Naturalrems (naturalrems.com) has a 3.4 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 34% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-11.
This is wonderful I got my sister and niece's taking this they love it as well
Thanks for sharing! We’re so happy to hear you, your sister, and your nieces are all loving our products. We truly appreciate your support! – Natural Rems Team
I ordered goods early January 26. This is end April 26. Written to them so many times but no positive or hardly any response. There approach is not professional nor do they care about their customers. I have already paid the full amount. I requested for a refund or deliver the goods but not responding .
We’re very sorry for the delay and understand your frustration. There was a carrier delay and error that affected your shipment. No worries — your refund has already been processed. Please note it may take a few business days for the amount to reflect in your account, depending on your bank. If you need any further assistance, please email us at [email protected] and we’ll be happy to help. – Natural Rems Team
This company has great products, however, the response from their customer service department is substandard.I initially had an issue getting a return postage label, and now it's the refund. I return the product which was sent via autoship, which I didn't want any longer. It's been 3 week no refund or response form the customer service,
We’re very sorry for the delay and understand your frustration. Your email was filtered into our spam, which caused the lack of response. We also needed to verify the condition of the returned item first, and your refund has now been processed. Please note it may take a few business days for the amount to reflect in your account, depending on your bank. If you need anything further, please email us at [email protected] and we’ll be happy to assist. – Natural Rems Team
Order #375347 was placed on April 3rd. I received part of my order on April 9th; however, as of April 19th, there are still items missing. I have attempted to contact your team at least 4 times via email and through their website, but I have not received any response. While I have been enjoying the product I did receive, the lack of communication and customer support is extremely concerning. A great product with poor customer service does not make me want to continue to support this business. IF most email is going to spam, then another form of contact should be available for customers. At this point, I am requesting immediate attention to this matter. Please provide an update on the status of my missing items and ensure they are shipped as soon as possible. If the remaining items cannot be fulfilled promptly, I am requesting a full refund for those items.
We’re very sorry for the inconvenience and completely understand your frustration. Your emails were filtered into our spam, which caused the delay in response, and we sincerely apologize for this. No worries — your remaining items are currently en route and should be delivered shortly. If you need any further assistance, please email us at [email protected] and we’ll be happy to help. – Natural Rems Team
I recently purchased seamoss gummies and a joint relief gel from Natural REMs, and unfortunately my experience has been very disappointing. After taking the gummies, I began experiencing headaches, which made them unusable for me. I also tried the joint relief gel as directed, but it did not provide any noticeable relief for my pain. Because of these issues, I reached out to the company within their advertised 30-day trial period to request a full refund. However, I have not received any response to my messages. I have sent multiple emails and made several phone calls, but customer service has been extremely poor and unresponsive. This was my first time ordering from this company, and based on this experience, I will not be returning. Also , it does not seem like the company is honoring its refund policy as advertised, which is very concerning. I would advise others to proceed with caution when purchasing from this company.
We’re very sorry to hear about your experience and understand your concern. Your emails were filtered into our spam folder, which caused the delay in response, and we sincerely apologize for this. No worries — our 90-day money-back guarantee covers your situation, and we’ve already processed your refund request. Please allow a few business days for the amount to reflect in your account depending on your bank. If you need any further assistance, please email us at [email protected] and we’ll be happy to help. – Natural Rems Team
I have Ordered 3 month supply twice now... I am not suggesting this gummie is magic.... however.... I do know this... the use of these gummies and a good diet/exercise.... it's almost like a cheat code.... I'll be back again and again foe sure!
I am extremely frustrated with this experience. I never received my package, and the so-called “proof of delivery” is completely inaccurate. The photo shown on the Parsel tracking website is not my apartment complex—I don’t even have a mail room that looks like that. On top of that, I have sent multiple follow-up emails on April 6th, 7th, 8th, and 13th, and have received absolutely no response. This level of customer service is unacceptable, especially after spending over $70. At this point, I feel ignored and misled. I would have preferred to resolve this without leaving a negative review, but the lack of communication and accountability has left me no choice.
