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Olavita

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关于 Olavita

数据更新
网站
olavita.co
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
101 条评价
差评回复率
100%(13/13 条)
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商家自述

拥抱您独特的美丽并对自己的皮肤充满信心。不含有害化学物质和刺激物使皮肤光滑、明亮、健康高达 56%。在家即可方便地进行操作 - 减去“临床”费用。

以上内容由商家自行提供,未经平台核实。

Olavita靠谱吗?

Olavita(olavita.co)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 101 条用户评价,属于美丽与健康分类,口碑良好。83% 的评价为 4 星及以上,13% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-12。

用户怎么说

Arti 迅速取消

Arti 迅速取消。非常好的业务流程。

Olavita 回复2026-07-08

Hi Kathleen, Thank you so much for your kind review! We're delighted to hear that Arti was able to assist you with a swift cancellation and that you were pleased with the process. Providing efficient, straightforward, and professional service is something we take great pride in. We'll be sure to share your kind words with Arti—they'll mean a lot. Thank you for choosing Olavita, and if you ever need anything in the future, we're always here to help. Warm regards, The Olavita Support Team

我没有获得很好的体验

我在订购时没有获得良好的体验,因为我陷入了一系列特价优惠中,最终订购的数量超出了我的预期,而且没有明显的方法来修改订单。幸运的是,在订单发货之前,我收到了一封发给支持团队的电子邮件,丹能够处理订单和退款。我认为丹是我的英雄,他应该获得一枚奖牌!

Olavita 回复2026-07-07

Hi Anne, Thank you so much for taking the time to share your experience! We're sorry the ordering process was initially confusing, but we're delighted to hear that Dan was able to step in, quickly sort everything out, and process your refund before your order was dispatched. We'll be sure to pass along your wonderful feedback to Dan—we're sure he'll be thrilled to hear he's your hero! 😊 Thank you for giving us the opportunity to make things right, and if you ever need anything in the future, we're always here to help. Warm regards, The Olavita Support Team

我在 2026 年 6 月 26 日和 2026 年 7 月 1 日收到的电子邮件的回复非常……

我的电子邮件的回复非常快速且清晰

Olavita 回复2026-07-07

Hi Lynne, Thank you for your kind review! We're so pleased to hear that our responses to your emails were prompt and clear. Providing timely and helpful support is something we strive for every day, and we're glad we could assist you. Thank you for choosing Olavita. If you ever need anything in the future, we're always here to help. Warm regards, The Olavita Support Team

我要求取消…

我请求取消 Olavita 皮肤护理并发送了一封电子邮件。 几分钟之内,我收到了客户服务代表马克的回复。他们不仅取消了我的订阅,还让我保留新货!这是令人难以置信的客户服务。如果您需要联系他们,请不要犹豫!他们随时为您服务!

Olavita 回复2026-07-07

Hi Angel, Thank you so much for your amazing review! We're delighted to hear that Mark was able to respond within minutes and quickly take care of your request. Providing fast, caring, and hassle-free support is exactly what we strive for, and we're thrilled that your experience reflected that. We'll be sure to share your kind words with Mark—they'll mean a lot to him! Thank you for giving us the opportunity to help, and we're always here if you ever need anything in the future. Warm regards, The Olavita Support Team

我不得不说我确实下了订单并且......

我不得不说我确实下了订单并且确实收到了。话虽这么说,大约一个月后,我收到了另一份我没有下的订单。 不高兴……找不到合适的地方来告诉我不再想要的人!

