That's incredible, Angelica! We're so happy we could share this deal with you and help make this dream come true! We hope you have a wonderful time in Tokyo! Happy traveling!!!
Thanks for sharing your feedback, Yani. We're sorry to hear the service wasn't what you were expecting. Our team finds and hand-verifies each deal to guarantee it meets our standards for quality, price, comfort, and more to ensure the deals sent out to our members are both money and time savers. Our focus is on convenience and affordability, allowing more travelers to fly to destinations worldwide with deals delivered directly to their inboxes rather than having to spend hours each day searching for deals themselves. We outline this on our website and FAQs, but we understand if this isn't the kind of service you are looking for at this time. Because we understand our service may not be for everyone, we do offer a 30-day free trial period and a 6-month money-back guarantee, so our members have a whole seven months to take advantage of our service and see if it works for their travel plans. We're sorry things didn't work out in this case. If you need any help with your account or have any other questions or concerns, please don't hesitate to contact our customer support at [email protected]. We'll be happy to assist you.
Thank you for sharing your feedback, Naomi. We're sorry to hear you had such a negative experience, and we appreciate the chance to clear this up and make things right.
After looking into your account, we did receive a request to cancel your subscription in late November. This was the first cancellation request we had received for your account. Because your subscription had just recently renewed for another year and was still within our grace period, we were able to issue an immediate refund per your request, and we sent an email in November to confirm this. Following this interaction, we looked into your account further and noticed an issue with the deal reception, as it appeared there was a problem with the email on file. We've taken steps to rectify that issue, and we've included more specific details on your case in an email sent to your provided address.
We are truly sorry for any confusion or frustration caused. Rest assured, we are committed to doing right by our members, and we hope the situation has been resolved to your satisfaction. Please feel free to follow up with our support team with any other questions or concerns you may have!
Thanks so much for the wonderful feedback, Alan! We're so happy we could help you nab this deal so you and your wife can experience this special day! Making travel easy for big moments like this is especially important to us, and we hope you have a fantastic time at the wedding and enjoying Cancun! Happy traveling!
That's fantastic, Sheryl! There's nothing better than getting to catch up with family, and we're so happy we could help make it happen. Have a wonderful trip to Manila!
在看到 Facebook 的广告后,我刚刚加入 Next Vacay 来测试它。 我收到一封关于从芝加哥到秘鲁利马的旅行的电子邮件,价格为 471 美元。 虽然我没有支付这笔费用,但它帮助我预订了 2025 年 3 月前往利马的旅行。我非常感谢这家公司,并期待使用 Next Vacay 进行更多旅行!
Next Vacay 回复2024-10-10
That's fantastic, Elise! We're so happy we could help inspire a trip to Lima! We love that our deals often prompt people to travel to places they never thought of going before. We like to think that the right deals always find the right people. We're so excited for you to experience the beauty and culture that Lima has to offer, and we look forward to seeing where you'll go next. Happy traveling!
Thanks so much for the wonderful feedback, Richard! We love that you enjoy the ease and convenience of the deals and that you've been able to book some great trips with them. Here's to many more wonderful adventures in the future!
We're so happy we could help you score those tickets! The only thing we love more than finding a great deal is hearing from our members how they were able to use it, and going to visit your daughter during her teaching gig sounds so special. Here's to making some incredible memories together in Madrid. Happy traveling!
What a year for travel! Hawaii in January, and now Tokyo is just around the corner. We're so happy we could help you nab those tickets and create some amazing memories. We hope you have a fantastic time in Tokyo. Happy traveling!
What a steal! Traveling round trip to Europe for cheaper than NYC is the kind of deal we live for, and staying two extra days in beautiful Madrid doesn't sound like a bad trade-off either. So happy this deal worked out for you! We hope you have a magical time in Madrid!
Nothing says spring break quite like a trip to Greece! We're so pleased you've been loving your Next Vacay experience, Analese. It sounds like you've scored a lot of amazing deals, and we're so happy to play a part in your globetrotting. Here's to Spring Break 2025 and countless more adventures in your future!
That's music to our ears, Darren! We're so happy we could help you save on your son's flight and cut down on the stress of travel with those stateside connections. Here's to your son having a worry-free, unforgettable trip to Europe!
That's awesome, Eva! Sometimes, a deal is just too good to pass up. We're so happy we could help you score such a perfect deal and even happier that you can't get enough of traveling the world—just like us! We can't wait to see what deal you'll score next. Here's to Japan/Vietnam in 2025!
我刚刚订了两张与我丈夫从俄克拉荷马城到基韦斯特周末度假的机票。多亏了 Next Vacay,我们才能够去很多地方旅行,遍及美国、芬兰、冰岛、希腊以及遗愿清单上的许多其他地方,我们只是在等待收到电子邮件优惠。
Next Vacay 回复2024-07-04
That's fantastic, Courtney! We're glad you were able to snag that Key West deal, and it looks like it'll be joining a lot of other epic trips you've managed to take so far. We're so happy we've been able to help you travel to so many amazing places, and we can't wait to see where you'll go next. Happy traveling!
We're so excited for you, Michael! It sounds like you have an amazing vacation in the works and being able to experience it all with three generations of your family will make this such a memorable trip. We're so happy we could be a part of making this trip come to life, and we hope you all have a truly incredible time in Europe.
Talk about an impressive list of destinations! We're ecstatic we could ignite your wanderlust, Angie, and help you travel the world one destination at a time. We love being able to help create these special trips and memories, and your kind words mean the world. Here's hoping your trip to Australia is amazing, and our fingers are crossed that another opportunity to travel to Japan finds itself in your inbox soon! Happy travels :)
Thank you so much for sharing this amazing news with us, Abigail! Being able to surprise your father with a gift like this must feel so special. This is bound to be a memorable trip for him, and we're so happy we could play a small part in such a momentous occasion. Here's to an incredible time in Madrid reuniting with your father's family!