OneAlways is more than just an online retailer! Browsing our website will give you the opportunity to browse our fantastic range of top-of-the-line products that really have the power to make life a little easier and a lot more fun, and find support from our friendly and approachable staff, who are always happy to help, we are on hand to provide you with the information and help you make an informed decision on the product that suits your needs.
6+ weeks after placing the order the item hasn't arrived, emails to OneAlways support get bounced, and the seller's site no longer exists. Now I have to waste my time requesting a charge back from my credit card provider and raising a complaint with Shopify.
This site is a complete SCAM order placed around 6 weeks ago. No tracking provided, says ready to ship. Customer service does not exist the email address does not exist and the form submissions are ignored.
They have the nerve to ask me to give a review for something that i paid for but never received. There is no way to cancel/return or speak to a human.
Reporting this site to the police
After 1 month the shipment has not even left their warehouse and is still allegedly under preparation. The tracking link has been showing the following ever since I placed the order:
"Your order is confirmed. We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status."
I understand it may take longer to deliver on goods from China but surely kicking off the shipment within 1 month is not that much to ask.
I ordered a device, two days ago i haven't received an order number yet. I have tried to reach to the company through an email but sit is unavailable. Please help guys what should i do now.
Amazing little thing! Came well protected came with uk plug adapter but fits tightly and is very secure. Works like a charm. Was so happy i ordered another one.