We’re very sorry for the inconvenience and completely understand your frustration. Due to a system error, your order was not processed correctly and was not shipped. No worries — a full refund has already been processed, and the amount should reflect in your account within a few business days depending on your bank or card provider.
If you have any further questions, please email us at [email protected] and we’ll be happy to assist you.
– Natural Rems Team
We’re very sorry for the inconvenience and understand your concern. The carrier was unable to complete delivery due to unforeseen circumstances. No worries — we’ve already sent a replacement order, and it should be on its way to you.
If you need any further assistance, please email us at [email protected] and we’ll be happy to help.
– Natural Rems Team
We’re very sorry to hear about your experience and completely understand your frustration. It appears your emails were unfortunately filtered into our spam folder, which caused the delay in response. We sincerely apologize for this.
We’ve already reviewed your case and corrected the issue, and our team has taken the necessary steps to resolve it. If you need any further assistance, please email us again at [email protected] so we can ensure everything is fully taken care of.
– Natural Rems Team
J
James Stubbs · 写过 2 条评价 · 体验于 2026-03-15 ·
★★★★★
我已经服用这个大约三年了……
我已经服用了大约三个星期，我感觉膝盖活动得更好了
R
Ryan Lewis · 写过 1 条评价 · 体验于 2026-03-01 ·
★★★★★
糟糕的产品
糟糕的产品，更糟糕的客户服务
Naturalrems 回复2026-04-03
We’re very sorry to hear that the product didn’t work for you and that your experience with our support fell short. As requested, your order has already been refunded under our money-back guarantee.
If you have any further questions, please email us at [email protected] and we’ll be happy to assist you.
– Natural Rems Team
We’re very sorry to hear about your experience and understand how upsetting this must have been. The issue was caused by a carrier error that was unfortunately out of our control. No worries — we already sent a replacement, and it has been marked as delivered.
If you still need assistance, please email us at [email protected] so we can help further and make sure everything is resolved for you.
– Natural Rems Team
