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Northerner.com

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204 条评价

4.7204 条评价
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关于 Northerner.com

数据更新
网站
northerner.com
分类
食品、饮料和烟草
所在地
美国
状态
待认证
近 12 个月
204 条评价
差评回复率
100%(16/16 条)
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商家自述

我们的故事始于很久以前,是电商领域的先驱之一,尤其在无烟烟草方面更是如此。1998年我们以一家小型初创企业起步,如今已迈出巨大步伐,成为一家专业企业,为全球客户提供优质产品和服务。除了发展业务,我们的雄心是为数百万人改善无烟尼古丁产品的可及性。如今,我们已是'无烟'领域全球领先的在线企业,向世界各地的成年消费者提供产品。

以上内容由商家自行提供,未经平台核实。

Northerner.com靠谱吗?

Northerner.com(northerner.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 204 条用户评价,属于食品、饮料和烟草分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕价格、产品。数据最后更新于 2026-09-04。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

周一下单并做了NDD

周一订购并做了 NDD,现在是周三,所以我打电话,现在他们想要退款或重新发送,就像不一样,我订购 NDD 是有原因的。

Northerner.com 回复2026-07-29

Thank you for your feedback. We sincerely apologize for the delay and frustration you experienced with your order. Unfortunately, we're unable to locate your inquiry or order using the alias associated with this review. We'd like the opportunity to look into what happened and review any previous communication regarding your shipment. We apologize again for the inconvenience and appreciate the chance to make this right.

被篡改的容器

我第二次订购,发现一个促销罐的密封破损了——其他的都很好。我数了数,发现有人自助取了一个袋子。除了盗窃之外,更重要的是,这令人恶心,并瓦解了人们对公司的所有信任。我的州 AG 以及 TX 将与 USPS 一起收到通知。也许罪魁祸首就是他们?我不知道。客户代表很友善,乐于助人,她说他们会退还罐头的钱。这里真正的问题是质量控制。您希望有人篡改您放入口中的产品吗?如果我是他们,我会首先查看仓库的安全录像。或者该产品是从零售商处购买且未经检查的?我不知道。即使是USPS,这些包裹也应该像亚马逊一样放入密封袋中。这位顾客说以后再也不会了。

Northerner.com 回复2026-07-28

Thank you for taking the time to share your experience and bring this matter to our attention. We sincerely apologize for receiving a product with a broken seal and missing pouch. We understand how concerning this is, especially when it involves a product intended for personal use. We also appreciate your feedback regarding the Customer Service representative who assisted you. We're pleased to hear she was helpful. Please know that we take concerns involving product integrity, tampering, and quality control extremely seriously. Your feedback has been shared with the appropriate teams, and we are looking deeper into this matter. We understand your disappointment and regret that this experience did not meet the standards you expected from us. Thank you again for your candid feedback, as it helps us improve and better serve our customers. We appreciate you bringing this to our attention and giving us the opportunity to address your concerns.

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