Olavita 回复2026-07-07

Hi Sheila, Thank you for your feedback, and we're sorry for the confusion regarding your recent order. We've reviewed your account and have already resolved the matter by **canceling your subscription and processing a full refund**. The refund should appear in your original payment method within **3–5 business days**, depending on your bank or payment provider. Although we hadn't heard from you directly before your review, we're always happy to help. If you ever have any questions or concerns in the future, please reach out to us by email so we can assist you as quickly as possible. Thank you for giving us the opportunity to make things right. Warm regards, The Olavita Support Team

Artí 很快就帮助我……

阿蒂很快就解决了我的担忧。非常。快速有效地回复我的关注。 非常感谢你,我希望面霜和精华液对我有用,但我发现没有任何变化。

Olavita 回复2026-07-08

Hi Kim, Thank you for taking the time to share your experience. We're delighted to hear that Arti was able to assist you quickly and efficiently with your concern. We'll be sure to pass along your kind words to her. We're sorry to hear that the cream and serum didn't deliver the results you were hoping for. We understand that everyone's skin is unique, and results can vary from person to person. Thank you for giving Olavita a try, and please don't hesitate to reach out if there's ever anything else we can assist you with. Warm regards, The Olavita Support Team

马克帮助我解决了我的问题……他是……

马克帮助我解决了我的问题。他非常友善,并且快速有效地解决了问题。

Olavita 回复2026-07-08

Hi Julie, Thank you so much for your kind review! We're delighted to hear that Mark was able to help with your concern and that he provided quick, efficient, and kind support. We'll be sure to share your wonderful feedback with him—it will mean a lot. Thank you for choosing Olavita, and if you ever need anything in the future, we're always here to help. Warm regards, The Olavita Support Team

马克和奥拉维塔慷慨地同意了……

马克和奥拉维塔慷慨地同意取消我未成年女儿未经我同意而下的产品订单。非常感谢马克的帮助和理解!

Olavita 回复2026-07-08

Hi Robin, Thank you so much for your kind review! We're delighted to hear that Mark was able to assist you with understanding and compassion. We completely understand the situation, and we're pleased that we could quickly resolve your concern and provide the support you needed. We'll be sure to share your kind words with Mark—they'll mean a great deal to him. Thank you for giving us the opportunity to help, and please don't hesitate to reach out if you ever need anything in the future. Warm regards, The Olavita Support Team

很棒的体验

很棒的体验。 喜欢这些产品,当我对自己使用的产品感到满意时,她没有试图说服我购买更多东西,这给我留下了深刻的印象。

Olavita 回复2026-07-06

Hi, Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the products and that you had such a positive experience with our support team. We believe in helping our customers find what works best for them, and we're glad you appreciated the honest, no-pressure approach. Thank you for choosing Olavita. We're always here if you need anything in the future! Warm regards, The Olavita Support Team Hi, Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the products and that you had such a positive experience with our support team. We believe in helping our customers find what works best for them, and we're glad you appreciated the honest, no-pressure approach. Thank you for choosing Olavita. We're always here if you need anything in the future! Warm regards, The Olavita Support Team

维罗妮卡

奥拉维塔 (Olavita) 的维罗妮卡 (Veronica) 很快就回应了我的担忧。 一切都以礼貌和专业的态度完成。 我很高兴!

Olavita 回复2026-07-06

Hi Dorothy, Thank you for your kind review! We're so pleased to hear that Veronica was able to address your concern promptly, courteously, and professionally. We'll be sure to share your wonderful feedback with her—it will truly make her day. We appreciate your support and thank you for choosing Olavita. If you ever need anything, we're always here to help. Warm regards, The Olavita Support Team

马克的反应非常灵敏……

马克反应灵敏,非常乐于助人……他立即解决了我的问题,非常棒的代表!

Olavita 回复2026-07-06

Hi Kristin, Thank you so much for your wonderful feedback! We're delighted to hear that Mark was able to resolve your issue quickly and provide the helpful service you deserved. We'll be sure to pass along your kind words to him—they'll mean a great deal. Thank you for choosing Olavita. If you ever need anything in the future, we're always here to help. Warm regards, The Olavita Support Team

我不能要求更多了……

我无法要求比这更礼貌、更迅速、更乐于助人的回复了。 非常感谢你-非常感谢。

Olavita 回复2026-07-06

Hi Elizabeth, Thank you so much for your wonderful review! We're thrilled to hear that you received such a courteous, prompt, and helpful experience. Your kind words truly mean a lot to our team and motivate us to continue providing the best support possible. Thank you for choosing Olavita. If you ever need anything in the future, we're always here to help! Warm regards, The Olavita Support Team

我的卡被拒绝了,但后来又被跑了……

我的卡被拒绝了,但后来又在没有银行确认或我的确认的情况下再次通过,但幸运的是,我回复取消了我的或之后的任何订阅,客户服务“Arti”很快回复,取消了退款。如果顺利的话,我会给至少 4.5 分,时间会证明一切......

