Thank you for your kind words! While this review seems to be about the delivery service provided by one of our users, we’re always proud to see great service associated with companies that use OptimoRoute. Outstanding customer experiences like this are what we love to support through our software!
OptimoRoute Team
Thank you for sharing your experience! Although the delivery service mentioned was carried out by one of our customers, we're always pleased to see such positive outcomes. Supporting businesses that prioritize professionalism and reliable service is exactly what OptimoRoute is here for.
OptimoRoute Team
E
Emir · 写过 3 条评价 · 已认证 · 体验于 2025-05-07 ·
★★★★★
出色的支持
出色的支持,优质的服务
OptimoRoute 回复2025-06-05
Hi Emir,
Thank you for the kind words! We’re thrilled to hear that you’ve had an excellent experience with both our support and service. If there’s ever anything more we can do for you, don’t hesitate to reach out—your success is our priority!
Thank you for the fantastic review, Tom! We're thrilled to hear how OptimoRoute has helped turn your operations from chaos into clockwork. It's especially rewarding to know that features like live tracking have given your team real-time control and clarity, helping you run smarter—not just faster. Your trust means a lot to us, and we're proud to be part of your daily wins. Thanks for relying on OptimoRoute—we’re here to keep delivering!
Thank you for your feedback! We understand how important flexibility is during live operations, especially when it comes to updating, changing, or adding to routes without disruption. Your point about minimizing the need to deactivate runs and improving integration—particularly with platforms like Flex catering—is very helpful. We’ll definitely take this into consideration as we continue enhancing OptimoRoute to better support real-time adjustments and smoother workflows. We appreciate you sharing your experience!
Thank you for the great feedback! We're glad to hear that OptimoRoute has been a valuable tool for your delivery scheduling. Your suggestion for a change history or revision log is a great idea—being able to track what was modified and when would definitely add transparency and control, especially in dynamic delivery environments. We’ll share this with our product team as we explore ways to make route management even more robust. Thanks for helping us improve!
我们即将进入使用 OptimoRoute 的第三个草坪护理季节,我们对能够将其很好地整合到我们的日常安排中感到非常满意。我们对购买犹豫不决,因为它并不完全是为草坪护理而设计的,但我们很高兴我们能够让它发挥作用,因为我们没有出售任何其他专为草坪护理定制的选项。 Hannah L. 总是非常乐于助人,并且每当我有问题时都会及时回复。我们希望有一个调度程序应用程序,但是,我们将继续使用 OR,因为它总体上非常实惠且节省时间。
OptimoRoute 回复2025-03-24
Thank you for the great review! We’re excited to hear you're heading into your third lawn care season with OptimoRoute and that it's been a strong fit for your daily scheduling. It’s awesome to know you’ve made it work so well for your business, and we truly appreciate your trust in us. A big shoutout to Hannah L. for providing the support you need—she’ll be glad to hear the recognition! We’ve noted your interest in a dispatcher app, and we’ll keep that in mind as we continue to improve. Thanks again for your continued support!
Thank you for your review, Brad! We’re glad to hear that OptimoRoute is saving you time and effort. Making route planning easier and more efficient is what we’re all about! We appreciate your support and look forward to continuing to help streamline your operations. Let us know if there’s anything we can do to enhance your experience!
OptimoRoute is designed to generate optimized routes in seconds, so if you're experiencing delays, that’s definitely not expected. We’d love to understand more about your experience and help troubleshoot any issues. Feel free to reach out to our support team—we’re here to ensure everything runs as smoothly and efficiently as possible!
B
Byron · 写过 3 条评价 · 已认证 · 体验于 2025-03-10 ·
★★★★★
响应及时、准确。
OptimoRoute 回复2025-03-12
Thank you for your review, Byron!
We’re glad to hear that you’ve had a timely and accurate experience with OptimoRoute. Delivering efficiency and precision is at the core of what we do, and your feedback reinforces our commitment to excellence.
If there’s anything else we can do to enhance your experience, don’t hesitate to reach out. Thanks for choosing OptimoRoute!
Thank you for your feedback! We’re thrilled to hear that you’ve had a great experience with both the tool and our support team. Providing a reliable platform and excellent customer service is our priority, and we’re glad we could meet your expectations. If there’s anything else we can do to improve your experience, don’t hesitate to reach out. Thanks for choosing OptimoRoute!
Hi Monte, thanks again for the feedback. Our support team takes great pride in being able to support our customers - and I will make sure they see your compliments. Thanks again.
Hi, thanks for taking the time to provide your thoughts. We will pass on your kind feedback to Sarah and the team. Our goal in any trial is to ensure the customer can automate their daily workflows, and we know that each customer has unique ways of working. So, getting this configured in our software from the start allows for maximum business efficiency.
Hi Tatiana, thanks for your feedback. We did have some several major feature releases over the last few months - including any changes to routes being updated in the driver app, as before, but with an additional notification.
Hi Dave,
Thank you for sharing your feedback with us. We're sorry to hear about your personal experience with our response times and problem resolution. This is not the type of feedback we usually receive.
To better understand the issues you've encountered and to help us improve, could you please provide more details about your situation?
Also, you are always free to contact us at [email protected] or +1-855-338-2838.
Best
Optimoroute Team
Thank you so much for your positive feedback! We're thrilled to hear that our platform works well for you as a CRM and that you find it easy to use. We strive to make our tools as intuitive and user-friendly as possible.
If you have any suggestions or need assistance, feel free to reach out!
Best
OptimoRoute Team