Stay away from this company
They sent me the wrong dress, and when I emailed them, they offered me a 15% refund. I don't want the dress that arrived, and they refuse to either send me the correct dress or give me a full refund.
Noirlyn(noirlyn.com)在 OK.one 的综合评分为 1.0 分(满分 5 分),基于本站收录的 2 条用户评价,属于购物与时尚分类,口碑较差。100% 的评价为 1 星,差评比例偏高;商家尚未回复差评。数据最后更新于 2026-10-25。
They sent me the wrong dress, and when I emailed them, they offered me a 15% refund. I don't want the dress that arrived, and they refuse to either send me the correct dress or give me a full refund.
BUYER BEWARE. I wish I had known this before ordering. The dress I received was extremely cheap quality and looked nothing like the quality I expected based on the website and photos. But my biggest issue is their return process. Their website advertises “30-Day Easy Returns” and says customers are responsible for return shipping. What it does NOT make clear before purchasing is that they may require you to ship your return all the way back to CHINA at your own expense. The cost of international return shipping makes returning a $70 dress completely unreasonable. When I contacted customer service, rather than providing a reasonable return option, I was offered only a 15% refund to keep a dress I don’t want. This feels incredibly misleading. If a company is selling primarily to U.S. customers and advertises easy returns, customers should be clearly told BEFORE purchasing that returns may have to be shipped internationally at significant expense. Had I known this, I absolutely would not have ordered from Noirlyn. I hope this review saves someone else from making the same mistake.
共 2 条符合条件的评价