我们的故事始于很久以前，是电商领域的先驱之一，尤其在无烟烟草方面更是如此。1998年我们以一家小型初创企业起步，如今已迈出巨大步伐，成为一家专业企业，为全球客户提供优质产品和服务。除了发展业务，我们的雄心是为数百万人改善无烟尼古丁产品的可及性。如今，我们已是'无烟'领域全球领先的在线企业，向世界各地的成年消费者提供产品。
以上内容由商家自行提供，未经平台核实。Northerner.com（northerner.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 204 条用户评价，属于食品、饮料和烟草分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评；评价主要围绕价格、产品。数据最后更新于 2026-09-04。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Best place there is for all Nicotine Pouch fans. Great variety, fantastic deals and delivery service is always on point.
We're thrilled to hear that you consider us the best place for nicotine pouch enthusiasts! We're delighted that you appreciate our wide variety, fantastic deals, and consistently reliable delivery service.
I ordered 2 rolls of Zyn ultra Citrus. And tried to return them. UPS and the Post office won’t ship them back. There is no way to return your merchandise.
Thank you for providing your feedback. This is not the experience we want our customers to have, and we sincerely apologize for any inconvenience caused. Please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. One of our representatives will be happy to assist you and work toward resolving your concern. We appreciate your patience and look forward to helping you.
Quick and easy
We appreciate your positive feedback! We are so happy that ordering was quick and easy for you.
Amazing love the havana cola. Definitely going to buy more.
很高兴您喜欢哈瓦那可乐！感谢您的美言，期待您的下次购买。
Always a great process.
很高兴听到您一直与我们有着美好的购物体验。感谢您的精彩反馈！
Northerner 有我喜欢的所有品牌、浓度和口味，价格还特别划算！喜欢他们结账时推荐的那些低价加购商品，让我能尝试平时不会买的品牌和口味。发货总是比预期早。会一直回购的。
很高兴听到您欣赏我们丰富的品牌、强度和口味选择，以及我们具有竞争力的定价。知道我们的附加选项让您能够探索新产品，这太棒了。同时，我们的配送时间总是超出您的预期，我们也非常高兴。我们真诚感谢您一直以来的支持！
Nice fast shipping!! I’ll be ordering again for sure 👍
We appreciate your positive feedback! We're so glad you were satisfied with our fast shipping and we look forward to serving you again.
Huge variety of stock, regular offers and the 99p snus have saved me a lot of money, especially when most shops have a small amount of stock and charge at least a fiver. Incredibly quick delivery too, and many options, have found the secure locker option myself and is great to have for the sake of convenience
We are so pleased to hear that our wide variety of stock and regular offers have been beneficial for you. We are also delighted that our quick delivery options, including the secure locker, have added convenience to your experience. Thank you for your wonderful feedback!
Fast service. Reasonable prices.
We're glad you enjoyed our fast service and reasonable prices. We appreciate your positive feedback!
Easy to order, timely, and affordable
We are so happy to hear you found our service easy to use, prompt, and well-priced. Thank you for your kind words!
Good price amd really quick delivery. Will definitely use again!
We appreciate your positive feedback! We're so glad you were satisfied with our good price and really quick delivery. We look forward to serving you again!
Fantastic website - so easy to use - including managing subscriptions. Possibly the best I've experienced (and not just snus websites) Also like the availability of free delivery
We're so pleased to hear you find our website fantastic and easy to use, especially for managing subscriptions! It's wonderful to know you appreciate the free delivery option.
Customer service couldn't update my order 10 minutes after I had initially made it. They said it was too late.
Thank you for your feedback. Unfortunately, for compliance and processing reasons, we are unable to make modifications to orders once they have been submitted. The only action we may be able to take is cancel the order, provided it has not yet been processed by our warehouse. We apologize for the inconvenience, but this policy is in place to help ensure order accuracy and security for all customers.
感谢您的好评！
Ease of ordering, product selection, useful communication.
We appreciate your positive feedback! We're glad you found ordering easy, with a good product selection and useful communication.
Fast delivery
We appreciate your positive feedback! We're glad our delivery met your expectations.
Delivery is always quick and accurate.
We're so glad to hear that you're consistently satisfied with the speed and accuracy of our delivery service. Thank you for your positive feedback!
It started w, 30% off on front page I never got w/ my order, would have saved me like $10+ so it probably conveniently doesn't work (I ordered less because of it, got an email after inquiry saying you had to be signed up in advance and have all 3 spam marketing methods signed up even tho i wasn't told this at the time) On purchase it said I'd get 10% off of next order, guess it doesn't even want to give that.. Received an email offering $190 worth of gift cards for doing a survey, the first was $35 gift to start the survey: I started it and it then decided I wasn't elligible (after doing it) and did not even send the promised $35 card. The site is broken, (not only due to not giving said discounts). I went to check if I could get either discount (as If I had missed something). Created a new purchase and in the offers section it has the $.99 trial add-ons, added some watermelon item and it charged $5.99 instead. So.. remove in cart? hah that doesn't work, tried press [-] or changing value to 0 and hitting enter: neither works! Did I get either discount? if I just went to purchase? No! of course not.. tried various methods to ensure I was logged in etc (broken system there too). It's all half bs scam for marketing purposes, you don't get these things. They obviously only care about selling more nicotine to addicts for $$. You would think good business would = return customers, they seem to not care about this: they are clearly big enough to not care. Last but no least, they keep on sending emails several times per week, for ad purposes as well as to rate them.. endlessly! It's ridiculous that UNSUBSCRIBE is available, yet ignored. Pressing the rate button isn't enough either, they want a survey (and we know from last survey it's not desirable). I finally sent one, they'll likely delete it as it wasn't positive, seem like just the type of store to only keep positive and a few mid-tier (with polite responses). This site is a joke, will only purchase if it's cheaper than other sites / not able to recommend it to anyone due to feeling cheated and endless spam. Will find another site to get pouches in the meantime.
Thank you for taking the time to share your feedback. We're sorry to hear about the frustrations you experienced with our promotions, website functionality, survey offers, and email communications. We value all customer feedback, both positive and negative, and will ensure your comments are funneled to the appropriate teams for review. Your input helps us identify areas where we can improve the customer experience, and we appreciate you bringing these concerns to our attention.
Fast shipping, fair prices and easy to order.
We appreciate your positive feedback! We're so glad you were satisfied with our fast shipping, fair prices, and easy ordering process. Thank you for your review!
I have been getting my pouches from you for a couple of years. Several of my friends, my brother do now too. Extremely reliable, fast, and great service. Thank you
We are incredibly grateful for your continued loyalty and for recommending us to your friends and family! We're so happy to hear that our reliability, speed, and service have consistently met your expectations. Thank you for your wonderful feedback.
共 204 条符合条件的评价
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