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购物与时尚

Nianyi

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28 条评价

4.128 条评价
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关于 Nianyi

数据更新
网站
nianyi.com
分类
购物与时尚
所在地
中国
状态
待认证
差评回复率
60%(3/5 条)
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商家自述

NIANYI is a modern Chinese style kids clothing brand that interprets Chinese aesthetics with original and modern design. Exquisite. Dynamic. Innovative.

以上内容由商家自行提供,未经平台核实。

Nianyi靠谱吗?

Nianyi(nianyi.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 28 条用户评价,属于购物与时尚分类,口碑良好。75% 的评价为 4 星及以上,11% 为 1 星;商家回复了 60% 的差评。数据最后更新于 2026-10-24。

用户怎么说

Part of the item is missing

I like the Hanfu I bought, it is beautiful. However, there should be two straps as the picture, they only sent me one strap. I also wrote an message and ask if they can sent me the missing piece, but nobody reply to me.

Nianyi 回复2023-12-04

Sorry for all the inconvenience that we brought to you. We may miss the message due to the public holidays at that time. We will process a refund as soon as possible.

No confirmation email

No confirmation email, so I could not initiate a return. No response over three days after contacting them. You respond to the review but no one is available on the live chat. I tried several times during work time or after hours, never had luck to be connected with an agent. I received other emails from Nianyi, like the track order or delivery notice, but just the confirmation email is missing, which I need for return... BTW, the tel number listed under contact didn't work...

Nianyi 回复2023-09-13

Hi Xinwen, we tried to reply you about how to return while we kept getting the notification from the platform that is "Email failed due to an invalid address. Customer will see this message if they return to chat." We guess it is because your mailboxfail to receive the emails from shopping brands or platforms, so please kindly check the live chat at our website and we can assist you to make the return.

Not worth to buy

The shipping is slow and the dress is not in a high quality. With such high price, it is not worth it to buy.

Nianyi 回复2023-08-18

We sincerely apologize for not meeting your satisfaction. We will further improve the efficiency of our logistics and the quality of our products. Currently, we usually deliver within 10 calendar days in the North American region. We highly value your experience and product quality. If you are not satisfied, you can initiate returns or exchanges at any time. We offer a 30-day no-reason return and exchange policy. Based on your feedback, we will enhance the quality of our clothing.

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