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Northerner.com

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204 条评价

4.7204 条评价
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关于 Northerner.com

数据更新
网站
northerner.com
分类
食品、饮料和烟草
所在地
美国
状态
待认证
近 12 个月
204 条评价
差评回复率
100%(16/16 条)
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商家自述

我们的故事始于很久以前,是电商领域的先驱之一,尤其在无烟烟草方面更是如此。1998年我们以一家小型初创企业起步,如今已迈出巨大步伐,成为一家专业企业,为全球客户提供优质产品和服务。除了发展业务,我们的雄心是为数百万人改善无烟尼古丁产品的可及性。如今,我们已是'无烟'领域全球领先的在线企业,向世界各地的成年消费者提供产品。

以上内容由商家自行提供,未经平台核实。

Northerner.com靠谱吗?

Northerner.com(northerner.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 204 条用户评价,属于食品、饮料和烟草分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕价格、产品。数据最后更新于 2026-09-04。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

服务超棒

Something went wrong with my order and when I called to get tit resolved the customer service I received was exceptional. Unfortunately, we were unable to resolve the issue but the effort and attitude from their staff was superior customer service, especially in today’s day and age. I will only buy from Northerner now as a result.

Northerner.com 回复2026-08-14

We truly appreciate you taking the time to share your positive experience with us. We are genuinely sorry that we couldn't fully resolve the initial issue with your order, but we are incredibly pleased to hear that our team's effort and attitude made a positive impression. Your kind words about our customer service mean a great deal to us, and we are committed to providing the best possible support. We look forward to serving you again.

包裹8月6日就退回给你了

8月6日货物被退回给你了,但我还没收到退款,也没收到邮件说明他们打算怎么处理这件事。

Northerner.com 回复2026-08-11

Thank you for providing your feedback. This is not the experience we want our customers to have, and we sincerely apologize for any inconvenience caused. Please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. One of our representatives will be happy to assist you and work toward resolving your concern. We appreciate your patience and look forward to helping you.

商品根本没送到!

Product never delivered. Tracking was difficult at best! Updates virtually non-existent! Still haven’t received the product

Northerner.com 回复2026-08-11

Thank you for providing your feedback. We are sorry to hear that you did not receive your package, as this is not the experience we want our customers to have. Upon further investigation, we found that the carrier, UPS, is returning your package to us. As a result, we have issued a full refund, which should be credited to your original payment method. If you would like to discuss this matter further, please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. We sincerely apologize for the inconvenience and appreciate your understanding.

积分就是个笑话

好几个月了,奖励根本用不了。我差不多每两周就下一单,一个月花几百块,但成功用过奖励的次数屈指可数。我准备换平台了。现在又说好几个月了,他们一直在'改版',之前就一直出bug,根本用不了。我受够了……

Northerner.com 回复2026-08-12

感谢您的反馈。目前,我们的会员积分计划暂时下线,因为我们正在过渡到新的奖励服务商。此次变更旨在提升整体体验,并解决客户在使用上一平台时遇到的问题。 虽然我们尚未确定重新上线的具体日期,但请您放心,所有已累积的会员积分以及现有的奖励码都将迁移至新计划。在此过渡期间,您的奖励进度不会丢失。 再次感谢您的反馈与持续耐心。

In the first tube off 10 velo a lot off…

In the first tube off 10 velo a lot off the snus pouches are split at the ends

Northerner.com 回复2026-08-11

Thank you for providing your feedback. This is not the experience we want our customers to have, and we sincerely apologize for any inconvenience caused. Please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. One of our representatives will be happy to assist you and work toward resolving your concern. We appreciate your patience and look forward to helping you.

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