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Beauty & Well-being

Naturalrems

105 reviews

3.4105 reviews
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About Naturalrems

Data updated
Website
naturalrems.com
Category
Beauty & Well-being
Location
United States · Manalapan
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
97% (38/39)
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Is Naturalrems legit?

Naturalrems (naturalrems.com) has a 3.4 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 34% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-11.

What people say

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Rogenia Bonds · 5 reviews · Experienced 2026-06-18 ·

Horrible customer service

Horrible customer service. Product gave upset stomach. I emailed customer service 5 times with no response. Attempted to cancel subscription with no success. Next thing I know another jar is being sent and my account charged.

Reply from Naturalrems2026-06-22

We’re very sorry to hear about your experience and apologize for the inconvenience. We did respond to your email and have already processed your refund under our money-back guarantee. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or card provider. – Natural Rems Team

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Leighton Clarke · 1 review · Experienced 2026-06-15 ·

BE ADVISE OR BE WARN THIS COMPANY HAS…

BE ADVISE OR BE WARN THIS COMPANY HAS NO CUSTOMER SERVICE ,THERE IS NO CONTACT NUMBER FOR YOU TO SPEAK TO ANYONE ,ALSO DO NOT APPLY YOUR CREDIT OR DEBIT CARD INFORMATION TO THIS SITE IT WILL BE CHARGE WITHOUT YOUR KNOWLEDGE FOR A PRODUCT YOU DIDN'T PURCHASE ,ONLY BECAUSE YOU MAY HAVE MADE A PURCHASE ONCE TO TRY THERE PRODUCT ,THEY SAVE YOUR BANK INFORMATION AND THEN USE YOU AS A CASH COW

Reply from Naturalrems2026-06-22

We’re sorry to hear about your concerns. We do provide customer support via email at [email protected], and we have already responded to your email and canceled your subscription per your request. We’d also like to clarify that subscriptions are completely optional. On the product page, customers can choose either a one-time purchase option or a subscription option before checkout. The one-time purchase is offered at a higher price, while the subscription option includes a discounted rate. If you need any further assistance, please email us at [email protected] and we’ll be happy to help. – Natural Rems Team

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Elizabeth Martins · 1 review · Experienced 2026-06-14 ·

My husband has been taking these for 6…

My husband has been taking these for 6 months and it was the first supplement he started with since then he has incorporated other supplements. I think this improved he system we will keep ordering.

Reply from Naturalrems2026-06-22

Thanks for sharing! We’re so glad to hear our gummies have become a valuable part of your husband’s wellness routine. We appreciate your continued support and look forward to being part of his journey. – Natural Rems Team

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Ivan Kerry Hayden · 3 reviews · Verified · Experienced 2025-10-20 ·

Its A Good product. Worth the money.

I could feel it working from the first time.

Reply from Naturalrems2026-06-22

Thanks for sharing! We’re thrilled to hear you noticed the benefits right from the start. We appreciate you being part of the Natural Rems family. – Natural Rems Team

D
David E Mays · 3 reviews · Experienced 2026-05-28 ·

Good stuff.

Reply from Naturalrems2026-06-22

Thanks for sharing! We’re glad to hear you’re enjoying our products. We appreciate your support! – Natural Rems Team

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Ernest Mcmillon Jr · 1 review · Experienced 2026-05-27 ·

I am on my 3rd jar ,I feeling better…

I am on my 3rd jar ,I feeling better and my knees are responding well also, my overall performance at work is better with more clarity and strength as a first Responder is imperative that I be on my best performance.

