For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

Naturalrems

105 reviews

3.4105 reviews
Write a review

About Naturalrems

Data updated
Website
naturalrems.com
Category
Beauty & Well-being
Location
United States · Manalapan
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
97% (38/39)
Do you own Naturalrems? Claim this profile for free and start replying to reviews.

Is Naturalrems legit?

Naturalrems (naturalrems.com) has a 3.4 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 34% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-11.

What people say

H
Hector Quiroga · 3 reviews · Experienced 2026-07-31 ·

I use these supplements every month

I use these supplements every month! Great way to make sure your body is receiving what it needs!

J
Jen · 5 reviews · Experienced 2026-07-28 ·

Reduced knee pain

The sea moss and Shilajit mushroom gummies both seemed to give me an allergic reaction. I really hate that I couldn’t keep taking them because I did notice significantly less knee pain while taking them. It took over two months to get the Shilajit mushroom gummies. I had to reach out multiple times, but they did issue a full refund.

Reply from Naturalrems2026-08-01

We're very sorry to hear about your experience and sincerely apologize for the inconvenience. Your free return label has already been sent to your email so you can return the unused products for a refund. We aim to respond to all emails within 24 hours; however, during periods of unusually high email volume, some responses may take longer than expected. We appreciate your patience and understanding. – Natural Rems Team

S
Stewart McAdoo · 1 review · Experienced 2026-07-06 ·

I saw this ad on Facebook and ordered…

I saw this ad on Facebook and ordered it from there (BIG MISTAKE)! I got no invoice number or confirmation email. The funds were taken out of my account though. Then I get this text from "Ann" stating about checking out the product of which I responded and got a message saying "configure my number's SMS URL". I was given an email address and made my complaint to which there was NO response. I was scammed out of my money...this is NOT good business and I'm very upset!

Reply from Naturalrems2026-07-31

We're very sorry to hear about your experience and understand your frustration. We did respond to your emails, but it appears that your email provider, Hotmail, blocked our replies, preventing them from reaching your inbox. Your order confirmation, order number, and shipping updates were also sent to the email address provided at checkout. According to the tracking information, your order was successfully delivered today. If you're unable to locate any of our emails, please check your spam or junk folder, or feel free to reach out to us from an alternate email address so we can assist you further. – Natural Rems Team

K
Kerri · 2 reviews · Experienced 2026-07-21 ·

Recurring Subscription

I am among the Group..I ordered, You're company sent me another order. You don't return Emails.I DONT WANT anymore!!! If you don't cancel my subscription I'll notify my CC company not to pay!

Reply from Naturalrems2026-07-31

We're very sorry for the frustration this caused. We have already responded to your emails, so please check your inbox, as well as your spam and promotions folders, as our replies may have been filtered there. No worries—your subscription has already been canceled, so you won't receive any future recurring orders. For future purchases, if you don't wish to subscribe, you can always select the one-time purchase option on the product page instead of the discounted subscription option. – Natural Rems Team

B
Barbara Love · 1 review · Experienced 2026-06-26 ·

NO BETTER THAN A SCAMMER

It leaves a lot to be desired, to say the least. I placed an order on a sale/promotion for $20.00. Was charged on my credit card the $20.00, but also was charged $44.00 for another order I didn’t make and NEVER received. As soon as I saw the double order I texted to cancel everything. I have emailed this company four to five times if not more and received absolutely no response, and they conveniently have no public telephone number. If I could rate them less than one star I would. I would call them a scammer. Barbara Love P.S. One or two days ago I did receive a full refund. If I take the time to review a business either negative or positive I will also take the time to add to my post when the business makes good in the end. So thank you Naturalrems.

Reply from Naturalrems2026-07-31

We’re very sorry for the confusion and frustration this caused. We’ve already responded to your emails, so please double-check your inbox, as well as your spam or promotions folder, in case our replies were filtered. We’d also like to clarify that we do not place orders on behalf of customers. In this case, an after-sale offer was accepted during checkout. Your original purchase was $33.99, and the $20 offer was an additional item, not a replacement price for your original order. No worries — your refund has already been processed and should reflect in your account within a few business days, depending on your bank or card provider. – Natural Rems Team

S
Sharon Evans Rodrigo · 2 reviews · Experienced 2026-07-25 ·

“Disappointed New Customer” - I’ve just received my order today and…

I’ve just received my order today and after taking one gummy, I realized it was too sweet. This prompted me to quickly read the ingredients. I’m so disappointed that it contains “sugar.” Now, I have to figure out how to return these three jars. If someone can advise how to return for a full refund, please advise. (I’m diabetic and trying to limit sugar intake).

