Online Traffic Education®

Hello Steven, I have just checked your account, and your completion was successfully sent to the courthouse electronically. There is no action needed to be taken at this time. If we hear anything from the courthouse, we will share the information with you. It shows that you are all done, and nothing needs to be taken from your side. Thank you!

We're sorry to hear that your experience did not meet your expectations. After reviewing your account, we found that the complaint form you initially submitted was too blurry to read, particularly the bottom portion where the required information appears. Because we could not process the document, we emailed you on the 25th to let you know that we needed a clearer copy. Unfortunately, we did not receive a response until the 29th. We understand how frustrating deadlines can be, and we always try to help our students complete their requirements on time. In situations like this, students are often still able to contact the courthouse to request an extension, and we are happy to assist with that process whenever possible. We sincerely care about our students and work hard to provide prompt support. This situation resulted from an unreadable document and a delay in communication, rather than our normal level of service. We encourage future students to read our many other reviews, which reflect the experience that the vast majority of our customers have with us. If you would like to continue working with us, please contact our support team, and we'll do everything we can to help you complete your course successfully.

Thank you for bringing this to our attention. We take all student feedback seriously and are concerned by your experience. We have thousands of students successfully completing our remedial and driver improvement courses, and at this time we have not identified any widespread technical issues affecting course progression. Because your review does not include any account details, order information, or specific error messages, we have been unable to verify or investigate the issue you described. If you are a genuine student, we kindly ask that you contact our support team directly with your full name, email address, order number (if available), and a detailed description or screenshot of the issue. Our support representatives will review your account promptly and work to resolve any problem as quickly as possible. We have proudly provided driver education and traffic safety courses for over 20 years, and our reputation for customer service and student success means a great deal to us. We are committed to helping every student complete their course successfully. Because we have not received any identifying information that would allow us to investigate your claim, we respectfully request that you contact us so we can verify the situation. If the issue is resolved or if this review was posted in error, we would greatly appreciate an update or correction to your review. For any prospective students reading this review, please know that our support team is always available to assist if questions or technical concerns arise. Please contact us at your earliest convenience so we can help. Thank you, Online Traffic Education Customer Support Team