Nice Chinese style clothes
I bought so many of their clothes. I love these Chinese style and design clothes for my children. Especially Hanfu!!!! It looks just like Chinese princess !!
About Nianyi
Data updated- Website
- nianyi.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 60% (3/5)
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About this business
NIANYI is a modern Chinese style kids clothing brand that interprets Chinese aesthetics with original and modern design. Exquisite. Dynamic. Innovative.
Written by the business, not verified by us.Is Nianyi legit?
Nianyi (nianyi.com) has a 4.1 out of 5 rating on OK.one, based on 28 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 75% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 60% of negative reviews. Last updated 2026-10-24.
What people say
I had an excellent purchase experience
I had an excellent purchase experience, and the customer service was very helpful in answering my questions.
Reply from Nianyi2024-06-24
Thank you for choosing NianYi! ♥♥
Package lost, no refund or help
Package was lost and they did not help me find it or offer a refund despite my contacting them through multiple channels - their online chat, email, phone, social media.
Great quality and quick delivery!
Shipping is too slow
Terrible return procedure
It is very difficult to summit the return.I will not buy anything from this store. Even the design is very good!
Very good brand
Fast delivery and good quality dresses!
The qualities are really good
The qualities are really good, but unfortunately the sizes for kids were bit smaller. The company doesn't have an exchange system yet.
Reply from Nianyi2024-01-19
Thanks for choosing NianYi. We will try to improve our service later. Thanks for the advice.
Superb quality and very creative…
Superb quality and very creative design. The dresses were based on traditional Chinese outfits, with a modern fusion. The colour used was not only a traditional Chinese palette combination but also a reflection of Dunhuang. The make of the clothes were fantastic. My daughter also really enjoyed the stickers that came as a gift.
good quality with excellent design
good quality with excellent design. I'm proud of our own Chinese brand!
Great design snd quality !
Part of the item is missing
I like the Hanfu I bought, it is beautiful. However, there should be two straps as the picture, they only sent me one strap. I also wrote an message and ask if they can sent me the missing piece, but nobody reply to me.
Reply from Nianyi2023-12-04
Sorry for all the inconvenience that we brought to you. We may miss the message due to the public holidays at that time. We will process a refund as soon as possible.
Terrible delivery
Reply from Nianyi2023-09-22
Hi there, Sorry for all the inconvenience that we brought to you. You can contact us so we can help you tracking the parcel.
No confirmation email
No confirmation email, so I could not initiate a return. No response over three days after contacting them. You respond to the review but no one is available on the live chat. I tried several times during work time or after hours, never had luck to be connected with an agent. I received other emails from Nianyi, like the track order or delivery notice, but just the confirmation email is missing, which I need for return... BTW, the tel number listed under contact didn't work...
Reply from Nianyi2023-09-13
Hi Xinwen, we tried to reply you about how to return while we kept getting the notification from the platform that is "Email failed due to an invalid address. Customer will see this message if they return to chat." We guess it is because your mailboxfail to receive the emails from shopping brands or platforms, so please kindly check the live chat at our website and we can assist you to make the return.
I got 2 Hanfu's and 1 little boys…
I got 2 Hanfu's and 1 little boys sweater. They shipped and arrived very quickly. Really good quality, I feel like the price is very good for the great quality they are SO beautiful! They even came in a cute shipping package that was decorated with a dragan! I can't wait for our kids to wear them for the moon festival!
Great Quality
Great Quality, very impressive! My daughter loves a lot.
Not worth to buy
The shipping is slow and the dress is not in a high quality. With such high price, it is not worth it to buy.
Reply from Nianyi2023-08-18
We sincerely apologize for not meeting your satisfaction. We will further improve the efficiency of our logistics and the quality of our products. Currently, we usually deliver within 10 calendar days in the North American region. We highly value your experience and product quality. If you are not satisfied, you can initiate returns or exchanges at any time. We offer a 30-day no-reason return and exchange policy. Based on your feedback, we will enhance the quality of our clothing.
质量都设计都好棒
质量都设计都好棒，应该属于高端产品
Very nice and high quality dress
Very nice and high quality dress, cute design, got a lot of compliments. The customer support service is excellent, they are very quick in response to questions
So colorful
Shipping was so fast
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