Reply from Naturalrems2026-07-27

We’re very sorry to hear that the product wasn’t the right fit for you. No worries — we’ve already processed your refund under our money-back guarantee, and there’s no need to return the jars. Please allow a few business days for the refund to reflect in your account, depending on your bank. – Natural Rems Team

A
Anita · 8 reviews · Experienced 2026-06-16 ·

NaturalRems

NaturalRems, is a Great product it has really helped me with my Blood pressure. It has a lot of good healthy benefits for you. It has Black seed oil and more. Love it! Thanks Natural Rems!💜💜

Reply from Naturalrems2026-07-27

Thanks for sharing! We’re so happy to hear you’re enjoying our products and experiencing such positive benefits. We truly appreciate your support and are grateful to be part of your wellness journey! 💜 – Natural Rems Team

P
Pallavi · 1 review · Experienced 2026-07-15 ·

I got a email saying my order will be…

I got a email saying my order will be shipped but I did not remember that it was a subscription so I emailed back saying please cancel and don’t ship it. I didn’t get any response so I emailed atleast 7-9 times since the 15th and I still don’t have any response. It did not work for me so want to send this order back and cannot contact them even though I am emailing everyday with my order number and asking for the process to return.

Reply from Naturalrems2026-07-24

We’re very sorry for the inconvenience and apologize for the frustration this has caused. We’ve responded to your emails, but unfortunately your msn.com email domain has been blocking our replies. No worries — we’ve resent our email with your subscription cancellation confirmation and the free return label for your refund request. Kindly let us know if you still don’t receive it, and we’ll be happy to assist further. – Natural Rems Team

G
Gail Willett Mooney · 1 review · Experienced 2026-06-01 ·

I’ve been using Natural Rems Sea Moss…

I’ve been using Natural Rems Sea Moss Gummies for a few months now, and I’m very pleased with the results. I’ve noticed consistent benefits, including improved blood pressure results and overall wellness.... See more

Reply from Naturalrems2026-07-24

Thanks for sharing! We’re thrilled to hear you’ve been enjoying our Sea Moss Gummies and have noticed improvements in your overall wellness. We truly appreciate your support and are grateful to be part of your daily routine. – Natural Rems Team

A
Alphonso Anthony · 2 reviews · Experienced 2026-07-15 ·

Natural Rem made me a believer.

I have to admit at first I was a little skeptical, but I started to notice a difference and right now. This is my six month and I feel really good and I will continue to use natural rem. They definitely got my vote and it really helps me.

Reply from Naturalrems2026-07-24

Thanks for sharing! We’re so glad you gave our products a chance and that you’ve noticed such a positive difference. It’s wonderful to hear you’re feeling great after six months, and we truly appreciate your continued trust and support! – Natural Rems Team

Y
Yolanda Buchanan · 3 reviews · Experienced 2026-07-10 ·

Love the product

Love the product. I've taken collagen ( bovine and type 2 chicken collagen) for about 3 years now. It helped, but the difference Im feeling taking sea moss is so much better. I stopped taking the collagen. I dont need it anymore. The energy and focus I have now is a big plus. I would recommend it to everyone.

Reply from Naturalrems2026-07-11

Thanks for sharing! We’re thrilled to hear our Sea Moss Gummies have made such a positive difference for you. It’s great to know you’re enjoying the added energy, focus, and overall wellness. We truly appreciate your recommendation! – Natural Rems Team

D
Debbie McDonald · 1 review · Experienced 2026-07-05 ·

I never signed up for a second order…

I never signed up for a second order and they billed my bank at a higher amount then the first order. I never agreed to a second order. there was no phone number on the debt card transaction. Very bad customer service I dont want this second order and because there is no working phone number I have to go to my bank and get another debt card issued so they dont do this again. VERY UNPROFESSIONAL and underhanded.

Reply from Naturalrems2026-07-11

Hey there, Thank you for reaching out. We’d like to clarify that, upon reviewing your account, we see that you ordered our Sea Moss gummies with a subscription and a 15% discount in June, rather than selecting the one-time purchase option before adding the item to your cart. This is why an order was processed under your account this month. We understand this may not have been your intention. Rest assured, your subscription has now been canceled, and you will not be charged moving forward. While we couldn’t cancel your July shipment since it has already been processed, there’s no need to worry. Once your order arrives, you have two easy options if you prefer not to keep it: Refuse delivery – The package will be returned to us automatically, and we’ll process your refund once the return process starts. Return it yourself – If you’ve already received the package and it remains sealed and unopened, let us know, and we’ll provide you with a free return label. Please let us know how you'd like to proceed, and we'll be happy to assist you further.

A
A Repeat Customer · 9 reviews · Experienced 2026-07-05 ·

IS NATURAL REMS LEGIT, OR ARE THEY RUNNING A SCAM? I'm m not sure what type of business this…

I'm not sure what type of business this place is running but it's not right! Try to show support and customers get treated like we don't matter. I have made several attempts to contact this company due to an order that I was charged for but did not place. The website will not allow me to "manage subscription". Every time I send an email, I don't get a response. I am very disappointed. The customer service seems non existent. But they have no problem running your credit card or debit card to get paid. I am requesting a full refund. In ready other reviews, others have experienced the same problem as me. It makes me wonder if this company is actually legit or is it running some sort of scam?

