Be very careful with this company, they are scammers. They provided a tool for my car that didn’t work. They agreed to give me a refund, all sent back everything in the box as requested they first claimed that the finance department were off work and needed time to review it.
The second excuse was that they were now on Chinese New Year and no one was at work.
Then after that, they came up with another excuse that they can’t refund it because they can’t find the parcel. Although Royal mail had proof it had been delivered. They then stopped all contact and I’ve now lost out on £220 and I’m having to go through a small claims court to receive my money.
Do not use this company. They are all Chinese and you will not get a refund or any communication.
Never ever waste your money on this lot. Completely useless
Completely useless. I bought a tool from them that was advertised as UK stock, it wasn't I had to wait for it to come from China. It was advertised as having 3 discs in the package, there were non. When I asked about them, they said we don't give discs with it any more. So I went to there site to download the software's from there links, surprise surprise, the links are dead. I complained about this so they Emailed me some more links, these too were dead. complain again. They then sent me some more links that lead to a Chinese site all in Chinese of coarse. With translator on I could then at least find the correct download button that then opens a download program called Baidu which is all in Chinese & cant be translated (at least not that I could find). They then wanted me to install TeamViewer so they could get into my PC and download it for me. I was sceptical but tried and my ISP refused any acces to the TeamViewer site at all.
I GIVE UP.
never received item , and was ignored when tried to contact.. Skype,Email,Paypal , Online chat ..
Never received item , and was ignored when tried to contact.. Skype,Email,Paypal , Online chat ..
thanks that i used paypal and they got me money , but wasted more then a month to get money.
They deliver fast. Aftersale is good. The products they send are excellent quality. I would recommend this company to every one.
If you want to buy this kind of tools this the place to be. Please avoid
OBDtool.co.uk.
Was looking for a way to scan through OBD my car from 1998. Elyza responded very well and accurate on my email, explaining everything. Although I placed 2 orders seperate, both orders were send together and without any problem through the suggested transporter. No import duities, no extra cost and still within 2 weeks with my. Impressive ! The Tech2 clone I bought works very well
Really happy with the level of service they provide timezone can be a little awkward but nothing to worry about they always come up on top and always get the matter resolved strongly recommend to anyone with any doubt
I bought my HDS from this site, and i had all need that i needed at the time. Elyza was very professional. My HDS works very well and i am very proud of him. I truelly recommend this site, this is a oppinion of an very happy customer.
Obd2tool.co.uk and Elyza provided support and assistance when i had problems configuring my computer to work with the HDS I bought from them, until it was fully operational. I have no hesitation in recommending them
I have purchased from Elyza @ obd2tool.co.uk on previuos occassions and I have always been impressed with her and her teams willingness to help and deliver a first class service, the order always arrives very quickly and well packed. They have a good focus on customer service and promptly respond to emails/messages , I have no doubt that if you were to encounter a problem the help and solution would not be far away. This is a merchant that I would have no concerns with repeat orders.
I purchased a MB C3 WINSTAR from Obd2tool.co.uk,very helpful polite and understanding ,gave me full assistance with remote access very important with IT products of this nature so you can buy with confidence of
full support ,reply very quickly to emails and deliver in record time
I cannot praise this company enough along with the people that helped me with the technical problems that I faced. They took quite a lengthy period of time out of their work schedule to help with my problem. Elyza what a nice girl very friendly and understanding along with a very pleasant and professional attitude. The integrity of the people in this company is second to none.
Keep up the good work guys. Can't thank enough. If there were more stars I would surly give the tops.
I've been using obd2tool.co.uk for several years now and have been really happy with my products even though they are really hard to get software loaded, but that's where Elyza comes in a really helpful and informative person had a few problems along the way but you can always count on Elyza being there to help and support you along the way. Highly recommend company many thanks for the service in the past and future.
excellent service and communication , Elyza is a caring and nothing is to much trouble . Have recommended to my friends in the automotive mechanical industry in my area and they have ordered with no trouble at all .
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