Ninja Transfers

Tammi, thank you for the orders over the years and for flagging this one. A remake followed by a slow reship is a frustrating combination, and with a client waiting on the other end I understand the urgency. I want to get eyes on the shipment and on a replacement for you today. Send your order number to [email protected] and I will handle it personally from there. Andres | Ninja Customer Care

Mike, sorry to hear these did not press the way you expected. We have 24/7 live chat available for help with order issues, but I'd be glad to help with this directly; email me at [email protected] with your order number and a photo of one of the transfer attempts if you still have it. I'll take a look at everything and get you taken care of. Andres | Ninja Customer Care

Martin, I'd like to get this resolved for you, and I'm sorry you had trouble reaching someone the first time around. Email me at [email protected] with your order details and I'll help get this sorted out. Best, Andres | Ninja Customer Care

Thanks for your review, Kari! We're glad you loved the value, easy application, and professional results, and we appreciate you sharing your experience with us!

Thanks so much for your feedback, Sarah! We're glad John could help resolve everything quickly and that our high-quality, vibrant transfers and customer service have earned your trust over the years. We truly appreciate your continued support and look forward to helping with many more projects!

Hi Kaleb, I’m sorry this process was so frustrating and that we didn’t make things easier for you. I’d appreciate the opportunity to review what happened and see how we can help. Please email me directly at [email protected] with the email address or phone number you used when contacting us and I'd be glad to assist. Andres | Ninja Customer Care

We appreciate your feedback! We're glad you loved the vibrant quality, fast turnaround, and great value, and we look forward to your next order!

Thanks for your review, Amanda! We're glad Jane could help get everything back on track with patient support and a quick solution, and we truly appreciate your trust and look forward to your next order!

Aaron, thank you for sticking with us this long, and I'm sorry the last few orders haven't lived up to that. The fast shipping you paid for came late, the prints arrived defective, and recent experiences left you feeling like the problem instead of a valued customer. That's not what we want for you, and I'd like to turn it around. I'm confident we can get you back to the prints you know us for. Please reach out directly at [email protected] and I'll help get this sorted out. Best, Andres, Ninja Customer Care

Hey Harry, for our DTF and UV prints if you order before our 2PM EST same-day cutoff we can get you an order as fast as next day with a 1-day shipping option selected. Standard ship orders should arrive in 5-7 business days. We're set up to match your due date, but if you're seeing longer transit times than expected please reach out and we'd be glad to take a look at the situation! Best, Andres, Ninja Customer Care

Hi Meagan, Omar is going to reach out directly to help get this resolved!

We appreciate your kind words, Robin! We're glad our team could help guide you to the right product and provide the support you needed, and it means a lot to hear that our quality and service earned your recommendation!

Thanks for sharing this, Andrea! We're glad our UV DTF transfers restored your confidence with their vibrant colors and easy application, and we look forward to helping with your next project!

We appreciate your feedback! We're glad Jennie provided outstanding support and made your experience a great one!

Hi Tracie, I'm sorry this has been your experience lately. Losing usable product and feeling ignored by support isn't okay, especially when you've documented everything and it's affecting your own customers. I'd like to personally make this right, both the prints that didn't come out as ordered and the support side of it. Please email me directly at [email protected] with your recent order numbers and I'll review everything myself and follow up with you. Best, Andres | Ninja Customer Care

Thanks so much for your feedback, Darrell! We're glad the ordering process was easy, your order arrived quickly, and everything met your expectations. We look forward to your next order!

Thanks so much for your feedback! We're glad our team could quickly make things right, and we're thrilled you were impressed with both the service and the quality!

Thanks for sharing this, Joe! We're glad you loved the quality and that applying your transfers was easy, and we hope you enjoy your shirts!

We appreciate your kind words, Paul! We're glad Diane could help get everything corrected with clear communication and timely support, and we truly appreciate your continued trust!

We appreciate your feedback, JW! We're glad your order arrived right on time and that the transfers looked great and worked exactly as expected!