Olavita 回复2026-07-05

Hi Tonya, Thank you for sharing your experience and for your kind words about Arti. We’re glad Arti was able to respond quickly and assist with canceling your order and processing your refund. Since your request was submitted over the weekend, refunds can sometimes take a little longer to update depending on your bank or payment provider, but please rest assured that it has been taken care of on our end. We truly appreciate your patience and are grateful for the opportunity to assist you. If you have any questions or need anything further, we’re always here to help. Warm regards, The Olavita Support Team

Olavita 支持客户

我收到 Olavita 产品的频率太高,因此我要求您的客户服务代表 Frances 取消任何未来的产品,直到我用完仍然拥有的产品。弗朗西斯将钱存入我的账户并取消了以后的订单。 弗朗西斯的专业精神和彬彬有礼的态度堪称典范。她无疑以最专业的方式代表了奥拉维塔。我确实打算将来与 Olavita 开展业务。

Olavita 回复2026-07-05

Hi Carolyn, Thank you so much for your thoughtful review! We're delighted to hear that Frances was able to assist you promptly by canceling your future shipments and taking care of your request. Your kind words about her professionalism and courteous service mean a great deal, and we'll be sure to share your feedback with her. We're grateful for your trust in Olavita and look forward to serving you again whenever you're ready. If you ever need anything in the meantime, we're always here to help. Warm regards, The Olavita Support Team

Olavita 关心客户的满意度。

来自奥拉维塔的马克回复了我当天早些时候发送的电子邮件,这让我感到震惊。不知何故,我订阅了四份 Olavita 精华液。怪不得我有这么多瓶!我要求取消其中三个订阅,天哪,它们立即被取消了!我什至得到了我没有要求的退款。这家公司在客户服务方面正走上正轨。谢谢马克,让我度过了愉快的一天。

Olavita 回复2026-07-05

Hi Sandy, Thank you so much for your wonderful feedback! We're delighted to hear that Mark was able to quickly resolve your concerns and make your experience a positive one. Providing prompt, caring, and efficient support is exactly what we strive for, and we're thrilled that Mark was able to make your day. We'll be sure to pass along your kind words to him—they'll mean a lot! Thank you for choosing Olavita, and please don't hesitate to reach out if you ever need anything. We're always here to help. Warm regards, The Olavita Support Team

我首先注意到支付了 105.30 美元……

我第一次注意到 2026 年 6 月 29 日向 VM Media World (Olavita Liquid Solutions) 支付了 105.30 美元。在检查 VD Media World 的名称时,我发现它位于香港,我不知道 Olivata Luquid Solutions 是什么。第一笔付款于 2026 年 3 月 17 日下午 2:38 支付。我立即将其报告为未经授权的交易。 我立即收到了 Olavita 客户服务部的消息,为我提供了解决问题的解决方案。我无法接受这个要约,首先我不知道 VD Media World (Olavita Liquid Solutions) 是怎么回事,其次,在 2026 年 3 月 17 日支付 105.30 美元后,我没有收到该公司的任何东西。无论如何,还有 2 到 3 封其他电子邮件,其中包括一封来自 Olavita Liquid Solutions 创始人 Olivia 的电子邮件。我想那是我第一次知道它是护肤品。但我仍然不知道 VD Media World 与 Olavita Liquid Solutions 是如何联系在一起的。我从客服收到的最新消息是 Mark 发来的,他解决了我取消“订阅”并退还 2026 年 6 月 29 日收取的 105.30 美元费用的问题。他还说 Olavita 产品可能已经发货,我可以保留它作为礼物。我对马克解决这个问题的及时和周到感到非常满意。 当然, 我的第一反应是我最近收到的另一个骗局。然而,Olavita Liquid Solutions 如何与 VD Media World 连接以及如何处理 2026 年 3 月 17 日的付款以及最近向 VD Media World 支付的 55.30 美元(2026 年 6 月 30 日)的付款对我来说仍然是个谜。 我也很高兴得知这不是那些欺骗人们的“神秘”公司之一。