Reply from Naturalrems2026-07-11

We’re very sorry to hear about your experience and understand your frustration. We sincerely apologize for the inconvenience. Please provide the email address associated with your account so we can double-check your case and investigate what happened. Rest assured, we’ll do everything we can to resolve this for you as quickly as possible. You can also reach us directly at [email protected], and we’ll be happy to assist you further. – Natural Rems Team

E
Eva Meteye · 3 reviews · Experienced 2026-06-06 ·

No Customer Service Response

I ordered this product in May, I received the product and saw no results. I did not choose "subscription" to my knowledge but received a second bottle in June. I have tried for 1 month to contact Natualrems though their email, contact via web page and tried to cancel my subscription from their page. I get error messages on "manage my subscription", and on every contact I receive NO response. I've asked for a full refund due to their 90 day guarantee, NO response. Are they a legitimate company? If you can't get a response, don't receive a requested refund, can't manage your unwanted subscription and their website has errors, I'd have to question their legitimacy due to the lack of refund and lack of responses to customers.

Reply from Naturalrems2026-07-06

We’re very sorry to hear about your experience and understand your frustration. We did respond to all of your emails, but unfortunately our replies were not successfully delivered due to your email filtering/security settings or a full inbox. We’d also like to clarify that the subscription option was selected during checkout, which is reflected by the discounted subscription price of $33.99 rather than the $39.99 one-time purchase price. Per your request, your subscription was canceled over a month ago. Your refund under our 90-day money-back guarantee has already been processed. However, we were unable to process a refund for your most recent shipment because a chargeback had already been submitted through your bank for that order. – Natural Rems Team

A
Alexandria Braxton · 2 reviews · Verified · Experienced 2026-04-24 ·

I broke out from the product

Reply from Naturalrems2026-06-29

We’re very sorry to hear that you experienced this reaction. Please email us at [email protected] so we can assist you with your refund under our money-back guarantee as quickly as possible. – Natural Rems Team

D
David Perkins · 1 review · Experienced 2026-06-28 ·

Horrible customer service.

I did not intend to sign up for recurring shipments until I could tell if the Sea Moss Gummies were helping me . I was billed for my second shipment and I attempted to cancel any future orders I got the run around . Further during my text thread with the AI agent once i indicated that I wanted to speak with a human agent on the I was advised there would be a $5.00 charge . I refused to pay . I am extremely disappointed in their customer service! You should not have to go through all of this to cancel future orders!

Reply from Naturalrems2026-06-29

We’re very sorry for the frustration and inconvenience. Unfortunately, your email did not reach us at [email protected]. For your convenience, we’ve already canceled your subscription. Please email us at [email protected] so we can send you a free return label and process your refund as soon as we receive your return. – Natural Rems Team

S
Sharon Blount · 1 review · Experienced 2026-06-12 ·

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY. I ordered from this company and was advised by my doctor not to take the product. The company tried to say I signed up for a recurring product, yet I did not. Additionally, I had not received the product. so I cancelled it. The company sent me a message stating that I could refuse to accept once delivered or they would send me a free return label. I have sent them 4 messages requesting the free return label to get my money back. yet no one has responded. Please. stay away from this company. I wish I could rate them with a 0, instead of a 1 star. TOTAL SCAM!! BEWARE!!

Reply from Naturalrems2026-06-29

We’re very sorry for the frustration and inconvenience. We did send your free return label, and we recommend checking your spam or promotions folder in case it was filtered there. For your convenience, we’ve already resent the return label to make sure you receive it. Please kindly check your inbox. – Natural Rems Team

J
Jordan · 1 review · Experienced 2025-09-12 ·

I love these gummies

I love these gummies! Shipping is quick, like two days. These helped me have a speedy recovery after having unexpected surgery on my knee due to septic arthritis. I was up and moving just two weeks post op!

Reply from Naturalrems2026-06-29

Thanks for sharing! We’re so glad to hear you’re loving our gummies and that they’ve been a great part of your recovery journey. Wishing you continued healing and wellness! – Natural Rems Team

S
Sue · 5 reviews · Experienced 2026-06-25 ·

ineffective and poor customer service

I had bought the Sea Moss Gummies but they really didn't make much of a difference. But the real reason for the bad review is their customer service. You can only communicate through email and they never responded to mine. The website is hit or miss if you can get into it. I finally had to have my credit card company dispute the wrongly sent second bottle. Eventually, after numerous attempts, I was successful getting in to cancel my subscription .

Reply from Naturalrems2026-06-29

We’re very sorry to hear about your experience. We did respond to your emails, so please check your spam or promotions folder in case our response was filtered there. No worries, rest assured we’re here to help and are committed to resolving any concerns you may have. – Natural Rems Team

T
Tunaking · 4 reviews · Experienced 2026-06-20 ·

Spam Folder Excuse!

I’ve read a lot of your reviews now. I noticed that you use the excuse that the email about the Order must have gone to the spam folder. And most of the negative reviews you say that your email must’ve gone to the spam folder. Well, here’s an idea why don’t you check the spam folder or your promotion folder? You are a very shady company and I’m glad I read your reviews.

Reply from Naturalrems2026-06-22

We apologize for any frustration this may have caused. We do aim to respond to all emails within 24 hours; however, during periods of unusually high email volume, some messages can unfortunately become buried and experience delays. We understand the importance of timely communication and are continuously working to improve our response times and support experience. – Natural Rems Team