Reply from Naturalrems2026-06-22

Thanks for sharing! We’re glad to hear you’re feeling better, your knees are improving, and that you’re experiencing more clarity and strength. We truly appreciate the important work you do as a first responder and are honored to be part of your wellness journey. – Natural Rems Team

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Sylvester Phillips · 2 reviews · Experienced 2026-05-21 ·

Great product my overall experience is…

Great product my overall experience is great

Reply from Naturalrems2026-05-27

Thank you for your support! – Natural Rems Team

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LaVeda Johnson · 1 review · Experienced 2026-04-13 ·

I would give them zero stars if I…

I would give them zero stars if I could. I didn’t realize I had signed up for 2 subscriptions. I thought I chose 1 time order because I wanted to try before committing. Once I realized the error, I sent an email to cancel one and was told they only saw the 1 subscription ( I used 2 different payment methods). After repeated emails and calls to a number that rings and disconnects I had to cancel the card for one of the payments to stop the charges. Bad business practices to not be able to speak with a rep so I requested to cancel the remaining subscription (didn’t want to cancel the card). Was lied to and told it was canceled but yet again charges were deducted from my account. I will never buy anything else from this company. Buyers beware!!!!!!

Reply from Naturalrems2026-05-25

We’re very sorry for the frustration and inconvenience this caused. Upon review, the two subscriptions were created under two different email addresses, which is why we were initially unable to locate the second account. No worries — everything has now been resolved, both subscriptions have been canceled, and your refund has already been processed. Please allow a few business days for the amount to reflect in your account depending on your bank. – Natural Rems Team

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Nikita Eastman · 1 review · Experienced 2026-05-17 ·

It is such an inconvenience that this…

It is such an inconvenience that this company does not have a direct phone number to reach customer service. I have been trying to make contact via email regarding a refund, it has now been almost a week, and still no reply. Not satisfied with their service at all.

Reply from Naturalrems2026-05-25

We’re very sorry for the inconvenience and understand your frustration. Unfortunately, we were unable to locate any order under the name and email address provided, which is why there was a delay in assisting you. Please email us again at [email protected] with your order number or any alternate email addresses that may have been used so we can further assist you. – Natural Rems Team

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SAUNDRA FERRELL · 13 reviews · Verified · Experienced 2025-10-03 ·

Excellent product

My use is a project in progress. I knew it would take a while for my body to start getting healthier. Lots of operations. But coming along with time.

Reply from Naturalrems2026-05-25

Thanks for sharing! We’re glad to hear you’re making steady progress and giving your body the time it needs. Wellness is a journey, and we’re happy to be part of yours. – Natural Rems Team

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Deborah · 3 reviews · Experienced 2026-05-16 ·

Money Back Guarantee

I have been taking for about 3 months. I even doubled up last 6 weeks to see if helped. It has done nothing for my body. I have sent emails 5/9, 5/12, and sent message on website 5/14 or 15 for a refund per their '90 DAY MONEY BACK GUARANTEE'. They ignore you when you want refund. No one has responded to my emails or message. Very unprofessional for a business to ghost their customers. I did notice in most of their responses they CLAIM emails went to spam. Hard to believe that many are going to spam when they are most likely same email address that customer service sends junk to 20 times. Also I sent a previous message on website to stop subscription and they responded to it right away. So what is excuse for not responding to my message on website for refund from '90 day money back guarantee? I will pass the word for BUYER BEWARE if they can not respect and honor their commitment to '90 day money back guarantee'.

Reply from Naturalrems2026-05-25

We’re very sorry to hear about your experience and understand your frustration. We sincerely apologize for the delay in response. No worries — your refund request under our 90-day money-back guarantee has already been processed. Please allow a few business days for the amount to reflect in your account depending on your bank. We appreciate your feedback and will continue working to improve our support experience moving forward. – Natural Rems Team

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Tyrell · 3 reviews · Experienced 2026-05-05 ·

I received two wrong orders and no one…

I received two wrong orders and no one from customer service has responded.

Reply from Naturalrems2026-05-15

We apologize for the confusion. The gummies you received are the same formula and contain the same ingredients and benefits as the Joint Comfort & Mobility Gummies. Only the label/name may differ at this time. – Natural Rems Team

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Shannon Murtha Steinmetz · 1 review · Experienced 2026-05-13 ·

My husband has been using the Seamoss…

My husband has been using the Seamoss gummies for 3 months for his knees and says they work wonders he is walking better and further. Whenever anyone asks what he’s doing he tells them about the gummies and highly recommends them.

