No confirmation email
No confirmation email, so I could not initiate a return. No response over three days after contacting them. You respond to the review but no one is available on the live chat. I tried several times during work time or after hours, never had luck to be connected with an agent. I received other emails from Nianyi, like the track order or delivery notice, but just the confirmation email is missing, which I need for return... BTW, the tel number listed under contact didn't work...