OBD2shop.co.uk specializes in manufacturing and exporting car & truck OBD OBD2 EOBD diagnostic tools to worldwide. It stands on United Kingdom market and plant cover all over the word obd2 diagnostic tools market.
I have the highest regard for this company.
I can vouch for their professionalism and expertise in setting up my VXDIAG NANO GM by remote assistance.
The interface was purchased from another EBay seller and the software links provided did not work"no valid lease found"
I had virtually given up trying to get the software provided by another seller to activate.
The company OBD2 had no obligation whatsoever to assist me but when I contacted them they did not hesitate.
A rare experience these days, highly recommended.
My thanks in particular to Elyza for being so kind and considerate.
Fantastic company overall. I have bought 3 diagnostic tools and mileage correction tools now with complete ease. Always the cheapest prices and always available on WhatsApp when needed which wasn’t very often. Great customer service and delivery time to uk is usually 3 days.
Will continue to buy my equipment from these moving forward
Great equipment all working as should very easy to operate great kit also support response is very quick very very recommended Thank you Autel great job
Good experience with obd2shop.
Fast response, very helpful and answered all queries via whatsapp on initial sales enquiries.
X431 Pro3S+ kitbox ordered, shipped & arrived week later in UK.
Elyza kept me up to date with purchase and delivery progress (even on weekend)
Brilliant service !
Launch unit covers all VW/Audi/Merc oem service function easily having used prodiag for maintenance and coding.
Very happy with obd2shop overall and would recommend. Will definitely use company again. Thanks
I’ve just bought 2 years updates for my launch x431 pad with obd2shop the whole process was easy and fast and a lot cheaper than doing it through the machine.would recommend
Ok, i purchased a x431 pro3s+ at reasonable price from Elyza at obd2shop. So far so good. I was kept upto date by dpd the courier nearing the delivery time. On the day of delivery. As I was not in dpd said they delivered it to next door. To which I contacted my neighbour to find out they weren't in at the time of the alleged delivery. On coming back home from work. I found out it hadn't been delivered to next door. I gathered more than enough evidence to prove it wasn't. From video, to the name they used as signing for it doesn't live there. Dpd just took a photo of the front of the house at 54. No photo of parcel being handed over at the door, as dpd should do.
But the obd2 company refuse to escalate it further to a courier company claim. Which leaves me without my package and £665 out of pocket. Obd2 company state that I should be chasing dpd company to claim. Which blatantly isn't how it works.
BUYERS BEWARE IF YOU SHOULD COME UP AGAINST SUCH AN ISSUE.
I now have paypal on the case.
Obd2shop 回复2024-08-14
Hello Chris
We are really wronged about this order. Your order is TK240804215382 DPD 15505695634648. The package is signed by neighbor John on August 6.
2024-08-06 07:53
DPD, Your parcel has been delivered to your neighbour at 54, and received by JOHN
2024-08-06 05:46
DPD, Your parcel will be with you today
2024-08-06 01:44
DPD, Your parcel is at our depot
We know that you told us that John had passed away 1 year ago. As you contacted DPD and they replied to you, the package was indeed delivered to the correct address and signed by the neighbor.
Every day we tried to contact DPD, and we also tried to claim, instead of not taking any measures as you said
Every time we submitted an claim application, it was rejected by DPD on the grounds that it had been delivered sucesss and there was GPS evidence
If you insist that you have not received it, can only go to the local DPD depot to complain ask for record number, and we will also keep contact DPD for Further investigation
Kind regards
Elyza
obd2shop.co.uk
I was always cautious of using facilities that are in other countries, I have been buying and dealing with Elyza and the team at Obdshop for over 5 years, the service and advise has always been excellent, they really do their very best for you, I have advised others to buy from them and they too get the very best service. I am based in the UK, delivery is fast and service immediate
Thank you Obdshop
I have nothing but praise for Elyza and the team.
I ordered an Autel one year subscription.
I have two units registered to me with Autel, one was stolen from me.
Somehow I applied the update to the wrong unit.
Elyza and the team sorted it out and applied it to the correct unit.
Excellent service and never left me hanging.
The best service and a good price aswell.
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