Reply from Naturalrems2026-05-25

Thanks for sharing! We’re so happy to hear our Sea Moss Gummies are helping your husband feel better and stay more active. We truly appreciate the recommendations and support! – Natural Rems Team

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Awaken Anume · 2 reviews · Experienced 2026-04-06 ·

Never received my order they charge my…

Never received my order they charge my car or try to charge my card ever month. I have sent emails. Can’t find a phone number on them some chick Cassandra keep email me about how I feel where’s my money or order

Reply from Naturalrems2026-05-15

We’re very sorry for the frustration and inconvenience. Upon review, the shipping address entered at checkout was unfortunately incorrect, which prevented the order from being delivered properly. Please email us at [email protected] so we can further assist you with your order and account concerns. – Natural Rems Team

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Robert Pegues · 1 review · Experienced 2026-03-31 ·

Never received complete order

I placed an order for the sea moss gummy‘s and was supposed to get a jar of joint relief, cream, and two e-books with it although I contacted them several times through email, I never received anything but the Sea moss Gummies,

Reply from Naturalrems2026-05-10

We’re very sorry for the inconvenience and understand your frustration. Your emails were filtered into our spam folder, which caused the delay in response. We also apologize for the missing complimentary freebies. Due to high demand, the joint relief cream is currently out of stock, but no worries — it will be sent out as soon as we have it available again. Please note that the joint relief cream was a complimentary freebie and was not charged separately on your order. – Natural Rems Team

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Tammy Marton · 2 reviews · Experienced 2026-05-06 ·

I am severely allergic to your product…

I am severely allergic to your product and it's unfortunate that you don't have a customer service number to cancel! Meanwhile you keep charging my credit card for something that I can not use very frustrated to say the least!

Reply from Naturalrems2026-05-10

We’re very sorry to hear about your experience and understand your frustration. Please email us at [email protected] with the email address associated with your account so we can review your account, cancel any active subscription you may have, and process your refund request as quickly as possible. – Natural Rems Team

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Nick Page-Chatton · 3 reviews · Experienced 2026-05-02 ·

I’m hooked by the SeaMoss gummies

I’m hooked by the SeaMoss gummies! Great tasting and packed with so many great nutrients. My Wife and Son loves them as well 🙏

Reply from Naturalrems2026-05-25

Thanks for sharing! We’re thrilled to hear you and your family are loving our Sea Moss Gummies and enjoying the taste and benefits. We appreciate your support! – Natural Rems Team

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customer · 2 reviews · Verified · Experienced 2026-04-24 ·

Cost too much!

Reply from Naturalrems2026-05-10

We understand your concern and appreciate your feedback. We work hard to provide high-quality ingredients and products that support overall wellness. – Natural Rems Team

C
CURTIS ELLIS · 2 reviews · Verified · Experienced 2026-03-25 ·

AUTHORIZED BILLING CHARGES.

I NEVER AUTHORIZED RECURRING CHARGES FOR A PRODUCT I ONLY ORDERED ONE TIME. THIS DO NOT BUILD TRUST WITH YOUR COMPANY WHERE I ONLY ORDERED THE PRODUCT ONE TIME TO TRY ITS QUALITY. YOU HAVE JUST LOST A POTENTIAL CUSTOMER. THE PRODUCT IS FINE. YOUR BILLING SERVICE IS SUSPECT !!!!!

Reply from Naturalrems2026-05-05

We’re very sorry for the confusion and understand your concern. We’d like to clarify that on the product page, there is an option to select either a one-time purchase or a subscription before checkout. If you need any assistance with your account or charges, please email us at [email protected] and we’ll be happy to help. – Natural Rems Team

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Kasandra Murry · 2 reviews · Verified · Experienced 2026-04-23 ·

My order was due to be delivered on…

My order was due to be delivered on 4/28 but I still have not received it. My just arrived on May 1st

Reply from Naturalrems2026-05-25

We apologize for the delay in delivery and understand how frustrating that can be. We’re glad to hear your order has now arrived and appreciate your patience. – Natural Rems Team