We’re very sorry to hear about your experience and completely understand your frustration. It appears your emails were unfortunately filtered into our spam folder, which caused the delay in response. We sincerely apologize for this. We’ve now located your case and are reviewing it so we can resolve this for you as quickly as possible. – Natural Rems Team
Natural REMs you always come through for me with natural products you provide
I have tried other companies sea moss and they are only giving the consumers between 120mg to 300mg. And natural rems gives you what your body needs and that 6,000mg . I can tell a difference from taking natural rems and other products. I would encourage other people to take natural rems sea moss.
It works, energy, stamina and alertness are a few of the things I noticed after taking it also noticed my stomach kinda more flat than before
Sea Moss Gummies Magic in a Gummy? Not So Much. Apparently these gummies are supposed to transform your life. Mine just transformed my money into… nothing. Superpowers Sold Separately. Took these every day. Still waiting for superpowers, energy, or even a hint of wellness. Spoiler: none came. Deliciously Useless! They taste fine, I guess… but so does sugar. At least sugar doesn’t promise results it can’t deliver. Total waste of money!
We’re sorry to hear the product didn’t meet your expectations. Results can vary from person to person, and we understand your frustration. Please email us at [email protected] so we can review your experience and assist you further. – Natural Rems Team
A solid product I have used for a while and has made a significant difference , in a good way
This companies customer service is terrible. If you email them about a refund they ignore you. I have been requesting a refund for a month and a half now, sent numerous emails and still get no response. They don’t have a customer service number because they know it is easier to ignore customers. I highly doubt not recommend this company to nobody mainly because of the customer service.
We’re very sorry for the delay and understand your frustration. We needed to confirm the return had arrived and was in proper condition before processing the refund, which has now been completed. Please note it may take a few business days for the amount to reflect in your account, depending on your bank. If you need any further assistance, please email us at [email protected] and we’ll be happy to help. – Natural Rems Team
I love the product but the ordering and shipping process is horrible. There is no customer service number. I would love to set up auto ship but that doesn’t work on the site. I paid for an order 2 weeks ago and it still has not shipped.
Customer service is awful! The product I order was to satisfaction. However, I had the order on auto-ship that I eventually I cancelled. They kindly told me that they would send me a return label, and never did! I’ve emailed customer service at least 5 times to no avail, since they don’t have a phone number. I say again the products are good, they customer service gets an F.
We’re very sorry to hear about your experience and understand how frustrating this must have been. It’s possible our previous email with the return label wasn’t delivered properly. We’ve now resent your free return label, and you should receive it shortly. If you still don’t see it, please check your spam or promotions folder, or email us again at [email protected] so we can make sure everything is taken care of for you. – Natural Rems Team
Don’t purchase anything from this company, I have not received my complete order. I have submitted several emails requesting an explanation why I haven’t received the rest of my order.
We’re very sorry for the inconvenience and understand your frustration. Part of your order was delayed due to stock availability, but it has now shipped and should be delivered within the next few days. If you need any further assistance, please email us at [email protected] and we’ll be happy to help. – Natural Rems Team
They do not honor their refund policy and they set you up on subscription without your consent. They took money out my account and sent me another order. I tried emailing them, I tried cancelling the subscription, their website don't allow you to. It gives you error messages. I finally got an email that said they would cancel it and the another one saying someone would reach out about the refund, but never did. I have emailed them four times and still no response. I had a bad reaction from this stuff and cannot take it .
We’re very sorry to hear about your experience and understand your concern. We’ve reviewed your account and can confirm that your order has already been refunded. Please note that it may take a few business days for the funds to reflect in your account depending on your bank. If you have any further questions, please email us at [email protected] and we’ll be happy to assist you. – Natural Rems Team
105 reviews matching