Olavita 回复2026-07-05

Hi Jack, Thank you for taking the time to share your detailed experience. We completely understand why the unfamiliar billing descriptor caused concern, and we're sorry for any confusion it created. Payment descriptors can sometimes differ from the brand name customers recognize, which is why we're always happy to clarify any questions regarding charges or orders. We're especially pleased to hear that Mark was able to promptly resolve your concerns by canceling your subscription, processing your refund, and ensuring you were taken care of. We'll be sure to share your kind words with him. Your feedback regarding the billing descriptor is appreciated and will be shared with our team as we continue working to make the ordering experience as transparent as possible. Thank you again for giving us the opportunity to resolve your concerns. If you ever need assistance in the future, we're always here to help. Warm regards, The Olavita Support Team

昂贵的学习经历

我读了很多评论,非常困惑的是,一些顾客在退货时获得了如此好的体验,包括方便的邮寄标签,并获得全额退款。与我互动的人都很好。我告诉他们我在医院期间不小心订购了 400 多美元的产品。下订单后不久与我交谈的任何人都告诉我,当我解释我的错误时,他们无法取消我的订单。我正在服用不同的药物,谁知道我在想什么?不管我的错误如何,我被告知一旦我收到所有东西,我可以退回所有未开封的产品盒子,并且我仍然会被收取重新进货费。然后,如果我不想全部退回,我可以选择接受 25 美元作为最终退款。我进入客户订单门户,以为我可以浏览所有产品。好吧,这是对我的玩笑,因为当我接受这微不足道的 15 美元时,我无法访问我订购的其他商品。所以基本上我花了 400 美元,却得到了 15 美元的退款,因为我永远不会使用这些产品。绝对是一次昂贵的学习经历。

Olavita 回复2026-07-05

Hi Dana, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate you bringing your concerns to our attention. We've reviewed your case and have reached out to you directly via email with a resolution. Please check your inbox (and your spam/junk folder, just in case), and reply at your convenience so we can assist you further. We look forward to resolving this for you. Kind regards, Olavita Support Team

请求很快得到满足

今天早上,我给 Olavita 发了一封电子邮件,说我不想每月自动收到补充品。 阿蒂很快回复并写道,我的请求已得到执行,我不会收到每月自动补充。

Olavita 回复2026-07-05

Hi Suzanne, Thank you for taking the time to share your experience! We're so pleased to hear that Arti was able to respond quickly and assist with your request. Providing prompt and efficient support is something we strive for, and it's wonderful to know we met your expectations. Thank you for choosing Olavita, and please don't hesitate to reach out if you ever need anything in the future. Warm regards, The Olavita Support Team

感谢您取消我的订单

感谢您取消我的订单。当我的产品开始用完时,我会重新订阅 Olavita。阿蒂,再次感谢你对我的帮助。

Olavita 回复2026-07-05

Hi Alice, Thank you so much for your kind words! We're delighted to hear that Arti was able to help you and make the cancellation process smooth. We'll be happy to welcome you back whenever you're ready to resubscribe. In the meantime, if you have any questions or need assistance, we're always here to help. Warm regards, The Olavita Support Team

这家公司肯定有客户……

这家公司肯定有客户服务。他们对我收到的产品(我没有订购)要求退款的及时回复给我留下了深刻的印象。我不知道我的单个订单附带了订阅。

Olavita 回复2026-07-05

Hi Lydia, Thank you for taking the time to share your experience. We're glad our support team was able to assist you promptly and resolve your concern. We also appreciate your feedback regarding the subscription, as we're always looking for ways to make the ordering process as clear as possible. Thank you for giving us the opportunity to make things right. If you ever need any further assistance, please don't hesitate to reach out—we're always here to help. Warm regards, The Olavita Support Team