understand your frustration. Unfortunately, we were unable to locate any order under the name and email address provided, which is why there was a delay in assisting you. Please email us again at [email protected] with your order number or any alternate email addresses that may have been used so we can further assist you.
– Natural Rems Team
Thanks for sharing! We’re glad to hear you’re making steady progress and giving your body the time it needs. Wellness is a journey, and we’re happy to be part of yours.
– Natural Rems Team
We’re very sorry to hear about your experience and understand your frustration. We sincerely apologize for the delay in response. No worries — your refund request under our 90-day money-back guarantee has already been processed. Please allow a few business days for the amount to reflect in your account depending on your bank.
We appreciate your feedback and will continue working to improve our support experience moving forward.
– Natural Rems Team
T
Tyrell · 写过 3 条评价 · 体验于 2026-05-05 ·
★★★★★
我收到了两个错误的订单,但没有一个…
我收到了两份错误的订单,但客服人员没有回复。
Naturalrems 回复2026-05-15
We apologize for the confusion. The gummies you received are the same formula and contain the same ingredients and benefits as the Joint Comfort & Mobility Gummies. Only the label/name may differ at this time.
– Natural Rems Team
Thanks for sharing! We’re so happy to hear our Sea Moss Gummies are helping your husband feel better and stay more active. We truly appreciate the recommendations and support!
– Natural Rems Team
We’re very sorry for the frustration and inconvenience. Upon review, the shipping address entered at checkout was unfortunately incorrect, which prevented the order from being delivered properly.
Please email us at [email protected] so we can further assist you with your order and account concerns.
– Natural Rems Team
We’re very sorry for the inconvenience and understand your frustration. Your emails were filtered into our spam folder, which caused the delay in response. We also apologize for the missing complimentary freebies. Due to high demand, the joint relief cream is currently out of stock, but no worries — it will be sent out as soon as we have it available again.
Please note that the joint relief cream was a complimentary freebie and was not charged separately on your order.
– Natural Rems Team
We’re very sorry to hear about your experience and understand your frustration. Please email us at [email protected] with the email address associated with your account so we can review your account, cancel any active subscription you may have, and process your refund request as quickly as possible.
– Natural Rems Team
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Nick Page-Chatton · 写过 3 条评价 · 体验于 2026-05-02 ·
★★★★★
我被 SeaMoss 软糖迷住了
我被 SeaMoss 软糖迷住了!味道鲜美,富含多种营养成分。我的妻子和儿子也爱他们🙏
Naturalrems 回复2026-05-25
Thanks for sharing! We’re thrilled to hear you and your family are loving our Sea Moss Gummies and enjoying the taste and benefits. We appreciate your support!
– Natural Rems Team
c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-04-24 ·
★★★★★
成本太高了!
Naturalrems 回复2026-05-10
We understand your concern and appreciate your feedback. We work hard to provide high-quality ingredients and products that support overall wellness.
– Natural Rems Team
We’re very sorry for the confusion and understand your concern. We’d like to clarify that on the product page, there is an option to select either a one-time purchase or a subscription before checkout.
If you need any assistance with your account or charges, please email us at [email protected] and we’ll be happy to help.
– Natural Rems Team
We apologize for the delay in delivery and understand how frustrating that can be. We’re glad to hear your order has now arrived and appreciate your patience.
– Natural Rems Team